Rank #38

Advanced Tax Solutions

Advanced Tax Solutions, founded in 1993, operates from Denver, Colorado and provides tax resolution services nationwide through their website at advancedtaxsolutions.com. With over 30 years in business, the company has built a substantial client base and maintains an active presence in the tax relief industry.

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Trust score

7.77 /10

222+

verified reviews analyzed

Editorial Highlights

Based on 221 customer reviews across multiple platforms, Advanced Tax Solutions maintains strong ratings with 4.7 stars on Trustpilot (119 reviews) and 4.5 stars on Google Maps (102 reviews). Customer sentiment analysis reveals exceptionally high satisfaction in professionalism and support, with 99.1% positive feedback from 116 mentions. Service quality also scores highly at 96.6% positive across 58 customer mentions. One satisfied client noted: "He is a thorough professional, kind, considerate, respectful, and knowledgeable," while another shared: "fixed my taxes from 5 previous years... wound up getting money back." However, cost concerns emerge as the primary weakness, with only 20% positive sentiment among the 15 customers who discussed pricing and value.

Strengths

Exceptional professionalism and customer support with 99.1% positive feedback across 116 customer mentions, consistently praised for knowledgeable and respectful staff.

Strong service delivery with 96.6% positive ratings across 58 reviews, with customers successfully resolving multi-year tax issues and receiving unexpected refunds.

Effective stress relief and process management, scoring 90.2% positive across 41 mentions, with clients reporting significant anxiety reduction and streamlined experiences.

Show all strengths

Reliable communication and transparency at 90% positive across 40 customer interactions, with clients appreciating thorough explanations of options and regular updates.

Weaknesses

Significant cost concerns with only 20% positive sentiment across 15 pricing-related reviews, with customers citing high consultation fees of $225 and service charges reaching $1,000.

Some trust and reliability issues affecting 28.6% of the 14 customers who discussed this topic, with complaints about unfulfilled promises regarding free consultations and incomplete tax work.

Occasional process delays impacting 9.8% of timeline-related feedback, with some cases taking 11 months to complete and instances of procrastination.

Positive

Complaint

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1. Professionalism & Support

99% Positive

helpful in explaining tax implications

friendly and supportive demeanor

2. Service Quality

97% Positive

was able to clear up my tax issue without owing the IRS a penny

solve my IRS mattes

3. Process & Timeliness

90% Positive

relieving the stress

it was such a relief

4. Communication & Transparency

90% Positive

spoke clearly and concisely

communication not ideal

5. Cost & Value

20% Positive

charged me $1000

Over 4000$ to do back taxes

6. Trust & Reliability

71% Positive

giving their client(s) confidence

not the result I was promised when I spoke to Alex

7. Financial Arrangements

83% Positive

found me a refund

got the dates messed up and we owe a payment much sooner

FAQs

Quick answers based on verified editorial data

Is Advanced Tax Solutions legitimate?

Yes, Advanced Tax Solutions is a legitimate tax relief company founded in 1993 with over 30 years in business. They maintain strong ratings of 4.7 stars on Trustpilot (119 reviews) and 4.5 stars on Google Maps (102 reviews), with 221 total customer reviews across platforms demonstrating their active client base and established reputation.

What do customers say about Advanced Tax Solutions?

Customer feedback is overwhelmingly positive for service quality, with 99.1% positive sentiment for professionalism and support across 116 mentions. Clients consistently praise their knowledgeable staff, with one stating: "He is a thorough professional, kind, considerate, respectful, and knowledgeable." Another customer shared: "fixed my taxes from 5 previous years... wound up getting money back." However, cost remains a concern for some clients.

What are the complaints about Advanced Tax Solutions?

Advanced Tax Solutions has minimal complaint activity with only 1 BBB complaint on record, which has been resolved, indicating a 100% resolution rate. The main customer concerns center around pricing, with only 20% positive sentiment across 15 cost-related reviews, and occasional communication issues affecting a small percentage of clients.

How does Advanced Tax Solutions compare to other tax relief companies?

Advanced Tax Solutions stands out with above-average ratings of 4.7 stars on Trustpilot and 4.5 stars on Google Maps, backed by 30+ years of industry experience since 1993. Their exceptional 99.1% positive rating for professionalism and support, along with 96.6% positive service quality ratings, positions them favorably against competitors, though their pricing may be higher than some alternatives.

How much does Advanced Tax Solutions charge for their services?

Based on customer feedback, Advanced Tax Solutions charges consultation fees of $225 and service fees that can reach $1,000 according to customer reports. Only 20% of customers who discussed pricing (15 total mentions) viewed the cost positively, though some noted the quality of service justified the expense, with one stating the "money spent was well worth it for a little piece of mind."

How long does it take Advanced Tax Solutions to resolve tax issues?

Most customers report positive experiences with timing, as 90.2% of 41 process-related reviews were positive. However, some cases have experienced delays, with one customer reporting their case "took 11 months or so for that to be completed." The majority of clients find the process relieves stress and anxiety effectively.

Does Advanced Tax Solutions communicate well with clients?

Communication receives positive feedback from 90% of the 40 customers who discussed this aspect. Clients appreciate being "walked through the various options" and kept "informed throughout the process." However, a small percentage report getting "the run around or no response at all," indicating occasional communication lapses.

Can Advanced Tax Solutions help with payment plans to the IRS?

Yes, based on customer feedback, Advanced Tax Solutions successfully helps clients establish IRS payment arrangements. Customer reviews show 83.3% positive sentiment across 6 mentions of financial arrangements, with clients reporting they "now have a payment plan that I can handle" and successful setup of manageable payment plans with tax authorities.

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

120 reviews

4.70

Google

102 reviews

4.50