Colonial Tax Consultants is a Denver-based tax relief company founded in 2004, serving clients from their office at 2000 S Colorado Blvd Suite 2000-425, Denver, CO 80222. The company operates through their website at ctctax.com and has built a substantial customer base over two decades in business.
Based on 86 Google Maps reviews, Colonial Tax Consultants maintains a strong 4.8-star rating with predominantly positive customer feedback. The company excels in professionalism and support, earning positive sentiment from 93.6% of the 47 customers who commented on this aspect. Service quality receives universal praise, with 100% positive feedback from 43 mentions, including testimonials like "Michelle has saved me over $160,000" and "a debt of over $1,000,000 that could never be repaid was reduced to $5,000." Communication and transparency show solid performance at 87% positive from 23 reviews, with customers noting they are "prompt, courteous, and upfront" and "always responded quickly and informatively."
Strengths
1
Service Quality delivers exceptional results, achieving 100% positive feedback from 43 customer mentions, with documented savings including one client saving over $160,000 and another reducing a million-dollar debt to just $5,000.
2
Process & Timeliness receives perfect marks from all 18 customers who commented, with clients praising how the company "made the whole process as easy as could be" and completed work "in a very timely and professional manner."
3
Financial Arrangements earn 100% positive feedback from 4 reviews, with customers appreciating the company's flexibility in setting up "very reasonable payment plans" and competitive rates.
Show all strengths
4
Professionalism & Support maintains strong performance with 93.6% positive sentiment from 47 mentions, with customers highlighting the staff's "sharpness and knowledge of the system" and compassionate approach.
Weaknesses
1
Cost & Value shows the lowest satisfaction rate at 80% positive from 10 mentions, with some clients noting that "state taxes are not included" in services and concerns about paying "over $5000" in fees.
2
Communication & Transparency, while generally strong at 87% positive, has some customers reporting "extremely poor communication" and feeling "talked at rather than given simple answers" to their questions.
3
Trust & Reliability concerns affect 8.3% of the 12 customers who commented on this aspect, with one reviewer alleging the company "are scammers," though this represents a small minority of experiences.
Positive
Complaint
Click on comment to see details
1. Professionalism & Support
94% Positive
I have never witnessed this level of expertise
what a great experience it has been working with Rick and staff
2. Service Quality
100% Positive
they did everything in a prompt, efficient manner
3. Communication & Transparency
88% Positive
he not only spoke with clarity
communication is extremely poor
4. Process & Timeliness
100% Positive
5. Trust & Reliability
92% Positive
6. Cost & Value
82% Positive
paid over $5000
7. Financial Arrangements
100% Positive
Customer review highlights
Representative verified feedback from customers
Positive · Communication & Transparency
May 2026, I started working with Colonial Tax Consultants out at Denver Colorado. First line of defense was speaking with Rick, he not only spoke with clarity, but within 24 hours he sent to me a summary of my IRS challenges.
I followed up with Rick and he gave me a unbiased breakdown of next steps, I'm 61 years old, I have never witnessed this level of expertise ever when dealing with the IRS challenges..
Rick proceeded to give me a to-do list, which I am working on as we speak. Very simple and concise.
I just wanted everyone to know, if you are looking for a company that wants to be part of the solution and not the problem, clearly Colonial Tax consultants is your best strategy !
5+++ Star's
Regards
Cliff
Plymouth MN
Positive · Communication & Transparency
May 2026, I started working with Colonial Tax Consultants out at Denver Colorado. First line of defense was speaking with Rick, he not only spoke with clarity, but within 24 hours he sent to me a summary of my IRS challenges.
I followed up with Rick and he gave me a unbiased breakdown of next steps, I'm 61 years old, I have never witnessed this level of expertise ever when dealing with the IRS challenges..
Rick proceeded to give me a to-do list, which I am working on as we speak. Very simple and concise.
I just wanted everyone to know, if you are looking for a company that wants to be part of the solution and not the problem, clearly Colonial Tax consultants is your best strategy !
