Blueprint Resolution Services is a tax relief company founded in 2017 and based in Denver, Colorado at 12015 E 46th Ave Ste. 420. The company operates through their website at blueprint-tax.com, specializing in helping taxpayers resolve issues with the IRS and back tax obligations.
Based on 150 customer reviews across multiple platforms, Blueprint Resolution Services maintains strong ratings with a 5.0 BBB rating (10 reviews), 4.7 Trustpilot score (69 reviews), and 4.9 Google Maps rating (71 reviews). Customer feedback consistently highlights the company's ability to deliver results, with one client stating they were "able to get all 8 active levies released" and another noting the team "listened without judgement and reassured me my situation was fixable." The overwhelmingly positive sentiment is reflected in perfect 100% satisfaction rates for service quality, communication, and process efficiency. A satisfied customer summarized their experience: "Mr. Kelley did exactly what he said he would do" and "Finally a company to be trusted."
Strengths
1
Service Quality stands out as the company's top strength with 100% positive feedback across 89 mentions, with customers consistently reporting successful problem resolution and effective levy releases.
2
Communication & Transparency receives universal praise (100% positive, 39 mentions), with clients appreciating clear explanations and maintained contact throughout their cases.
3
Professionalism & Support earns 98.6% positive feedback from 71 mentions, with customers describing staff as "very patient, and helpful" and "extremely helpful, knowledgable and diligent."
Show all strengths
4
Process & Timeliness achieves perfect scores (100% positive, 15 mentions), with some clients reporting same-day issue resolution and reduced stress levels.
Weaknesses
1
Trust & Reliability, while generally positive at 86.4%, shows the lowest satisfaction rate with 22 mentions, including isolated complaints about "not doing what they promised, in writing."
2
Cost & Value concerns appear in 83.3% positive feedback from 12 mentions, with some clients reporting pressure tactics: "threaten to drop you if you dont pay more."
3
A rare but notable complaint about leadership emerged, with one customer describing the owner as "EXTREMELY stressful to work with," though this represents less than 2% of professionalism feedback.
Positive
Complaint
Click on comment to see details
1. Service Quality
99% Positive
ended up not having to pay anything out of pocket for an outstanding balance of nearly 6K
2. Professionalism & Support
99% Positive
they all did a fantastic job
make you feel comfortable and treat you with respect
3. Communication & Transparency
98% Positive
4. Trust & Reliability
86% Positive
do not stick to their own agreement they draw up and sign
5. Process & Timeliness
100% Positive
6. Cost & Value
77% Positive
spent over 3k with these guys
7. Financial Arrangements
92% Positive
Customer review highlights
Representative verified feedback from customers
Positive · Professionalism & Support
I must admit that before I decided to hire blueprint, I was skeptical to say the very least . I had spoken with several other companies regarding my income tax issues, and I chose to go with blueprint and I'm grateful that I did. My initial call was with Lucas Hauschild.
I have been in business for 30 years and I have a pretty good read when I speak with people and Lucas was spot on and I felt very comfortable with him. The entire team was great including Emily crow, Kyrie Diamond, Melissa Noonan, and a special shout out to James B. Adams IV . they all did a fantastic job for me !!
It was better than expected and I would highly recommend Blueprint to anyone who has income tax issues. they are a great team to have behind you and really know what they are doing and make you feel comfortable and treat you with respect!
it’s too bad I can only give 5 stars would have given 10!
thanks so much Blueprint – Great Job!!!
Positive · Professionalism & Support
I must admit that before I decided to hire blueprint, I was skeptical to say the very least . I had spoken with several other companies regarding my income tax issues, and I chose to go with blueprint and I'm grateful that I did. My initial call was with Lucas Hauschild.
I have been in business for 30 years and I have a pretty good read when I speak with people and Lucas was spot on and I felt very comfortable with him. The entire team was great including Emily crow, Kyrie Diamond, Melissa Noonan, and a special shout out to James B. Adams IV . they all did a fantastic job for me !!
It was better than expected and I would highly recommend Blueprint to anyone who has income tax issues. they are a great team to have behind you and really know what they are doing and make you feel comfortable and treat you with respect!
it’s too bad I can only give 5 stars would have given 10!
thanks so much Blueprint – Great Job!!!
Positive · Professionalism & Support
I must admit that before I decided to hire blueprint, I was skeptical to say the very least . I had spoken with several other companies regarding my income tax issues, and I chose to go with blueprint and I'm grateful that I did. My initial call was with Lucas Hauschild.
