Rank #69

Brock Tax Settlements

Brock Tax Settlements has been serving clients since 1977, operating from their headquarters at 217 Whitsett St, Greenville, SC 29601. The company focuses on tax resolution services and maintains an online presence at brocktaxsettlements.com.

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Trust score

6.94 /10

58+

verified reviews analyzed

Editorial Highlights

Based on 55 total reviews across platforms, Brock Tax Settlements maintains strong customer approval ratings, with a 5.0/5.0 BBB rating from 7 reviews and 4.6/5.0 Google Maps rating from 48 reviews. Customers consistently praise the company's professionalism and support (100% positive sentiment across 23 mentions), with one client noting they were "never leaving my side and listening to my concerns." Another emphasized the team's expertise, describing them as "extremely knowledgeable of Federal and State Tax Code." Service quality receives high marks at 93.8% positive sentiment, with clients reporting "Brock Tax Settlements fixed my back taxes" and praising how they "immediately communicate with the IRS and after a reasonable period of time corrected the problem."

Strengths

Exceptional professionalism and client support, achieving 100% positive sentiment across 23 customer mentions, with clients praising their knowledge of federal and state tax codes.

Strong service quality delivery at 93.8% positive sentiment, with customers reporting successful tax issue resolutions and effective IRS communication.

Cost-effective solutions with 100% positive feedback on value, with clients noting "reasonable rates" and reporting the company "saved me tons of time and money."

Show all strengths

Reliable financial outcomes, with 100% positive sentiment on financial arrangements, including clients "getting a full refund" and successful overpayment recoveries.

Weaknesses

Communication and transparency issues affect some clients, with only 62.5% positive sentiment in this area, including complaints of "no follow up" and clients getting "a runaround for 2 months."

Process delays concern some customers, with 75% positive sentiment on timeliness, including reports of clients "waiting 10 weeks" and being "given the run around for the past 6 weeks."

Trust and reliability concerns in isolated cases (66.7% positive), with at least one client reporting they "got audited in another state" after service completion.

Positive

Complaint

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1. Professionalism & Support

100% Positive

never leaving my side and listening to my concerns

extremely knowledgeable of Federal and State Tax Code

2. Service Quality

94% Positive

resolve your tax issues

handled our past-due payroll tax issues

3. Process & Timeliness

75% Positive

pursued our case to a successful resolution

given the run around for the past 6 weeks

4. Communication & Transparency

63% Positive

George nor Angie would respond

got a runaround for 2 months

5. Cost & Value

100% Positive

fees were extremely reasonable

reasonable rates

6. Trust & Reliability

67% Positive

got audited in another state

7. Financial Arrangements

100% Positive

ended up getting a refund

getting a full refund of my overpayment

FAQs

Quick answers based on verified editorial data

Is Brock Tax Settlements legitimate?

Yes, Brock Tax Settlements is a legitimate tax resolution company established in 1977. The company maintains a perfect 5.0/5.0 BBB rating based on 7 reviews and a 4.6/5.0 Google Maps rating from 48 reviews, demonstrating nearly five decades of operation and strong customer satisfaction across 55 total verified reviews.

What do customers say about Brock Tax Settlements?

Customer feedback is overwhelmingly positive, particularly regarding professionalism and support (100% positive sentiment). Clients praise the team as "extremely knowledgeable of Federal and State Tax Code" and appreciate them "never leaving my side and listening to my concerns." Service quality receives 93.8% positive feedback, with customers reporting "Brock Tax Settlements fixed my back taxes" and successful IRS communications.

What are the complaints about Brock Tax Settlements?

With a 5.0 BBB rating and no formal complaint data available, complaints appear minimal. The main concerns from customer reviews involve communication delays (62.5% positive sentiment), with some clients reporting "no follow up" and process timing issues, including reports of waiting periods extending 6-10 weeks for resolution.

How does Brock Tax Settlements compare to other tax relief companies?

Brock Tax Settlements stands out with a perfect 5.0 BBB rating and 4.6 Google Maps rating, demonstrating above-average customer satisfaction. The company's 47-year operating history and 100% positive sentiment in professionalism, cost value, and financial arrangements positions it favorably compared to newer tax relief firms with mixed track records.

How much does Brock Tax Settlements charge for their services?

While specific pricing isn't disclosed in customer reviews, clients consistently report positive value with 100% positive sentiment on cost and value. Customers describe "reasonable rates" and note the company "saved me tons of time and money," suggesting competitive pricing relative to the tax relief industry.

How long does Brock Tax Settlements take to resolve tax issues?

Timeline experiences vary among clients, with 75% positive sentiment on process and timeliness. While many clients report prompt stress relief "after talking with them," some have experienced delays, including waiting periods of 6-10 weeks. The company appears to handle complex cases that require extended IRS negotiation periods.

How is communication with Brock Tax Settlements?

Communication receives mixed feedback with 62.5% positive sentiment. Satisfied clients praise "extraordinary communication and care during the whole process" and appreciate being kept "informed." However, some customers report communication gaps, including "no follow up" and extended periods without updates during their case resolution.

Does Brock Tax Settlements offer payment plans?

While specific payment plan details aren't mentioned in available reviews, the company receives 100% positive sentiment on financial arrangements. Customers report successful outcomes including "getting a full refund" and overpayment recoveries, suggesting flexible financial solutions tailored to individual tax situations.

What types of tax problems does Brock Tax Settlements handle?

Based on customer feedback, Brock Tax Settlements handles various tax issues including back taxes, IRS communications, overpayment recoveries, and complex federal and state tax matters. Clients note the team's "extensive & thorough knowledge" of tax codes and their ability to "immediately communicate with the IRS" for problem resolution.

Why do customers choose Brock Tax Settlements over competitors?

Customers choose Brock Tax Settlements for their 47-year track record, comprehensive tax code knowledge, and supportive approach. With 100% positive sentiment in professionalism and support, clients appreciate the personal attention, with one noting there's "no better firm to be working with" and expressing "total confidence in Brock Tax Settlements."

Platform Breakdown

BBB

7 reviews

5.00

Trustpilot

No reviews

N/A

Google

48 reviews

4.60