Rank #60

Back Taxes Help, LLC

Back Taxes Help, LLC was founded in 2007 and operates through their website at backtaxeshelp.com. The company specializes in helping individuals resolve tax issues with the IRS and other tax-related problems.

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Trust score

7.08 /10

45+

verified reviews analyzed

Editorial Highlights

Based on 45 Trustpilot reviews, Back Taxes Help, LLC maintains a strong 4.8-star rating with overwhelmingly positive customer feedback. The company achieves perfect 100% positive sentiment across most service categories, including Service Quality (20 mentions), Communication & Transparency (4 mentions), and Cost & Value (3 mentions). Customers consistently praise the company's effectiveness, with one reviewer noting they "prevent the garnishment from happening and got me into a manageable resolution," while another appreciated that the company was "very upfront with me" about their limitations. The only area showing room for improvement is Process & Timeliness at 81.8% positive sentiment across 11 mentions, where some customers noted the "process could have been a bit faster" than expected.

Strengths

Service Quality excellence with 100% positive sentiment across 20 customer mentions, with clients consistently reporting successful resolution of IRS tax issues and garnishment prevention.

Complete transparency in communication, achieving 100% positive feedback with customers highlighting the company's upfront approach about service limitations and regular case updates.

Competitive pricing with 100% positive sentiment on cost and value, with customers noting prices "50% than what everyone else was quoting" and describing fees as "at an affordable price."

Show all strengths

Strong reliability and professionalism with perfect scores across trust categories, with customers confirming "they did everything they said they would do."

Weaknesses

Process timing concerns, with 18.2% of timeliness-related feedback indicating some cases took "longer than I expected" and processes "could have been a bit faster," though the majority of cases are still completed within promised timeframes.

Positive

Complaint

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1. Service Quality

100% Positive

resolving my payroll tax problems

my tax problems are at least fixed

2. Process & Timeliness

82% Positive

without the stress of the tax authorities coming after me

longer than I expected

3. Communication & Transparency

100% Positive

customer service on chat was great

keeping me updated during the process

4. Cost & Value

100% Positive

a fair price in comparison to other companies

price 50% than what everyone else was quoting

5. Professionalism & Support

100% Positive

The person on chat was very helpful

Heather is professional, responsive

6. Trust & Reliability

100% Positive

they did everything they said they would do

honest that they couldn't help

7. Financial Arrangements

100% Positive

setup a payment plan

FAQs

Quick answers based on verified editorial data

Is Back Taxes Help, LLC legitimate?

Yes, Back Taxes Help, LLC is a legitimate tax relief company founded in 2007 with 17 years in business. The company maintains a 4.8-star rating on Trustpilot based on 45 verified customer reviews, demonstrating consistent service delivery and customer satisfaction over nearly two decades of operation.

What do customers say about Back Taxes Help, LLC?

Customers report overwhelmingly positive experiences, with 100% positive sentiment across most service categories. Reviews consistently highlight successful IRS issue resolution, with one customer noting the company helped "prevent the garnishment from happening and got me into a manageable resolution." Another customer appreciated the transparency, stating they were "very upfront with me" about service limitations.

What are the complaints about Back Taxes Help, LLC?

Complaints are minimal, with the primary concern being process timing. Only 18.2% of timing-related feedback indicates some delays, with customers noting processes took "longer than I expected" or "could have been a bit faster." However, these timing issues are relatively rare and most customers report cases completed within promised timeframes.

How does Back Taxes Help, LLC compare to other tax relief companies?

Back Taxes Help, LLC stands out with its 4.8-star Trustpilot rating and perfect 100% positive sentiment across most service categories. The company particularly excels in cost competitiveness, with customers reporting prices "50% than what everyone else was quoting," while maintaining high service quality and transparency standards that many competitors struggle to match.

How much does Back Taxes Help, LLC charge compared to competitors?

Back Taxes Help, LLC offers competitive pricing with 100% positive customer sentiment on cost and value. Customers consistently report significant savings, with one noting prices were "50% than what everyone else was quoting." Reviews describe the company's fees as "at an affordable price" and "a fair price in comparison to other companies."

How long does the tax resolution process take with Back Taxes Help, LLC?

Process timelines vary, with 81.8% of customers reporting positive experiences with timing. Some cases are completed quickly, with one customer noting their "case was completed in 7 days" and another praising the "fast" response time. However, 18.2% of timing feedback indicates some cases may take "longer than I expected," though most are still completed within the promised timeframe.

How is Back Taxes Help, LLC's customer communication?

Back Taxes Help, LLC achieves perfect 100% positive sentiment for communication and transparency across all customer mentions. Customers consistently praise the company for being "very upfront" about service limitations and capabilities, as well as "keeping me updated during the process." The company maintains transparent communication about what they can and cannot help with from the initial consultation.

Does Back Taxes Help, LLC offer payment plans?

Yes, Back Taxes Help, LLC offers payment plan arrangements. Customer feedback indicates they can "setup a payment plan" as part of their service offerings, providing flexible payment options for clients seeking tax relief services.

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

45 reviews

4.80

Google

No reviews

N/A