5+++ Star's
Regards
Cliff
Plymouth MN
Positive · Professionalism & Support
May 2026, I started working with Colonial Tax Consultants out at Denver Colorado. First line of defense was speaking with Rick, he not only spoke with clarity, but within 24 hours he sent to me a summary of my IRS challenges.
I followed up with Rick and he gave me a unbiased breakdown of next steps, I'm 61 years old, I have never witnessed this level of expertise ever when dealing with the IRS challenges..
Rick proceeded to give me a to-do list, which I am working on as we speak. Very simple and concise.
I just wanted everyone to know, if you are looking for a company that wants to be part of the solution and not the problem, clearly Colonial Tax consultants is your best strategy !
5+++ Star's
Regards
Cliff
Plymouth MN
Positive · Service Quality
I just want to say what a great experience it has been working with Rick and staff on my tax matters . They did everything in a prompt , efficient manner. In 2 months I have my life back . I can't thank Colonial Tax enough for all you have done for me . I will always recommend you and your team . Thanks again .
Positive · Professionalism & Support
I just want to say what a great experience it has been working with Rick and staff on my tax matters . They did everything in a prompt , efficient manner. In 2 months I have my life back . I can't thank Colonial Tax enough for all you have done for me . I will always recommend you and your team . Thanks again .
FAQs
Quick answers based on verified editorial data
Is Colonial Tax Consultants legitimate?
Yes, Colonial Tax Consultants is a legitimate tax relief company established in 2004 with over 20 years in business. The company maintains a 4.8-star rating on Google Maps based on 86 verified customer reviews and operates from a physical office location in Denver, Colorado.
What do customers say about Colonial Tax Consultants?
Customer feedback is predominantly positive, with particularly strong praise for service quality (100% positive sentiment) and professionalism (93.6% positive). Clients report significant savings, with one noting "Michelle has saved me over $160,000" and another stating "a debt of over $1,000,000 that could never be repaid was reduced to $5,000." Customers consistently praise the company as "honest, upfront, compassionate and professional."
What are the complaints about Colonial Tax Consultants?
Complaints are minimal and primarily focus on cost transparency and communication issues. Some clients noted concerns about additional costs, mentioning "state taxes are not included" in the base service. A small number of customers reported communication problems, feeling they were "talked at rather than given simple answers." These issues represent a small minority of the overall customer experience.
How does Colonial Tax Consultants compare to other tax relief companies?
Colonial Tax Consultants stands out with its 4.8-star Google rating and perfect scores in service quality and process efficiency. The company's 20-year track record and documented client savings, including cases where debts over $1 million were reduced to $5,000, demonstrate strong performance compared to newer or less established competitors.
How much does Colonial Tax Consultants charge for their services?
While specific pricing details vary by case, customer feedback on cost and value shows 80% positive sentiment from 10 mentions. Some clients found their rates "very competitive," though others paid "over $5000" for services. Potential clients should clarify upfront that state tax services may not be included in the base fee structure.
How long does the tax resolution process take with Colonial Tax Consultants?
Colonial Tax Consultants receives perfect marks for timeliness, with 100% positive feedback from 18 customers who commented on process speed. Clients consistently report work completed "in a very timely and professional manner" with the company making "the whole process as easy as could be" and "quick and simple."
How is Colonial Tax Consultants' customer communication?
Communication receives generally positive feedback with 87% positive sentiment from 23 reviews. Most customers report the company is "prompt, courteous, and upfront" and "always responded quickly and informatively." However, 13% of customers experienced communication issues, reporting "extremely poor communication" or feeling rushed during consultations.
Does Colonial Tax Consultants offer payment plans?
Yes, Colonial Tax Consultants offers flexible payment arrangements, earning 100% positive feedback from customers who commented on this aspect. Clients report the company will "set up a very reasonable payment plan" and is "flexible with a payment plan," making their services more accessible to clients with financial constraints.