Positive · Service Quality
When I first started working with Mr. Cha, there was a moment I genuinely questioned whether things were going as promised. What I didn't realize was that the IRS has its own collection language that most people simply don't understand. The confusion was mine, not his. Once he explained what each notice actually meant and why each step was happening, everything clicked, and I regained trust in him.
James turned the crisis into my opportunity. The results speak for themselves. The standard IRS-calculated payment was $4,900 per month. His team handled every piece—unfiled returns, collection holds, and the state. The outcome: a Partial Pay Installment Agreement approved at just $100 per month. That’s a 98% reduction on my future monthly payments!
If you're staring at IRS letters you can't make sense of, that confusion is completely normal. The IRS system is not built for regular people to navigate alone. I came in scared and second-guessing. I left with a resolution that saves me thousands every month for years to come. I'll be referring anyone I know with a tax problem without hesitation.
Positive · Communication & Transparency
When I first started working with Mr. Cha, there was a moment I genuinely questioned whether things were going as promised. What I didn't realize was that the IRS has its own collection language that most people simply don't understand. The confusion was mine, not his. Once he explained what each notice actually meant and why each step was happening, everything clicked, and I regained trust in him.
James turned the crisis into my opportunity. The results speak for themselves. The standard IRS-calculated payment was $4,900 per month. His team handled every piece—unfiled returns, collection holds, and the state. The outcome: a Partial Pay Installment Agreement approved at just $100 per month. That’s a 98% reduction on my future monthly payments!
If you're staring at IRS letters you can't make sense of, that confusion is completely normal. The IRS system is not built for regular people to navigate alone. I came in scared and second-guessing. I left with a resolution that saves me thousands every month for years to come. I'll be referring anyone I know with a tax problem without hesitation.
Positive · Trust & Reliability
When I first started working with Mr. Cha, there was a moment I genuinely questioned whether things were going as promised. What I didn't realize was that the IRS has its own collection language that most people simply don't understand. The confusion was mine, not his. Once he explained what each notice actually meant and why each step was happening, everything clicked, and I regained trust in him.
James turned the crisis into my opportunity. The results speak for themselves. The standard IRS-calculated payment was $4,900 per month. His team handled every piece—unfiled returns, collection holds, and the state. The outcome: a Partial Pay Installment Agreement approved at just $100 per month. That’s a 98% reduction on my future monthly payments!
If you're staring at IRS letters you can't make sense of, that confusion is completely normal. The IRS system is not built for regular people to navigate alone. I came in scared and second-guessing. I left with a resolution that saves me thousands every month for years to come. I'll be referring anyone I know with a tax problem without hesitation.
Positive · Professionalism & Support
I can't even begin to express my gratitude to James Cha , Janice and their entire Staff for their help, support, patience, and follow up, upon follow up, upon follow up. I am CLUELESS when it comes to my Taxes and my organization on paperwork is atrocious!! James and His staff never gave up on me and were always working on my behalf even when I was unable to. ACE Plus is meticulous and so professional I feel I now have a partner in keeping me compliant on the IRS and FTB. Thank You! If you need an ally in Tax service ACE Plus is the only choice.
Positive · Communication & Transparency
I can't even begin to express my gratitude to James Cha , Janice and their entire Staff for their help, support, patience, and follow up, upon follow up, upon follow up. I am CLUELESS when it comes to my Taxes and my organization on paperwork is atrocious!! James and His staff never gave up on me and were always working on my behalf even when I was unable to. ACE Plus is meticulous and so professional I feel I now have a partner in keeping me compliant on the IRS and FTB. Thank You! If you need an ally in Tax service ACE Plus is the only choice.