Rank #73

Harris Tax Law

Harris Tax Law, founded in 2015, operates from 205 W Randolph St # 805, Chicago, IL 60606. The firm specializes in tax resolution services and maintains an online presence at harristaxlaw.com.

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Trust score

6.90 /10

36+

verified reviews analyzed

Editorial Highlights

Based on 33 customer reviews across multiple platforms, Harris Tax Law receives generally positive feedback with a 4.82 BBB rating from 22 reviews and a 3.9 Google Maps rating from 11 reviews. Customers consistently praise the firm's professionalism and support (100% positive across 18 mentions) and service quality (100% positive across 11 mentions). Reviews highlight staff responsiveness with clients noting they "always get back with answers promptly" and express satisfaction stating "I am very satisfied with their professionalism." However, communication issues emerge in 36.4% of cases, with some clients reporting that "he has not responded to calls or emails" over extended periods. Despite these concerns, the majority of feedback emphasizes effective IRS issue resolution and helpful staff interactions.

Strengths

Exceptional professionalism and support with 100% positive feedback across 18 customer mentions, with clients consistently praising staff responsiveness and professional demeanor.

Perfect service quality record with 100% positive sentiment across 11 mentions, including successful debt settlements and effective tax burden resolution.

Transparent and affordable pricing structure with 100% positive feedback on cost and value, with clients noting the firm "didn't keep adding any hidden fees" and offered manageable payment solutions.

Show all strengths

Strong overall satisfaction reflected in a 4.82 BBB rating, indicating consistent delivery of promised services to the majority of clients.

Weaknesses

Communication reliability concerns with only 63.6% positive feedback in this category, including reports of delayed responses to client calls and emails over multi-month periods.

Trust and reliability issues affecting 60% of cases in this category, with some clients reporting that promised work was not performed and situations were "seriously exacerbated" rather than resolved.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

100% Positive

Alex was very knowledgeable and reassuring

helped ease my anxiety and stress

2. Communication & Transparency

64% Positive

he completely ghosted me

over two months and he has not responded to calls or emails

3. Service Quality

100% Positive

I was awarded full relief under Internal Revenue Code

worked with us to resolve our tax debt

4. Trust & Reliability

40% Positive

my nightmare continues

performed none of the promised work

5. Cost & Value

100% Positive

charged a fee that we could afford

less than 30 days the property lien will be removed

6. Process & Timeliness

100% Positive

leave you at ease and a piece of mind

7. Financial Arrangements

100% Positive

installment agreement with very manageable payments

FAQs

Quick answers based on verified editorial data

Is Harris Tax Law legitimate?

Yes, Harris Tax Law is a legitimate tax resolution firm established in 2015. The company maintains a 4.82 BBB rating based on 22 reviews and has been operating for nearly a decade from their Chicago office. With 33 total customer reviews across platforms, they demonstrate an established track record in the tax relief industry.

What do customers say about Harris Tax Law?

Customer feedback is generally positive, with perfect satisfaction scores in professionalism (100% positive across 18 mentions) and service quality (100% positive across 11 mentions). Clients praise the firm saying they "always get back with answers promptly" and express satisfaction that staff "worked tirelessly to get me positive results." However, some communication concerns exist, with 36.4% of communication-related feedback being negative.

What are the complaints about Harris Tax Law?

The primary complaints center on communication delays and reliability issues. Some clients report extended periods where "he has not responded to calls or emails" lasting over two months. Trust concerns affect 60% of reliability-related feedback, with isolated reports of promised work not being performed. However, these issues appear to be exceptions rather than the norm based on overall positive ratings.

How does Harris Tax Law compare to other tax relief companies?

Harris Tax Law's 4.82 BBB rating places them above average in the tax relief industry. Their perfect scores in service quality and professionalism distinguish them from competitors, though their 63.6% positive rate in communication falls below industry best practices. The firm's 9-year operating history provides more stability than newer companies in this space.

Does Harris Tax Law offer affordable payment options?

Yes, customers report positive experiences with Harris Tax Law's pricing structure, with 100% positive feedback on cost and value across 3 mentions. Clients note the firm "charged a fee that we could afford" and "didn't keep adding any hidden fees." The company also offers "installment agreement with very manageable payments" according to customer feedback.

How effective is Harris Tax Law at resolving tax issues?

Harris Tax Law demonstrates strong effectiveness in tax resolution, achieving 100% positive feedback in service quality across 11 customer mentions. Success stories include helping clients "settle this debt for less than 2K" and clients reporting the firm "helped me solve my tax burden." Customers consistently report positive outcomes from their tax resolution services.

What is Harris Tax Law's communication style with clients?

Communication feedback is mixed, with 63.6% positive responses across 11 mentions. While many clients praise the firm for explaining "all of my options in plain language" and providing "good follow up with my Q&A," some report significant delays in responses. Prospective clients should establish clear communication expectations upfront.

How long does Harris Tax Law take to resolve tax cases?

Based on available customer feedback, Harris Tax Law can achieve relatively quick results, with one client reporting "less than 30 days the property lien will be removed." However, the limited feedback on timeliness (only 1 mention with 100% positive sentiment) suggests case timelines likely vary depending on complexity and individual circumstances.

Platform Breakdown

BBB

21 reviews

4.82

Trustpilot

No reviews

N/A

Google

11 reviews

3.90