Rank #34

Clean Slate Tax Debt Relief Services

Clean Slate Tax Debt Relief Services, founded in 2013, operates from Fort Lee, New Jersey, and provides tax debt resolution services through their website at cleanslatetax.com. The company has been serving clients for over a decade, helping individuals and businesses resolve various tax-related issues with federal and state agencies.

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Trust score

7.86 /10

103+

verified reviews analyzed

Editorial Highlights

Based on 103 customer reviews across multiple platforms, Clean Slate Tax Debt Relief Services maintains strong customer satisfaction ratings, with a 4.9/5 rating on Google Maps (59 reviews) and a 3.2/5 rating on Trustpilot (44 reviews). Customer feedback consistently highlights exceptional service quality, with 100% positive sentiment across 45 mentions, and near-perfect professionalism ratings at 97% positive across 33 mentions. One satisfied customer noted they were able to achieve "settling to a lower amount that I owed" and ultimately "owe big zero to the IRS," while another praised the company's "outstanding communication and follow up" throughout their case. A third customer emphasized how the team "fully executed what they promised," demonstrating the company's reliability in delivering results.

Strengths

Service Quality stands out as the company's top strength, achieving 100% positive sentiment across 45 customer mentions, with clients frequently reporting successful debt reductions and complete IRS debt elimination.

Communication & Transparency receives perfect marks with 100% positive feedback from 25 mentions, with customers consistently praising the company's transparency and regular updates throughout the process.

Trust & Reliability earns 100% positive sentiment across 15 mentions, with clients noting that Clean Slate consistently delivers on their promises and commitments.

Show all strengths

Professional Support maintains a 97% positive rating across 33 mentions, with customers regularly highlighting the knowledgeable and helpful nature of the staff.

Weaknesses

Process & Timeliness shows the most room for improvement at 76.9% positive sentiment, with some customers reporting extended timelines, including one case taking "almost a year just correct one mistake" and another stating "4 years since they accepted money off of me for a state sales tax issue and to this day nothing has been settled."

Financial Arrangements receives 81.8% positive feedback, with some customers expressing concerns about payment handling, including complaints about money being "took away earlier than my payment date" and fees being collected without proper service completion.

Cost & Value generates mixed feedback at 72.7% positive sentiment, with some clients feeling they "paid a very high fee for their service" despite achieving positive outcomes.

Positive

Complaint

Click on comment to see details

1. Service Quality

100% Positive

got all my issues solved

they solved all of my issues

2. Professionalism & Support

97% Positive

made us feel like we’re in very good hands

knowledgeable tax support

3. Communication & Transparency

100% Positive

easy to communicate with

I get a quick text or email to set a call the next day

4. Trust & Reliability

100% Positive

trustworthy, knowledgeable tax support

Everything went exactly how they said

5. Process & Timeliness

77% Positive

They were so easy to work with

4 years since they accepted money off of me for a state sales tax issue and to this day nothing has been settled

6. Financial Arrangements

82% Positive

willing to setup a payment plan

they received 3500.00 and actually never did anything properly

7. Cost & Value

73% Positive

price value vs. IRS hijack tentative was the best investment

VIEL ZU TEUER

FAQs

Quick answers based on verified editorial data

Is Clean Slate Tax Debt Relief Services legitimate?

Yes, Clean Slate Tax Debt Relief Services is a legitimate company founded in 2013 with over a decade of experience in tax debt relief. The company maintains a 4.9/5 rating on Google Maps based on 59 reviews and a 3.2/5 rating on Trustpilot from 44 reviews, with a total of 103 customer reviews across platforms demonstrating their active service to clients.

What do customers say about Clean Slate Tax Debt Relief Services?

Customer feedback is predominantly positive, with 100% positive sentiment for service quality across 45 mentions and 97% positive ratings for professionalism. Customers frequently report successful outcomes, with one noting they achieved "settling to a lower amount that I owed" and ultimately "owe big zero to the IRS." Another customer praised their "outstanding communication and follow up," while a third emphasized how the company "fully executed what they promised."

What are the complaints about Clean Slate Tax Debt Relief Services?

Complaints are minimal and primarily focus on timeline delays and payment handling issues. Some customers reported extended case resolution times, with one mentioning it took "almost a year just correct one mistake." A few clients also expressed concerns about fee collection timing and perceived high service costs, though these represent a small minority of the overall feedback.

How does Clean Slate Tax Debt Relief Services compare to other tax relief companies?

Clean Slate Tax Debt Relief Services stands out with exceptional ratings in service quality (100% positive sentiment) and communication (100% positive sentiment), which are often problem areas for competitors. Their 4.9/5 Google Maps rating is notably high compared to industry standards, and their perfect scores in trust and reliability demonstrate consistent service delivery that many competitors struggle to achieve.

How long does the Clean Slate Tax Debt Relief Services process typically take?

Timeline experiences vary significantly among customers. While some clients report rapid resolution, with one case "resolved within 24 hours" and another handling "over 20 year IRS problem in a couple of weeks," others have experienced longer timelines. The company's process timeliness receives 76.9% positive feedback, indicating that while most cases proceed smoothly, some clients may experience delays.

Does Clean Slate Tax Debt Relief Services offer payment plans?

Yes, Clean Slate offers flexible payment arrangements, with 81.8% positive sentiment in this area. Customers report the company can "break up my payments to my comfort level" and that "payments made monthly made it easy." However, some clients have experienced issues with payment timing, so it's important to clearly understand the payment schedule before proceeding.

How transparent is Clean Slate Tax Debt Relief Services about their process?

Clean Slate receives perfect marks for communication and transparency, with 100% positive sentiment across 25 customer mentions. Customers consistently praise how the company "stayed in contact throughout the entire process, keeping me updated" and that "EVERYTHING was transparent, professional and incredibly friendly." This transparency is one of their strongest differentiating factors.

What are Clean Slate Tax Debt Relief Services' fees like?

Fee feedback is mixed, with 72.7% positive sentiment on cost and value. Some customers found their services "at a fee way lower than the competition" and received "a great affordable price," while others felt they "paid a very high fee for their service." The company appears to offer competitive pricing for successful cases, though fees may vary significantly based on case complexity.

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

44 reviews

3.20

Google

59 reviews

4.90