Rank #40

Accelerated Tax Solutions, Inc

Accelerated Tax Solutions, Inc has been providing tax relief services since 2004, operating from their Jacksonville, Florida headquarters at 9428 Baymeadows Rd Suite 550. The company maintains an active web presence at acceleratedtaxsolutions.com and has accumulated substantial customer feedback across multiple review platforms.

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Trust score

7.74 /10

126+

verified reviews analyzed

Editorial Highlights

Based on analysis of 250 customer reviews, Accelerated Tax Solutions demonstrates consistently high satisfaction rates across key service categories. The company achieves a 94.7% positive rating for service quality, with customers frequently noting "issue resolved in a timely manner" and "They resolved my issues." Communication and transparency earn an 81.6% positive rate, with clients appreciating how the company "explain our options clearly" and "kept me informed every step of the way." The professionalism category scores 94.3% positive, with one customer describing the staff as "Professional, knowledgeable, compassionate, empathic, and friendly" and another noting they "talked me off the ledge on more than one occasion."

Strengths

Service Quality Excellence: With 94.7% positive feedback across 57 mentions, customers consistently report successful issue resolution and timely outcomes.

Professional Staff Support: The company maintains a 94.3% positive rating for professionalism across 53 customer mentions, with particular praise for compassionate and knowledgeable representatives.

Efficient Process Management: Achieving 93.3% positive feedback in process and timeliness, customers highlight the company's ability to expedite resolutions, with some cases "solved in less than 2 hours."

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Payment Plan Flexibility: Financial arrangements receive 100% positive feedback across 5 mentions, with customers praising "easy, affordable monthly payments" set up with the IRS.

Weaknesses

Communication Consistency: While 81.6% of feedback is positive, some customers report "communication is very poor" and confusion about upfront costs, indicating room for improvement in client communication protocols.

Trust and Reliability Concerns: This category shows the lowest positive percentage at 66.7%, with some customers reporting unfulfilled promises and questioning the company's reliability in certain cases.

Positive

Complaint

Click on comment to see details

1. Service Quality

95% Positive

pleased with the outcome. The team was efficient

a good outcome

2. Professionalism & Support

94% Positive

very helpful and knowledgeable

incredibly understanding

3. Communication & Transparency

80% Positive

team was efficient and responsive

conversation was cut short when the call was ended before I was able to finish

4. Process & Timeliness

93% Positive

timely results

Working with ******* at Accelerated Tax Solutions was so easy!

5. Trust & Reliability

67% Positive

ITS CALLED A SCAM

promised that your issue would be handled, and only to end up with no pay

6. Cost & Value

80% Positive

without a huge fee

charged 1500 upfront

7. Financial Arrangements

100% Positive

a payment thats within my means

confirmed for affordable payments

FAQs

Quick answers based on verified editorial data

Is Accelerated Tax Solutions, Inc legitimate?

Yes, Accelerated Tax Solutions, Inc is a legitimate tax relief company that has been in business since 2004. The company maintains strong ratings across multiple platforms, including a 4.88 rating from 49 BBB reviews and a 4.5 rating from 201 Google reviews. With 20 years of operation and 250 total customer reviews, the company has established a documented track record in the tax relief industry.

What do customers say about Accelerated Tax Solutions, Inc?

Customer feedback is predominantly positive across key service areas. Service quality receives 94.7% positive feedback, with customers reporting "issue resolved in a timely manner" and successful outcomes. Professionalism scores 94.3% positive, with clients describing staff as "Professional, knowledgeable, compassionate, empathic, and friendly." Many customers appreciate that representatives "talked me off the ledge on more than one occasion," indicating strong emotional support during stressful tax situations.

What are the complaints about Accelerated Tax Solutions, Inc?

Based on available review data, complaints appear minimal given the high positive percentages across most categories. The main areas of concern include occasional communication issues, with some customers reporting "communication is very poor," and trust-related concerns where some clients felt promises weren't fulfilled. However, these negative experiences represent a small minority of the total customer feedback analyzed.

How does Accelerated Tax Solutions, Inc compare to other tax relief companies?

Accelerated Tax Solutions shows strong performance metrics compared to industry standards, with service quality ratings of 94.7% and professionalism scores of 94.3% positive feedback. The company's 4.88 BBB rating and substantial review volume of 250 customers across platforms indicates solid market presence. Their perfect 100% positive rating for financial arrangements and high marks for process efficiency distinguish them in areas where many competitors struggle.

How much does Accelerated Tax Solutions charge for their services?

Cost and value feedback shows 80% positive sentiment across 10 customer mentions. Customers appreciate that the company "did not try to prolong my issue and charge me" and describe services as "reasonably priced." However, some clients mention upfront fees, with references to "$1,500 upfront" charges. The company appears to offer competitive pricing, though specific fee structures should be discussed directly with their representatives.

How quickly does Accelerated Tax Solutions resolve tax issues?

The company receives high marks for timeliness, with 93.3% positive feedback in the process and timeliness category. Customers report impressive resolution speeds, with some cases "solved in less than 2 hours." The company is praised for its ability to "speed up the process" and for keeping clients "informed along the way," though a few customers experienced longer resolution periods extending several months.

Does Accelerated Tax Solutions offer payment plans with the IRS?

Yes, based on customer feedback, Accelerated Tax Solutions excels at arranging IRS payment plans. This service area receives 100% positive feedback from customers who mention it. Clients specifically praise the company for setting up "easy, affordable monthly payments" with the IRS and appreciate the "affordable payments" arrangements. This appears to be one of the company's strongest service offerings.

How is Accelerated Tax Solutions' customer communication?

Communication and transparency receive 81.6% positive feedback across 49 customer mentions. Many clients appreciate how the company "explain our options clearly" and "kept me informed every step of the way." Representatives are noted for always responding to inquiries promptly. However, some customers report communication challenges, indicating this is an area where the company could improve consistency in client updates and fee transparency.

Platform Breakdown

BBB

50 reviews

4.80

Trustpilot

No reviews

N/A

Google

201 reviews

4.50