Rank #2

Instant Tax Solutions

Instant Tax Solutions, founded in 2009, operates from Culver City, California, providing comprehensive tax resolution services to individuals and businesses facing IRS issues. The company has been serving clients for over 15 years and maintains an online presence at instanttaxsolutions.com.

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Trust score

9.72 /10

586+

verified reviews analyzed

Editorial Highlights

Based on 570 total reviews across multiple platforms, Instant Tax Solutions maintains strong customer satisfaction with ratings of 4.94/5 on BBB (64 reviews), 4.3/5 on Trustpilot (448 reviews), and 5.0/5 on Google Maps (58 reviews). Customers consistently praise the company's professionalism, with 99.6% positive feedback in this category across 264 mentions. One satisfied client noted they "communicated with me through the whole 8 month process," while another emphasized that the company "did what they said they would for the price quoted." Service quality receives 99.2% positive feedback from 245 mentions, with customers reporting that "Instant Tax Solutions contacted the IRS on our behalf" and "undid all the life stopping changes the IRS had done."

Strengths

Exceptional professionalism with 99.6% positive feedback across 264 customer mentions, with clients praising staff as "very helpful and knowledgeable" and "kind, compassionate, thoughtful."

Outstanding service quality performance at 99.2% positive rating from 245 mentions, successfully resolving complex IRS issues and helping clients "clear up my IRS problem."

Perfect trust and reliability score at 100% positive feedback across 64 mentions, with customers confirming the company "did every thing they promised" and calling them "a life saver."

Show all strengths

Strong communication practices with 95.5% positive feedback from 156 mentions, ensuring clients "always knew what was going on in my case" throughout the resolution process.

Weaknesses

Cost concerns represent the primary area of customer dissatisfaction, with only 83.7% positive feedback across 49 mentions, including complaints about "exorbitant fee" structures and some clients feeling services were "costing me a huge amount of money."

Process timeliness issues affect 6.3% of customers based on 95 mentions, with some cases taking significantly longer than expected, including one client reporting "It took over 2 years for this to happen."

Communication gaps impact 4.5% of clients according to 156 mentions, with isolated instances of staff who "never returned my calls" and concerns about transparency in service delivery.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

100% Positive

Their team was very helpful

treated me with respect and without judgement

2. Service Quality

99% Positive

they helped me So now the *** will not keep hounding me

We ended up resolving it

3. Communication & Transparency

96% Positive

kept me up to date continuously

monthly email and call on the status

4. Process & Timeliness

94% Positive

peace of mind during a challenging time

made it easy to work with them

5. Trust & Reliability

100% Positive

there’s no other company I would trust

genuinely trust her expertise

6. Cost & Value

84% Positive

saved me over $10K in the process

NO REASON you need to pay Instant Tax Relief $3,000+

7. Financial Arrangements

94% Positive

set up a payment plan

set up a payment plan for me

FAQs

Quick answers based on verified editorial data

Is Instant Tax Solutions legitimate?

Yes, Instant Tax Solutions is a legitimate tax resolution company founded in 2009 with over 15 years in business. The company maintains strong ratings across major review platforms: 4.94/5 on BBB (64 reviews), 4.3/5 on Trustpilot (448 reviews), and 5.0/5 on Google Maps (58 reviews), totaling 570 verified customer reviews.

What do customers say about Instant Tax Solutions?

Customer feedback is overwhelmingly positive, with 99.6% positive ratings for professionalism and 99.2% for service quality. Clients frequently praise the company's effectiveness, with one noting they "undid all the life stopping changes the IRS had done" and another stating the company "did what they said they would for the price quoted." Communication is also highly rated at 95.5% positive, with customers appreciating being kept informed throughout the process.

What are the complaints about Instant Tax Solutions?

BBB records show 5 total complaints with a 60% resolution rate. Recent complaints primarily involve disputes over service scope and fees, with some clients reporting incomplete work or cases being dropped without proper notification. The main area of customer concern relates to costs, where only 83.7% of feedback is positive, with some clients describing fees as "exorbitant."

How does Instant Tax Solutions compare to other tax relief companies?

Instant Tax Solutions stands out with exceptionally high professionalism scores (99.6% positive) and perfect trust and reliability ratings (100% positive). With 570 total reviews and strong ratings across BBB, Trustpilot, and Google Maps, the company demonstrates consistent performance. However, cost satisfaction at 83.7% positive may be lower than some competitors.

How much does Instant Tax Solutions charge for their services?

While specific pricing isn't detailed in customer reviews, cost feedback shows 83.7% positive sentiment across 49 mentions. Some clients report significant savings, with one noting they "ended up saving over $20,000," while others have expressed concerns about "exorbitant fee" structures. One case mentioned a $10,800 contract fee, suggesting costs vary based on case complexity.

How long does the tax resolution process take with Instant Tax Solutions?

Process timelines receive 93.7% positive feedback, with many clients experiencing quick results - some report having "bank levy removed the same day" or "wage garnishment removed the next day." However, complex cases can take longer, with some clients reporting processes lasting 8 months to 2 years depending on the severity of their tax issues.

Does Instant Tax Solutions maintain good communication with clients?

Yes, communication receives 95.5% positive feedback across 156 mentions. Clients appreciate being kept informed throughout the process, with one stating they "communicated with me through the whole 8 month process" and another noting "I always knew what was going on in my case." However, 4.5% of clients report communication issues such as unreturned calls.

Can Instant Tax Solutions help with payment plans and financial arrangements?

Yes, financial arrangements receive 94.1% positive feedback across 34 mentions. The company helps clients "set up payment plans" and has assisted customers in getting "money that was seized, returned." Some clients have "received a refund check from the overpayment," indicating the company's ability to negotiate favorable financial outcomes with the IRS.

How reliable is Instant Tax Solutions in delivering promised results?

Trust and reliability scores are perfect at 100% positive feedback across 64 mentions. Customers consistently report that the company "did every thing they promised" and "did what they said they would for the price quoted." Many clients describe them as "a life saver" and emphasize the company's ability to deliver on commitments.

What types of IRS problems can Instant Tax Solutions resolve?

Based on customer feedback, Instant Tax Solutions handles various IRS issues including bank levies, wage garnishments, tax liens, back taxes, and penalty abatements. Customers report the company successfully "contacted the IRS on our behalf," resolved complex tax problems, and helped clients achieve "such a relief from the worry and stress" of IRS enforcement actions.

Platform Breakdown

BBB

58 reviews

4.93

Trustpilot

448 reviews

4.30

Google

58 reviews

5.00