Detaxify - Tax Relief is a tax resolution company founded in 2017 and based at 110 Wall St, New York, NY. The company operates through their website at http://www.detaxify.com/, offering tax relief services to individuals and businesses facing IRS issues.
Based on 13 customer reviews, Detaxify maintains a strong 4.7-star rating on Google Maps. Customer feedback reveals particularly high satisfaction in service quality (83.3% positive) and professionalism (80% positive). One satisfied client noted that "Detaxify saved me over $200,000," while another praised how "they did it quickly and I am driving again." However, some customers have experienced issues, with one reviewer stating that "the service for which he was hired was not provided by him" and another describing unprofessional behavior where the representative "became shockingly unprofessional."
Cost and value receive perfect scores with 100% positive feedback from customers who found "fees are reasonable and totally worth it" and appreciated "fair, transparent pricing."
Trust and reliability also score 100% positive, with clients confirming that "John and his company delivered what they promised."
Service quality stands out with 83.3% positive feedback, including customers who found solutions "that no one else could provide" and saved substantial amounts in tax liabilities.
Professional support maintains 80% positive ratings, with clients praising staff as "highly knowledgeable and professional" with "effective availability in answering questions."
Financial arrangements show mixed results with only 50% positive feedback, including complaints about refund requests being met with "rude and uncooperative" responses.
Process timeliness also scores 50% positive, with some cases taking "a little over 3 years" to resolve.
Communication issues affect 25% of mentions, with some clients reporting representatives "becoming unreachable" and not answering calls "for weeks."
Positive
Complaint
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very helpful in solving a business tax issue
the service for which he was hired was not provided by him
I really appreciate his help with my situation
Mr. Zandi’s behavior turned and became shockingly unprofessional
becoming unreachable. For weeks he did not answer any ... calls
I asked for a refund ... His response was rude and uncooperative
took a little over 3 years
Representative verified feedback from customers
Positive · Service Quality
All I can say about Detaxify, is 5 stars is not enough!! John Zandi & his staff were and have been very helpful in solving a business tax issue. When you get a bill from the IRS saying you owe a ton of money & you know it's in correct but no one wants to help, DETAXIFY, came to our rescue. It took a little over 3 years but worth the wait!!! Thank you again, John for all your help!!!
Positive · Professionalism & Support
I like John. He does my taxes. I really appreciate his help with my situation.
Positive · Professionalism & Support
This gentleman is very professional. He helps me with my personal and business taxes. I recommend him to anyone. I had a problem with my taxes that could have cost me a lot of money, and he was able to provide a solution that no one else could provide.
Positive · Service Quality
This gentleman is very professional. He helps me with my personal and business taxes. I recommend him to anyone. I had a problem with my taxes that could have cost me a lot of money, and he was able to provide a solution that no one else could provide.
Positive · Process & Timeliness
Highly recommended for all your tax needs. Brad Levin and the Detaxify team are friendly and know how to destress you. A+
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13 reviews