Rank #141

ACE Plus Tax Resolution - Tax Relief Service Specialist

ACE Plus Tax Resolution - Tax Relief Service Specialist, established in 1989, operates from 3435 Overland Ave Suite 2, Los Angeles, CA 90034. The company specializes in tax relief services and maintains an online presence at aceplustaxresolution.com.

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Trust score

6.07 /10

35+

verified reviews analyzed

Editorial Highlights

Based on 34 Google Maps reviews, ACE Plus Tax Resolution maintains a perfect 5.0-star rating with unanimous positive feedback across all service categories. The company achieves 100% positive sentiment in professionalism and support (18 mentions), service quality (17 mentions), and trust and reliability (9 mentions). Customers consistently praise the firm's expertise, with one client noting the team "gave me great advice and options I didn't know I had," while another emphasized that "James and his firm knocked my case out of the park!" A third reviewer highlighted the company's reliability, stating "I trust and depend on his services."

Strengths

Exceptional professionalism and support, earning 100% positive feedback across 18 mentions, with customers praising staff as "very knowledgeable" with "great negotiation skills."

Outstanding service quality with 100% positive sentiment from 17 customer mentions, including successful debt reduction and penalty removal cases.

Complete trust and reliability from clients, achieving 100% positive feedback across 9 mentions, with customers describing the firm as "trustworthy in all aspects."

Show all strengths

Superior communication and transparency, maintaining 100% positive sentiment across 7 mentions, with clients appreciating consistent follow-up and responsive email communication.

Weaknesses

With all service categories receiving 100% positive feedback, customer concerns appear minimal based on available review data.

Limited review volume of 34 total reviews may not provide a comprehensive picture compared to larger competitors with hundreds of reviews.

Positive

Complaint

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1. Professionalism & Support

100% Positive

can't even begin to express my gratitude

help, support, patience

2. Service Quality

100% Positive

The outcome: a Partial Pay Installment Agreement approved at just $100 per month. That’s a 98% reduction on my future monthly payments!

penalties and the assessments were completely waived

3. Trust & Reliability

100% Positive

I regained trust in him.

ACE Plus is meticulous and so professional

4. Communication & Transparency

100% Positive

Once he explained what each notice actually meant and why each step was happening, everything clicked

follow up, upon follow up, upon follow up

5. Process & Timeliness

100% Positive

quickly and efficiently

quickly and perfectly resolving

6. Financial Arrangements

100% Positive

refund from the California FTB

got a refund to my surprise

7. Cost & Value

100% Positive

savings are huge

comprehensive and affordable services

FAQs

Quick answers based on verified editorial data

Is ACE Plus Tax Resolution - Tax Relief Service Specialist legitimate?

Yes, ACE Plus Tax Resolution is a legitimate tax relief company established in 1989, operating for over 30 years from Los Angeles, California. The company maintains a perfect 5.0-star rating on Google Maps based on 34 customer reviews, indicating strong customer satisfaction and business credibility.

What do customers say about ACE Plus Tax Resolution - Tax Relief Service Specialist?

Customers provide unanimous positive feedback, with 100% positive sentiment across all service categories. Clients particularly praise the company's expertise, with reviews stating "very knowledgeable, great negotiation skills" and "James and his firm knocked my case out of the park!" Customers also emphasize trust, noting "I trust and depend on his services" and appreciate the consistent communication throughout their cases.

What are the complaints about ACE Plus Tax Resolution - Tax Relief Service Specialist?

There is 1 recorded complaint involving a dispute over a $100 appointment deposit, where a customer alleged unclear cancellation policies and deposit retention after finding alternative tax services. This complaint remains unresolved, though it represents an isolated incident among otherwise positive customer feedback.

How does ACE Plus Tax Resolution - Tax Relief Service Specialist compare to other tax relief companies?

ACE Plus Tax Resolution stands out with a perfect 5.0-star Google Maps rating and 100% positive sentiment across all service categories, which is exceptional in the tax relief industry. The company's 35-year operating history since 1989 also demonstrates longevity compared to newer competitors, though its review volume of 34 is smaller than some larger national firms.

How effective is ACE Plus Tax Resolution at reducing tax debt?

Customer reviews indicate strong effectiveness in debt reduction, with 100% positive sentiment in service quality across 17 mentions. Specific success stories include clients reporting that the team "tried his best to reduce my debt and remove all the penalties and he did" and achieved comprehensive case resolutions with "two issues were resolved" for complex tax situations.

How does ACE Plus Tax Resolution communicate with clients during the process?

The company receives 100% positive feedback for communication and transparency across 7 customer mentions. Clients appreciate the consistent contact, with reviews highlighting "follow up, upon follow up, upon follow up" and noting the team is "always responsive and communicative via email" while "communicating with me all the way through" the resolution process.

Are ACE Plus Tax Resolution's services affordable?

Based on 2 customer mentions regarding cost and value, clients report 100% satisfaction with pricing. Reviews indicate "savings are huge" and describe "comprehensive and affordable services," suggesting the company provides good value for their tax resolution services, though specific pricing details are not disclosed in customer feedback.

How quickly does ACE Plus Tax Resolution resolve tax issues?

Customer feedback on process and timeliness shows 100% positive sentiment across 3 mentions. Clients report the company works "quickly and perfectly resolving" cases and operates "quickly and efficiently" while helping to relieve "this difficult and stressful burden" for taxpayers facing IRS issues.

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

No reviews

N/A

Google

34 reviews

5.00