Rank #181

DeMartini & Associates logoDeMartini & Associates

DeMartini & Associates is a San Rafael, California-based tax relief firm that has been serving clients since 1969. Located at 1050 Northgate Dr, San Rafael, CA 94903, the company operates through their website at demartinitax.com.

Trust score
5.58 /10
4+
verified reviews analyzed

Editorial Highlights

Based on available customer feedback, DeMartini & Associates maintains exceptional client satisfaction across all measured categories. The firm achieves 100% positive sentiment in professionalism and support, communication and transparency, and service quality based on 3 total reviews. Customers consistently praise the firm's responsiveness, with one client noting they are "quick to respond to our questions" and "returned my e-mails promptly." Another satisfied client described the service as "honest and very efficient" while emphasizing the personalized attention: "You don't need the 'big guys' with 'big fees', you need the one-on-one help." The most compelling testimonial comes from a client whose "IRS debt for $30,000 was resolved for $2400.00," demonstrating significant tax debt reduction results.

Strengths

1

Perfect professionalism and support record with 100% positive sentiment across 4 mentions, with clients consistently describing the firm as honest, efficient, and pleasant to work with.

2

Exceptional communication standards with 100% positive feedback on responsiveness and transparency, including prompt email responses and clear guidance throughout the process.

3

Demonstrated tax debt resolution effectiveness, with documented case of reducing a $30,000 IRS debt to just $2,400 - a 92% reduction in tax liability.

Show all strengths
4

Personalized service approach that clients value over larger firms, providing dedicated one-on-one assistance without the premium fees of major competitors.

Weaknesses

1

Limited review volume with only 3 total reviews may not provide a comprehensive view of long-term service consistency, though all available feedback is overwhelmingly positive.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

100% Positive

kind and pleasant to talk to

honest and very efficient

2. Communication & Transparency

100% Positive

quick to respond to our questions

You don’t need the ‘big guys’ with ‘big fees’, you need the one-on-one help

3. Service Quality

100% Positive

My IRS debt for $30,000 was resolved for $2400.00

FAQs

Quick answers based on verified editorial data

Is DeMartini & Associates legitimate?
Yes, DeMartini & Associates is a legitimate tax relief firm established in 1969, giving them over 50 years of experience in tax resolution services. They maintain a 5.0-star Google Maps rating based on 3 reviews and operate from a physical location in San Rafael, California.
What do customers say about DeMartini & Associates?
Customer feedback is universally positive, with 100% positive sentiment across all service categories. Clients praise the firm as "honest and very efficient" and "kind and pleasant to talk to." One client specifically highlighted their responsiveness, noting they "returned my e-mails promptly" and were "quick to respond to our questions."
What are the complaints about DeMartini & Associates?
Based on available data, there are minimal complaints about DeMartini & Associates. No BBB complaint data is available, and all customer reviews show positive sentiment across professionalism, communication, and service quality categories.
How does DeMartini & Associates compare to other tax relief companies?
DeMartini & Associates stands out with perfect positive sentiment scores across all measured categories, which is exceptional in the tax relief industry. Their personalized approach and local presence in California, combined with over 50 years of experience, positions them as a boutique alternative to larger national firms.
How effective is DeMartini & Associates at reducing tax debt?
The firm has demonstrated significant tax debt reduction capabilities, with one documented case showing a $30,000 IRS debt resolved for just $2,400 - representing a 92% reduction in the original tax liability. This substantial debt reduction showcases their negotiation effectiveness with tax authorities.
How responsive is DeMartini & Associates to client communications?
DeMartini & Associates receives 100% positive feedback for communication and transparency across 3 mentions. Clients specifically praise their prompt email responses and quick answers to questions, indicating strong commitment to client communication throughout the tax resolution process.
What makes DeMartini & Associates different from larger tax relief companies?
According to client feedback, DeMartini & Associates provides personalized "one-on-one help" without the "big fees" associated with larger national firms. Clients value this individualized attention and local accessibility, combined with the firm's long-standing presence in the San Rafael area since 1969.
How long has DeMartini & Associates been helping clients with tax problems?
DeMartini & Associates has been serving clients since 1969, giving them over 55 years of experience in tax resolution and preparation services. This extensive experience base provides clients with confidence in their ability to handle complex tax situations effectively.

Platform Breakdown

BBB
BBB

No reviews

N/A
BBB
Trustpilot

No reviews

N/A
BBB
Google

3 reviews

5.00