I have been in business for 30 years and I have a pretty good read when I speak with people and Lucas was spot on and I felt very comfortable with him. The entire team was great including Emily crow, Kyrie Diamond, Melissa Noonan, and a special shout out to James B. Adams IV . they all did a fantastic job for me !!
It was better than expected and I would highly recommend Blueprint to anyone who has income tax issues . they are a great team to have behind you and really know what they are doing and make you feel comfortable and treat you with respect !
it’s too bad I can only give 5 stars would have given 10 !
thanks so much Blueprint – Great Job !!!
Positive · Professionalism & Support
I must admit that before I decided to hire blueprint, I was skeptical to say the very least . I had spoken with several other companies regarding my income tax issues, and I chose to go with blueprint and I'm grateful that I did. My initial call was with Lucas Hauschild.
I have been in business for 30 years and I have a pretty good read when I speak with people and Lucas was spot on and I felt very comfortable with him. The entire team was great including Emily crow, Kyrie Diamond, Melissa Noonan, and a special shout out to James B. Adams IV . they all did a fantastic job for me !!
It was better than expected and I would highly recommend Blueprint to anyone who has income tax issues . they are a great team to have behind you and really know what they are doing and make you feel comfortable and treat you with respect !
it’s too bad I can only give 5 stars would have given 10 !
thanks so much Blueprint – Great Job !!!
Positive · Service Quality
***** was sooooo helpful and amazing!!! He helped me figure out things I never would have thought of myself and I ended up not having to pay anything out of pocket for an outstanding balance of nearly 6K that had been bothering me for years. Ill never forget this experience.
FAQs
Quick answers based on verified editorial data
Is Blueprint Resolution Services legitimate?
Yes, Blueprint Resolution Services is a legitimate tax relief company founded in 2017 with strong credentials. The company maintains a perfect 5.0 BBB rating, 4.7 Trustpilot score, and 4.9 Google Maps rating across 150 total reviews, demonstrating consistent service delivery over 7+ years in business.
What do customers say about Blueprint Resolution Services?
Customer feedback is overwhelmingly positive, with 100% satisfaction rates for service quality and communication. Clients frequently praise successful outcomes, with one stating they were "able to get all 8 active levies released" and another noting "Mr. Kelley did exactly what he said he would do." The company receives consistent praise for being "very patient, and helpful" with "extremely helpful, knowledgable and diligent" staff.
What are the complaints about Blueprint Resolution Services?
Complaints are minimal based on available review data. The most common concerns involve isolated trust issues (86.4% positive rate) with rare complaints about "not doing what they promised, in writing," and occasional cost-related pressure tactics. One customer reported stress working with the owner, though such negative experiences represent less than 2% of professionalism feedback.
How does Blueprint Resolution Services compare to other tax relief companies?
Blueprint Resolution Services stands out with exceptional ratings across all platforms - a rare 5.0 BBB score, 4.7 Trustpilot rating, and 4.9 Google Maps rating. The company's perfect 100% satisfaction rates for service quality, communication, and timeliness exceed typical industry standards, though their trust reliability score of 86.4% indicates room for improvement compared to top-tier competitors.
How much does Blueprint Resolution Services charge?
While specific pricing isn't detailed in reviews, customer feedback shows mixed sentiments about cost with 83.3% positive ratings. Some clients found "their fees were extremely fair" and achieved settlements for "pennies on the dollar," while others reported pressure tactics to pay additional fees. The company does offer payment plans according to customer testimonials.
How quickly does Blueprint Resolution Services resolve tax issues?
Blueprint Resolution Services receives perfect marks for timeliness with 100% positive feedback from 15 mentions. Some clients report remarkably fast results, with one customer stating the company was able to "resolve my immediate issue with the IRS within a day." Clients consistently report reduced stress and worry once Blueprint takes over their cases.
Does Blueprint Resolution Services offer payment plans?
Yes, according to customer reviews, Blueprint Resolution Services offers flexible financial arrangements with 100% positive feedback in this category. Clients report being "able to do a payment plan" and that the company "negotiated fair payment arrangements" based on what they "could afford."
How well does Blueprint Resolution Services communicate with clients?
Communication is a major strength with perfect 100% positive ratings from 39 customer mentions. Clients consistently praise the company for explaining things "very clearly," maintaining regular contact throughout cases, and providing reassurance. One customer noted staff "listened without judgement and reassured me my situation was fixable."