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Federal Tax Management Inc. logoFederal Tax Management Inc.

Federal Tax Management Inc. is a tax relief company founded in 2013, headquartered at 4605 Lankershim Blvd Suite 806, North Hollywood, CA. The company operates through their website at federaltaxinc.com, offering tax resolution services to individuals and businesses.

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Trust score
6.30 /10
34+
verified reviews analyzed

Editorial Highlights

Based on 33 total reviews, Federal Tax Management Inc. shows a mixed reputation with notable disparities across service areas. The company excels in Professionalism & Support with 88.9% positive sentiment, with customers noting they "gone above and beyond to make sure I understand things" and "patiently guided a very stressed out me." However, Trust & Reliability presents significant concerns with only 40% positive feedback, including serious allegations where customers reported "My credit card company sided with these crooks" and "They promised that would not happen." The company maintains a 3.67 BBB rating from 9 reviews and a 4.1 Google Maps rating from 24 reviews.

Strengths

1

Process & Timeliness stands out with 100% positive sentiment across 6 mentions, with customers praising their "quick turnaround" and noting they "came through for me same day."

2

Professionalism & Support demonstrates strong performance at 88.9% positive across 9 mentions, with customers appreciating that staff "are highly knowledgeable and have great customer service."

3

Service Quality shows solid results with 66.7% positive sentiment, including successful outcomes where customers reported their "offer was accepted and all of our debt was forgiven."

Show all strengths
4

Communication & Transparency performs reasonably well at 58.3% positive across 12 mentions, with customers noting staff "explained everything clearly" and "keep me informed the whole step of the way."

Weaknesses

1

Financial Arrangements presents the most severe concern with 0% positive sentiment across 2 mentions, with customers reporting they "paid for a lawyer through them....and nothing!" and "demanded a refund. No response."

2

Trust & Reliability shows significant issues with only 40% positive sentiment across 10 mentions, including serious allegations of broken promises and billing disputes.

3

Cost & Value raises concerns with just 42.9% positive sentiment across 7 mentions, with customers reporting unexpected charges: "That was another $2000 charge" and total costs reaching "$2,750 to them on top of what I originally owed."

Positive

Complaint

Click on comment to see details

1. Communication & Transparency

58% Positive

No response

they will not return my emails nor my phone calls

2. Trust & Reliability

40% Positive

They promised that would not happen

My credit card company sided with these crooks

3. Professionalism & Support

89% Positive

team is friendly, responsive

kept asking... VERY RUDE!

4. Service Quality

67% Positive

I ended up solving my IRS problems myself

they didn't do s*** to help all they did was set me up on a payment plain

5. Cost & Value

43% Positive

They charged me $6800 for their services

That was another $2000 charge

6. Process & Timeliness

100% Positive

came through for me same day

made the whole process so much easier

7. Financial Arrangements

0% Positive

demanded a refund. No response

paid for a lawyer through them....and nothing!

FAQs

Quick answers based on verified editorial data

Is Federal Tax Management Inc. legitimate?
Federal Tax Management Inc. is a legitimate tax relief company operating since 2013. The company maintains a 3.67 BBB rating based on 9 reviews and a 4.1 Google Maps rating from 24 reviews. However, legitimacy concerns arise from 5 BBB complaints with only 1 resolved, and Trust & Reliability showing just 40% positive sentiment among customers.
What do customers say about Federal Tax Management Inc.?
Customer feedback is notably mixed across 33 total reviews. Positive experiences highlight that staff "gone above and beyond to make sure I understand things" and provide "quick turnaround" on services. However, negative feedback includes serious allegations where customers report "My credit card company sided with these crooks" and situations where "they didn't do s*** to help all they did was set me up on a payment plain."
What are the complaints about Federal Tax Management Inc.?
BBB records show 5 complaints with only 1 resolved. Primary complaints involve customers paying $4,000-$6,800 for incomplete services, unfulfilled refund requests, and poor communication. Recent complaints detail situations where customers paid substantial fees but received no meaningful services, with the company allegedly ignoring refund requests for months.
How does Federal Tax Management Inc. compare to other tax relief companies?
Federal Tax Management Inc. shows mixed performance compared to industry standards. While their Process & Timeliness achieves 100% positive sentiment and Professionalism & Support reaches 88.9%, their Trust & Reliability at 40% positive and Financial Arrangements at 0% positive fall significantly below typical industry benchmarks. The 20% complaint resolution rate is also concerning compared to better-performing competitors.
What are the costs associated with Federal Tax Management Inc.'s services?
Cost feedback shows mixed sentiment with 42.9% positive across 7 mentions. While some customers found services "VERY REASONABLE" and "affordable," others report substantial unexpected charges. Documented costs range from $2,750 to $6,800, with additional charges like "another $2000 charge" for tax preparation services not initially disclosed.
How is Federal Tax Management Inc.'s communication with clients?
Communication & Transparency receives 58.3% positive sentiment across 12 mentions. Positive feedback highlights that staff "explained everything clearly" and "keep me informed the whole step of the way." However, negative experiences include "No return phone calls, messages...text!!!" and complaints that "everything they advertised was fuse."
What is Federal Tax Management Inc.'s success rate with tax resolution?
Service Quality shows 66.7% positive sentiment with documented successes including cases where "our offer was accepted and all of our debt was forgiven." The company has successfully "guided a very stressed out me through an Offer In Compromise" resulting in debt forgiveness. However, failures include situations where "they didn't do s*** to help" and only set up basic payment plans.
How does Federal Tax Management Inc. handle refund requests?
Financial Arrangements shows 0% positive sentiment with serious concerns about refund handling. Multiple customers report situations where they "demanded a refund. No response" and paid thousands for services that weren't delivered. BBB complaints detail customers waiting 8+ months for promised refunds while the company allegedly ignores communications.

Platform Breakdown

BBB
BBB

9 reviews

3.67
BBB
Trustpilot

No reviews

N/A
BBB
Google

24 reviews

4.10