Rank #132

Franskoviak Tax Solutions - Troy, MI

Franskoviak Tax Solutions operates from 3155 W Big Beaver Rd Suite 218, Troy, MI 48084, and has been serving clients since 1996. The firm maintains a website at https://franskoviakcpa.com/ and focuses on tax resolution services for individuals and businesses facing IRS challenges.

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Trust score

6.11 /10

44+

verified reviews analyzed

Editorial Highlights

Customer feedback for Franskoviak Tax Solutions is overwhelmingly positive, with the firm earning a 4.9-star rating across 38 Google Maps reviews. Service Quality receives 100% positive feedback from 23 mentions, with customers praising outcomes like "proved that the IRS made a mistake" and helping "settle for $3,000 out of the $200,000 we owed." Professionalism & Support also achieves 100% positive sentiment from 15 mentions, with clients noting the team is "very knowledgeable with all of the tax laws" and "very nice to work with and very understanding." Communication & Transparency maintains 100% positive feedback from 6 mentions, with customers appreciating how the firm "explained the procedures, the costs and what needed to be done."

Strengths

Service Quality stands out as the firm's primary strength, achieving 100% positive sentiment across 23 customer mentions, with clients reporting significant tax debt reductions and successful IRS dispute resolutions.

Professionalism & Support receives universal praise from 15 mentions, with customers consistently highlighting the team's tax law expertise and understanding approach to client situations.

Communication & Transparency earns 100% positive feedback from 6 mentions, demonstrating the firm's commitment to keeping clients informed about procedures, costs, and case progress.

Show all strengths

Process & Timeliness shows 100% positive sentiment from 2 mentions, with clients noting the firm "acted quickly" and helped them achieve peace of mind.

Weaknesses

Trust & Reliability, while still strong at 87.5% positive sentiment, represents the firm's lowest-rated category with one customer claiming "His advisement was only in the interest of lining his own pockets."

Financial Arrangements shows mixed results with only 50% positive sentiment from 2 mentions, including one complaint stating "I have asked for my money back on several occasions and Mr Franskoviak has not responded."

Positive

Complaint

Click on comment to see details

1. Service Quality

100% Positive

acted quickly to resolve my issues with the IRS

successfully negotiating a challenging OIC with the IRS

2. Professionalism & Support

100% Positive

friendly, courteous

Very Professional

3. Trust & Reliability

88% Positive

faithful diligence

His advisement was only in the interest of lining his own pockets

4. Communication & Transparency

100% Positive

Great Communication

always quick to respond

5. Financial Arrangements

50% Positive

I have asked for my money back on several occasions and Mr Franskoviak has not responded

6. Process & Timeliness

100% Positive

acted quickly

enjoy a good nights’ sleep

FAQs

Quick answers based on verified editorial data

Is Franskoviak Tax Solutions - Troy, MI legitimate?

Yes, Franskoviak Tax Solutions is a legitimate tax resolution firm established in 1996, operating for nearly 30 years from Troy, Michigan. The company maintains a 4.9-star rating on Google Maps based on 38 customer reviews and has built a substantial track record helping clients resolve IRS issues.

What do customers say about Franskoviak Tax Solutions - Troy, MI?

Customer feedback is overwhelmingly positive, with 100% positive sentiment for Service Quality, Professionalism, and Communication categories. Clients report significant successes like settling "$3,000 out of the $200,000 we owed" and appreciate the team being "very knowledgeable with all of the tax laws" and "very nice to work with and very understanding."

What are the complaints about Franskoviak Tax Solutions - Troy, MI?

Complaints are minimal, with most service categories showing 100% positive feedback. The few concerns mentioned relate to Financial Arrangements (50% positive) and Trust & Reliability (87.5% positive), including isolated incidents about payment refund requests and one customer questioning the advisor's motivations.

How does Franskoviak Tax Solutions - Troy, MI compare to other tax relief companies?

Franskoviak Tax Solutions stands out with its 4.9-star Google rating and exceptional performance across key service categories. The firm's 28 years of operation and 100% positive sentiment in Service Quality, Professionalism, and Communication distinguish it from many competitors in the tax relief industry.

How does Franskoviak Tax Solutions handle communication with clients?

Communication receives 100% positive feedback from customers, with clients praising how the firm "explained the procedures, the costs and what needed to be done." Multiple reviews specifically highlight "Great Communication" as a standout feature of their service approach.

What payment arrangements does Franskoviak Tax Solutions offer?

Based on customer feedback, Franskoviak Tax Solutions appears to offer flexible payment options, with one client noting they were "flexible in working with me on payments." However, this category shows mixed results with only 50% positive sentiment, including one complaint about refund requests not being addressed.

How quickly does Franskoviak Tax Solutions resolve tax issues?

The firm demonstrates strong timeliness according to customer feedback, with 100% positive sentiment in Process & Timeliness. Clients report the team "acted quickly" and helped them "enjoy a good nights' sleep," suggesting efficient case handling and resolution.

What types of tax problems does Franskoviak Tax Solutions handle successfully?

Based on customer testimonials, the firm successfully handles significant tax debt cases and IRS disputes. Clients report outcomes like proving "the IRS made a mistake" and achieving offers in compromise, with one case involving a settlement of "$3,000 out of the $200,000 we owed."

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

No reviews

N/A

Google

38 reviews

4.90