Franskoviak Tax Solutions operates from 3155 W Big Beaver Rd Suite 218, Troy, MI 48084, and has been serving clients since 1996. The firm maintains a website at https://franskoviakcpa.com/ and focuses on tax resolution services for individuals and businesses facing IRS challenges.
Customer feedback for Franskoviak Tax Solutions is overwhelmingly positive, with the firm earning a 4.9-star rating across 38 Google Maps reviews. Service Quality receives 100% positive feedback from 23 mentions, with customers praising outcomes like "proved that the IRS made a mistake" and helping "settle for $3,000 out of the $200,000 we owed." Professionalism & Support also achieves 100% positive sentiment from 15 mentions, with clients noting the team is "very knowledgeable with all of the tax laws" and "very nice to work with and very understanding." Communication & Transparency maintains 100% positive feedback from 6 mentions, with customers appreciating how the firm "explained the procedures, the costs and what needed to be done."
Service Quality stands out as the firm's primary strength, achieving 100% positive sentiment across 23 customer mentions, with clients reporting significant tax debt reductions and successful IRS dispute resolutions.
Professionalism & Support receives universal praise from 15 mentions, with customers consistently highlighting the team's tax law expertise and understanding approach to client situations.
Communication & Transparency earns 100% positive feedback from 6 mentions, demonstrating the firm's commitment to keeping clients informed about procedures, costs, and case progress.
Process & Timeliness shows 100% positive sentiment from 2 mentions, with clients noting the firm "acted quickly" and helped them achieve peace of mind.
Trust & Reliability, while still strong at 87.5% positive sentiment, represents the firm's lowest-rated category with one customer claiming "His advisement was only in the interest of lining his own pockets."
Financial Arrangements shows mixed results with only 50% positive sentiment from 2 mentions, including one complaint stating "I have asked for my money back on several occasions and Mr Franskoviak has not responded."
Positive
Complaint
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acted quickly to resolve my issues with the IRS
successfully negotiating a challenging OIC with the IRS
friendly, courteous
Very Professional
faithful diligence
His advisement was only in the interest of lining his own pockets
Great Communication
I have asked for my money back on several occasions and Mr Franskoviak has not responded
acted quickly
Representative verified feedback from customers
Positive · Service Quality
Franskoviak Tax Solutions, Mike, Alina and team was friendly, courteous and they acted quickly to resolve my issues with the IRS. It was a process that I would not have handled myself. A BIG thank you for your hard work and doing what you do.
Positive · Professionalism & Support
Franskoviak Tax Solutions, Mike, Alina and team was friendly, courteous and they acted quickly to resolve my issues with the IRS. It was a process that I would not have handled myself. A BIG thank you for your hard work and doing what you do.
Positive · Process & Timeliness
Franskoviak Tax Solutions, Mike, Alina and team was friendly, courteous and they acted quickly to resolve my issues with the IRS. It was a process that I would not have handled myself. A BIG thank you for your hard work and doing what you do.
Positive · Service Quality
So grateful for Franskoviak Tax Solutions and their faithful diligence in successfully negotiating a challenging OIC with the IRS. Thank you, thank you, thank you!
Positive · Trust & Reliability
So grateful for Franskoviak Tax Solutions and their faithful diligence in successfully negotiating a challenging OIC with the IRS. Thank you, thank you, thank you!
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38 reviews