Rank #14

Creative Tax Solutions LLC

Creative Tax Solutions LLC is a Miami-based tax relief company founded in 2009, operating from 939 SW 87th Ave Suite 939B, Miami, FL 33174. The company provides tax resolution services and maintains an online presence at creativetax.io.

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Trust score

8.58 /10

139+

verified reviews analyzed

Editorial Highlights

Creative Tax Solutions LLC has built a strong reputation with customers, earning a 5.0-star rating on Google Maps from 99 reviews, a 4.83-star BBB rating from 24 reviews, and a 4.0-star Trustpilot rating from 3 reviews across 126 total customer reviews. Customers consistently praise the company's professionalism, with one reviewer noting "Sara is a top notch professional and extremely knowledgeable" and another stating "professional, knowledgeable, friendly and helpful." The overwhelming majority of feedback is positive across all service categories, with customers highlighting the stress-free experience: "made the whole process stress-free" and praising the thoroughness of service delivery.

Strengths

Exceptional professionalism and support with 100% positive sentiment across 57 customer mentions, with clients praising staff as "extremely knowledgeable" and "very thorough with every detail of the job."

Outstanding service quality achieving 100% positive feedback from 24 mentions, with customers reporting successful outcomes like "got my IRS balance to $0.00" and "all of my issues resolved."

Efficient and stress-free processes earning 100% positive sentiment from 21 mentions, with clients noting the company "works fast and efficient" and makes "the entire process smooth and stress-free."

Show all strengths

Superior communication and transparency with 100% positive feedback across 20 mentions, as customers appreciate how staff "explained everything in a way that was easy to understand."

Weaknesses

Trust and reliability shows the only area of concern with 90.9% positive sentiment from 11 mentions, including one serious complaint calling the company "scammers," though this represents a small minority of customer experiences.

Limited sample size on Trustpilot with only 3 reviews may not provide a comprehensive view of customer satisfaction compared to the larger Google Maps and BBB review bases.

Positive

Complaint

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1. Professionalism & Support

100% Positive

Sara is a top notch professional and extremely knowledgeable

prompt and professional

2. Service Quality

100% Positive

super efficient and straight to the point

quick, efficient and so nice

3. Process & Timeliness

100% Positive

smooth, stress-free, and even enjoyable

make it easier for me

4. Communication & Transparency

100% Positive

quick to answer messages

She is available and willing to help year round

5. Trust & Reliability

91% Positive

I trust her and you should too

reliable, knowledgeable, and truly invested

6. Financial Arrangements

100% Positive

Very flexible

Flexible hours and appointment times

7. Cost & Value

100% Positive

They are affordable and trustworthy.

doesn’t nickel and dime you.

FAQs

Quick answers based on verified editorial data

Is Creative Tax Solutions LLC legitimate?

Yes, Creative Tax Solutions LLC appears to be a legitimate tax relief company established in 2009. The company has strong ratings across major platforms: 5.0 stars on Google Maps (99 reviews), 4.83 stars with the BBB (24 reviews), and 4.0 stars on Trustpilot (3 reviews). With 17 years in business and 126 total customer reviews, the company has established a track record in the tax relief industry.

What do customers say about Creative Tax Solutions LLC?

Customer feedback is overwhelmingly positive across all service categories. Clients praise the professionalism, with comments like "Sara is a top notch professional and extremely knowledgeable" and "professional, knowledgeable, friendly and helpful." Customers report successful outcomes, noting "got my IRS balance to $0.00" and appreciate the stress-free process, saying the company "made the whole process stress-free." However, there is one notable negative review calling them "scammers," representing about 9% of trust-related feedback.

What are the complaints about Creative Tax Solutions LLC?

The BBB shows 6 complaints against Creative Tax Solutions LLC with 0 resolved. Recent complaints include issues with service delivery, billing disputes after the company was allegedly absorbed by other entities, and continued charges after service discontinuation. One complaint involves mistaken identity with another similarly-named business. Customers report difficulty getting refunds for overcharges and poor communication during service transitions.

How does Creative Tax Solutions LLC compare to other tax relief companies?

Creative Tax Solutions LLC stands out with exceptional Google Maps ratings (5.0 stars from 99 reviews) and strong BBB ratings (4.83 stars), which are above average for the tax relief industry. The company's 100% positive sentiment across professionalism, service quality, and process efficiency categories is notably high. However, the unresolved BBB complaints and limited Trustpilot reviews may be areas where competitors perform better.

How much does Creative Tax Solutions LLC charge for services?

Based on customer feedback, Creative Tax Solutions LLC receives 100% positive sentiment for cost and value from 3 mentions. Customers describe them as "affordable and trustworthy" and note the company "doesn't nickel and dime you." One reviewer mentioned they were "fair with the prices." However, complaint data shows monthly charges of $236.11 for some services, and specific pricing details aren't provided in customer reviews.

How long does the Creative Tax Solutions LLC process take?

Customers consistently praise Creative Tax Solutions LLC for efficient service, with 100% positive sentiment across 21 mentions regarding process and timeliness. Reviews highlight that the company "works fast and efficient" and makes "the entire process smooth and stress-free." While specific timelines aren't detailed in reviews, the emphasis on speed and efficiency suggests reasonable processing times for tax resolution matters.

Does Creative Tax Solutions LLC offer payment plans?

Yes, according to customer feedback, Creative Tax Solutions LLC does offer payment arrangements. One customer specifically mentioned "They worked out payment plans for me even when it got hard for me." The financial arrangements category receives 100% positive sentiment from 5 mentions, with customers also noting successful refund processes when applicable.

How does Creative Tax Solutions LLC communicate with clients?

Creative Tax Solutions LLC receives excellent marks for communication, with 100% positive sentiment across 20 customer mentions. Clients appreciate that staff "explained everything in a way that was easy to understand" and "thoroughly explain the tax preparation process." Customers consistently praise "Great communication" as a key strength of the company's service approach.

Platform Breakdown

BBB

22 reviews

4.82

Trustpilot

3 reviews

4.00

Google

100 reviews

5.00