Rank #76

IRS Help LLC

IRS Help LLC has been operating as a tax relief company since 2002, headquartered at 3653 Darrow Rd Suite 7, Stow, OH 44224. The company provides tax resolution services through their website fixtaxproblemsnow.com.

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Trust score

6.86 /10

27+

verified reviews analyzed

Editorial Highlights

Based on 27 customer reviews, IRS Help LLC maintains strong customer satisfaction across multiple review platforms. The company earned a perfect 5.0 BBB rating from 18 reviews and a 4.8 Google Maps rating from 9 reviews. Customer feedback shows 100% positive sentiment for service quality, with clients praising how the company handled their "tough tax situation that is now resolved" and "negotiated my $125,000 debt down to $7560." The professionalism category also scored 100% positive across 10 mentions, with customers noting the staff was "patient and kind with me" and "incredibly responsive and professional."

Strengths

Service Quality stands out as the company's top strength, achieving 100% positive sentiment across 15 customer mentions, with successful outcomes like helping the IRS "accept my Offer In Compromise."

Professionalism & Support also scored perfectly at 100% positive across 10 mentions, with customers consistently praising staff for being "very helpful negotiating my tax" issues.

Trust & Reliability earned 100% positive feedback from customers who found the team "dedicated, trustworthy, and passionate" and appreciated that they "under promised and over delivered."

Show all strengths

Process & Timeliness received 88.9% positive sentiment, with clients noting the staff "worked very fast" and "walked me through the process, held my hand."

Weaknesses

Cost & Value represents the primary area of concern, with only 50% positive sentiment across 2 mentions, including one customer complaint about owing "over $17,000 which was only a couple hundred less than the original" amount.

Communication & Transparency, while still largely positive at 87.5%, had some criticism from a client who experienced "2 months of not hearing any news" during their case.

Positive

Complaint

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1. Service Quality

100% Positive

tough tax situation that is now resolved

provided a plan to resolve my tax debt

2. Professionalism & Support

100% Positive

staff at IRS Help was incredibly responsive and professional

was very helpful negotiating my tax

3. Process & Timeliness

89% Positive

They worked very fast

This isn't a quick process

4. Communication & Transparency

88% Positive

always called me on the same day

after 2 months of not hearing any news

5. Trust & Reliability

100% Positive

dedicated, trustworthy, and passionate

sensed that they were honest and ethical

6. Cost & Value

50% Positive

owed over $17,000 which was only a couple hundred less than the original

7. Financial Arrangements

100% Positive

easy to work with on my payments

FAQs

Quick answers based on verified editorial data

Is IRS Help LLC legitimate?

Yes, IRS Help LLC is a legitimate tax relief company that has been operating since 2002. The company maintains a perfect 5.0 BBB rating based on 18 reviews and a 4.8 Google Maps rating from 9 reviews, demonstrating over two decades of established business operations.

What do customers say about IRS Help LLC?

Customer feedback is overwhelmingly positive across 27 reviews. Service quality and professionalism both received 100% positive sentiment, with customers praising outcomes like "negotiated my $125,000 debt down to $7560" and describing staff as "incredibly responsive and professional" and "patient and kind with me."

What are the complaints about IRS Help LLC?

Based on available BBB data, there are minimal formal complaints against IRS Help LLC. The main customer concerns center around cost value, with only 50% positive sentiment in this category, and occasional communication delays, though communication overall maintains 87.5% positive feedback.

How does IRS Help LLC compare to other tax relief companies?

IRS Help LLC stands out with its perfect 5.0 BBB rating and 100% positive sentiment in key areas like service quality and professionalism. The company's 22-year operating history since 2002 also demonstrates longevity compared to many newer tax relief firms in the market.

How much does IRS Help LLC charge for their services?

While specific pricing isn't detailed in customer reviews, cost represents the company's most criticized area with only 50% positive sentiment. One customer found "their cost was reasonable," while another felt they "owed over $17,000 which was only a couple hundred less than the original" debt amount.

How long does the tax resolution process take with IRS Help LLC?

Timeline experiences vary among customers, with 88.9% positive sentiment for process and timeliness. Some clients praised that staff "worked very fast" and completed work "in record time," while others noted "this isn't a quick process," reflecting the inherently variable nature of IRS case resolution.

How is IRS Help LLC's communication with clients?

Communication receives largely positive feedback at 87.5% positive sentiment across 8 mentions. Customers appreciated that staff "always called me on the same day" and "kept me informed all along the way," though one client experienced "2 months of not hearing any news" during their case.

Does IRS Help LLC offer payment plans?

Based on customer feedback, IRS Help LLC appears flexible with payment arrangements. One customer specifically noted they were "easy to work with on my payments," suggesting the company offers accommodating financial arrangements for their services.

Platform Breakdown

BBB

17 reviews

5.00

Trustpilot

No reviews

N/A

Google

9 reviews

4.80