Rank #200

Detaxify - Tax Relief

Detaxify - Tax Relief is a tax resolution company founded in 2017 and based at 110 Wall St, New York, NY. The company operates through their website at http://www.detaxify.com/, offering tax relief services to individuals and businesses facing IRS issues.

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Trust score

5.16 /10

14+

verified reviews analyzed

Editorial Highlights

Based on 13 customer reviews, Detaxify maintains a strong 4.7-star rating on Google Maps. Customer feedback reveals particularly high satisfaction in service quality (83.3% positive) and professionalism (80% positive). One satisfied client noted that "Detaxify saved me over $200,000," while another praised how "they did it quickly and I am driving again." However, some customers have experienced issues, with one reviewer stating that "the service for which he was hired was not provided by him" and another describing unprofessional behavior where the representative "became shockingly unprofessional."

Strengths

Cost and value receive perfect scores with 100% positive feedback from customers who found "fees are reasonable and totally worth it" and appreciated "fair, transparent pricing."

Trust and reliability also score 100% positive, with clients confirming that "John and his company delivered what they promised."

Service quality stands out with 83.3% positive feedback, including customers who found solutions "that no one else could provide" and saved substantial amounts in tax liabilities.

Show all strengths

Professional support maintains 80% positive ratings, with clients praising staff as "highly knowledgeable and professional" with "effective availability in answering questions."

Weaknesses

Financial arrangements show mixed results with only 50% positive feedback, including complaints about refund requests being met with "rude and uncooperative" responses.

Process timeliness also scores 50% positive, with some cases taking "a little over 3 years" to resolve.

Communication issues affect 25% of mentions, with some clients reporting representatives "becoming unreachable" and not answering calls "for weeks."

Positive

Complaint

Click on comment to see details

1. Service Quality

83% Positive

very helpful in solving a business tax issue

the service for which he was hired was not provided by him

2. Professionalism & Support

80% Positive

I really appreciate his help with my situation

Mr. Zandi’s behavior turned and became shockingly unprofessional

3. Communication & Transparency

75% Positive

communication was remarkable

becoming unreachable. For weeks he did not answer any ... calls

4. Financial Arrangements

50% Positive

I asked for a refund ... His response was rude and uncooperative

5. Cost & Value

100% Positive

offered fair, transparent pricing

Fees are reasonable and totally worth it

6. Process & Timeliness

50% Positive

took a little over 3 years

7. Trust & Reliability

100% Positive

John and his company delivered what they promised

FAQs

Quick answers based on verified editorial data

Is Detaxify - Tax Relief legitimate?

Yes, Detaxify - Tax Relief is a legitimate tax resolution company established in 2017. The company maintains a 4.7-star rating on Google Maps based on 13 customer reviews and operates from a New York City business address at 110 Wall St.

What do customers say about Detaxify - Tax Relief?

Customer feedback is generally positive, with 83.3% positive ratings for service quality. Satisfied clients report significant savings, with one stating "Detaxify saved me over $200,000." However, some customers have experienced issues with communication and professionalism, with complaints about representatives becoming "unreachable" and "shockingly unprofessional" behavior in certain cases.

What are the complaints about Detaxify - Tax Relief?

With only 13 total reviews, complaints appear minimal. The main issues reported include communication problems where representatives became unreachable for weeks, timeline concerns with some cases taking over 3 years, and disputes over financial arrangements including refund requests.

How does Detaxify - Tax Relief compare to other tax relief companies?

Detaxify's 4.7-star Google rating is competitive within the tax relief industry. The company stands out for achieving 100% positive feedback in cost/value and trust/reliability categories, though their limited review volume (13 reviews) makes comprehensive comparisons challenging compared to larger firms with hundreds of reviews.

What do customers say about Detaxify's pricing?

Customer feedback on pricing is entirely positive (100% positive mentions). Clients describe fees as "reasonable and totally worth it" and appreciate the "fair, transparent pricing" structure, with one customer stating the "company was worth every penny."

How long does Detaxify take to resolve tax cases?

Timeline experiences vary significantly among customers. While some clients report quick resolutions with one stating "they did it quickly," others experienced much longer timelines, with at least one case taking "a little over 3 years" to complete. Only 50% of timeline-related feedback was positive.

How is Detaxify's customer communication?

Communication experiences are mixed, with 75% positive feedback. Satisfied clients praise "remarkable" communication and being kept "up to date and informed about every step." However, some customers report serious communication breakdowns where representatives became "unreachable for weeks" and stopped answering calls.

What types of tax issues does Detaxify resolve?

Based on customer testimonials, Detaxify handles various IRS issues including cases where they "provide a solution that no one else could provide." Customers report significant tax liability reductions, with one client saving over $200,000, and resolution of issues that allowed them to regain driving privileges.

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

No reviews

N/A

Google

13 reviews

4.70