Positive · Professionalism & Support
The absolute best! Knowledgeable, reliable, resonsobe, reasonably priced, and helps make sure you aren't giving away more money than you need to.
Rank #115
Fast Tax Relief, LLC
Fast Tax Relief, LLC operates from Fort Lauderdale, Florida, at 2901 Stirling Rd Suite 208, and was founded in 2018. The company provides tax relief services through their website at fasttaxrelief.net.
Trust score
6.24 /10
188+
verified reviews analyzed
Editorial Highlights
Based on 173 customer reviews, Fast Tax Relief maintains strong customer satisfaction across most service categories. The company excels in professionalism and support with 97.1% positive feedback from 35 mentions, with customers describing staff as "knowledgeable and professional" and "diligent, kind, and understanding." Service quality receives perfect marks at 100% positive from 18 mentions, with one customer noting they "resolved my IRS situation so quickly and efficiently" and another reporting "IRS is sending ME a check now." However, trust and reliability shows some concerns at 84.6% positive from 13 mentions, with isolated incidents where customers reported being "completely abandoned" and experiencing broken refund promises.
Strengths
1
Service quality stands out with 100% positive feedback across 18 mentions, with customers consistently reporting fast and efficient resolution of their IRS issues.
2
Professionalism receives 97.1% positive ratings from 35 customer mentions, indicating consistently knowledgeable and helpful staff interactions.
3
Process and timeliness achieves perfect 100% satisfaction from 7 mentions, with customers describing the experience as "seamless and easy."
Show all strengths
4
Cost and value delivers 100% positive feedback from 6 mentions, with customers finding the pricing "very fair" and "reasonably priced."
Weaknesses
1
Trust and reliability concerns affect 15.4% of the 13 mentions in this category, with specific instances of broken promises regarding refunds and service abandonment.
2
Communication issues impact 15.4% of the 13 mentions, including complaints about unreturned calls and broken communication promises.
Positive
Complaint
Click on comment to see details
1. Professionalism & Support
Knowledgeable
Mr. Shapiro is amazing, courteous, a subject matter expert
2. Service Quality
3. Communication & Transparency
never returned my phone calls or text messages
he would call me back and never did
4. Trust & Reliability
reliable
completely abandoned me
5. Cost & Value
reasonably priced
6. Process & Timeliness
7. Financial Arrangements
Customer review highlights
Representative verified feedback from customers
Positive · Trust & Reliability
The absolute best! Knowledgeable, reliable, resonsobe, reasonably priced, and helps make sure you aren't giving away more money than you need to.
Positive · Cost & Value
The absolute best! Knowledgeable, reliable, resonsobe, reasonably priced, and helps make sure you aren't giving away more money than you need to.
Positive · Professionalism & Support
I highly recommend Fast Tax Relief! Mr. Shapiro is amazing, courteous, a subject matter expert and always willing to assist and explain all that he is doing on my behalf. Thorough, prompt, professional, not to mention, a great sense of humor! Fast Tax Relief is a great company to work with, and I will continue to use them in the years to come!
Positive · Professionalism & Support
I highly recommend Fast Tax Relief! Mr. Shapiro is amazing, courteous, a subject matter expert and always willing to assist and explain all that he is doing on my behalf. Thorough, prompt, professional, not to mention, a great sense of humor! Fast Tax Relief is a great company to work with, and I will continue to use them in the years to come!
FAQs
Quick answers based on verified editorial data
Is Fast Tax Relief, LLC legitimate?
Yes, Fast Tax Relief, LLC is a legitimate tax relief company founded in 2018 and based in Fort Lauderdale, Florida. The company has a 4.9-star Google Maps rating based on 172 reviews, though it has a 1.0 BBB rating from 1 review. With 6 years in business and 173 total customer reviews, the company maintains an active presence in the tax relief industry.
What do customers say about Fast Tax Relief, LLC?
Customer feedback is predominantly positive, with 97.1% positive mentions for professionalism and 100% satisfaction for service quality. Customers describe the staff as "knowledgeable and professional" and "diligent, kind, and understanding." One satisfied customer reported that Fast Tax Relief "resolved my IRS situation so quickly and efficiently," while another noted "IRS is sending ME a check now." However, some customers have experienced communication issues and broken promises.
What are the complaints about Fast Tax Relief, LLC?
Fast Tax Relief has 1 unresolved BBB complaint from a customer who claims the company took payment and personal information but failed to deliver a promised letter of compromise for tax issues. Additional concerns from customer reviews include isolated incidents of communication breakdowns, unreturned calls, and broken refund promises, though these represent a small percentage of overall feedback.
How does Fast Tax Relief, LLC compare to other tax relief companies?
Fast Tax Relief stands out with a 4.9-star Google Maps rating from 172 reviews and perfect 100% satisfaction scores in service quality, process timeliness, and cost value categories. While the company's BBB rating of 1.0 is concerning, the overwhelming positive feedback in other areas and consistently high marks for professionalism (97.1% positive) suggest strong performance compared to industry standards.
How much does Fast Tax Relief, LLC charge for services?
According to customer feedback, Fast Tax Relief offers competitive pricing that customers find "very fair," "well priced," and "reasonably priced." The company achieves 100% positive feedback on cost and value from 6 customer mentions, and customers report that the company "works within your income means" and can "set me up with affordable payments." Specific pricing details are not disclosed in customer reviews.
How quickly does Fast Tax Relief, LLC resolve tax issues?
Fast Tax Relief receives 100% positive feedback for process and timeliness from 7 customer mentions. Customers consistently describe the service as "fast and efficient," "seamless and easy," and note that the company "resolved my IRS situation so quickly and efficiently." The company's name aligns with customer experiences of rapid resolution.
Does Fast Tax Relief, LLC have good communication with clients?
Communication feedback is mixed, with 84.6% positive mentions from 13 reviews. Many customers praise "excellent communication" and "communicative, detailed responses," noting that the company "returns to customers with solutions." However, 15.4% of communication mentions are negative, with some customers reporting unreturned phone calls and broken promises to call back.
Does Fast Tax Relief, LLC offer payment plans?
Yes, according to customer feedback, Fast Tax Relief offers flexible financial arrangements. The company receives 100% positive feedback from 2 mentions regarding financial arrangements, with customers noting that the company "set me up with affordable payments" and "works within your income means" to accommodate different financial situations.
Platform Breakdown
BBB
No reviews
N/A
Trustpilot
No reviews
N/A
Google
183 reviews
4.90