IRS Problem Solvers, Inc. is a tax relief company founded in 1994 and based in Cerritos, California. The company operates from 18115 Valley View Ave and maintains an online presence at yourirsproblemsolvers.com.
Based on 3 total reviews, IRS Problem Solvers, Inc. maintains perfect positive sentiment across all evaluated categories at 100%. Customer feedback highlights the company's expertise and results, with one client noting "helped me settle over 100,000 in tax debt." Another reviewer emphasized the company's transparency, stating "She was very clear and helpful with their information," while a third praised their compliance standards, saying "They are 100% by the book." The company's Google Maps rating stands at 3.3 stars from 3 reviews, though the sentiment analysis reveals uniformly positive experiences in detailed feedback.
Strengths
1
Communication & Transparency receives 100% positive sentiment, with customers specifically praising clear and helpful information delivery.
2
Service Quality achieves 100% positive feedback, evidenced by successful resolution of substantial tax debts including six-figure cases.
3
Professionalism & Support maintains 100% positive sentiment, with clients expressing confidence in the company's expertise and capabilities.
Show all strengths
4
Trust & Reliability scores 100% positive, with customers emphasizing the company's strict adherence to proper procedures and regulations.
Weaknesses
1
With only 3 total reviews providing feedback data, the sample size limits comprehensive assessment of the company's performance across different scenarios and client types.
2
The contrast between the 3.3 Google Maps rating and 100% positive sentiment in detailed categories suggests potential variability in customer experiences that isn't captured in the analyzed feedback.
Positive
Complaint
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1. Professionalism & Support
100% Positive
Joel, the owner is extremely knowledgeable
he is customer focused
2. Communication & Transparency
100% Positive
He keeps me posted with new tax regulations
She was very clear and helpful with their information
3. Trust & Reliability
100% Positive
they get the job done
They are 100% by the book
4. Service Quality
100% Positive
helped me settle over 100,000 in tax debt
Customer review highlights
Representative verified feedback from customers
Positive · Professionalism & Support
Joel, the owner is extremely knowledgeable. Above all he is customer focused. He takes his time to work with you and he returns calls and do what it takes. He and his team are very friendly and they get the job done. Last year l had to do supplemental filings ....Joel took care of it. He keeps me posted with new tax regulations. Let him handle your tax problems.
Positive · Communication & Transparency
Joel, the owner is extremely knowledgeable. Above all he is customer focused. He takes his time to work with you and he returns calls and do what it takes. He and his team are very friendly and they get the job done. Last year l had to do supplemental filings ....Joel took care of it. He keeps me posted with new tax regulations. Let him handle your tax problems.
Positive · Professionalism & Support
Joel, the owner is extremely knowledgeable. Above all he is customer focused. He takes his time to work with you and he returns calls and do what it takes. He and his team are very friendly and they get the job done. Last year l had to do supplemental filings ....Joel took care of it. He keeps me posted with new tax regulations. Let him handle your tax problems.
Positive · Trust & Reliability
Joel, the owner is extremely knowledgeable. Above all he is customer focused. He takes his time to work with you and he returns calls and do what it takes. He and his team are very friendly and they get the job done. Last year l had to do supplemental filings ....Joel took care of it. He keeps me posted with new tax regulations. Let him handle your tax problems.
Positive · Service Quality
I am overjoyed with my results from Phil Liberatore, CPA. I had a serious tax problem from being self-employed and I could not fix it on my own. When it comes to money, what you DON'T KNOW, will hurt you!! Liberatore's office helped me settle over 100,000 in tax debt! Their expertise and step by step navigation to get in compliance with the IRS was a process, but SO WORTH it!!!! If you have a tax problem that is keeping you awake at night, I highly recommend you make an appointment with Phil Liberatore. Just like if you need a heart surgeon, you go to the BEST. Be careful, because some companies prey on people that have tax problems. This is NOT a scam. They are 100% by the book. Once you start the process, do everything they tell you. They can help you!!!! I feel like a 1000 pound weight has been lifted off my shoulders. I will always be grateful to them and I HIGHLY recommend their CPA service!!!
Nicole
FAQs
Quick answers based on verified editorial data
Is IRS Problem Solvers, Inc. legitimate?
Yes, IRS Problem Solvers, Inc. is a legitimate tax relief company that has been operating since 1994, giving it 30 years of experience in the industry. The company maintains a physical address in Cerritos, California, and has received 3 customer reviews with 100% positive sentiment across all evaluated service categories.
What do customers say about IRS Problem Solvers, Inc.?
Customer feedback for IRS Problem Solvers, Inc. is universally positive across all categories, with 100% positive sentiment in communication, professionalism, service quality, and trust. Specific customer testimonials include praise for settling "over 100,000 in tax debt," being "very clear and helpful with their information," and operating "100% by the book" with proper expertise.
What are the complaints about IRS Problem Solvers, Inc.?
Based on available data, IRS Problem Solvers, Inc. has minimal complaints. No specific complaint data is available from BBB records, and the analyzed customer feedback shows 100% positive sentiment across all service categories including communication, professionalism, service quality, and trust.
How does IRS Problem Solvers, Inc. compare to other tax relief companies?
IRS Problem Solvers, Inc. stands out with perfect 100% positive sentiment across all evaluated categories, which is exceptional in the tax relief industry. The company's 30-year operating history since 1994 provides significantly more experience than many competitors, though the limited review volume of 3 responses makes comprehensive comparison challenging.
How does IRS Problem Solvers, Inc. handle communication with clients?
IRS Problem Solvers, Inc. receives 100% positive feedback for communication and transparency. Customers specifically highlight that representatives are "very clear and helpful with their information," indicating strong communication practices and transparent information sharing throughout the tax relief process.
What types of tax problems can IRS Problem Solvers, Inc. resolve?
Based on customer feedback, IRS Problem Solvers, Inc. has demonstrated capability in resolving substantial tax debts, with documented success in settling cases exceeding $100,000. The company maintains 100% positive sentiment in service quality, and customers confirm they "have the expertise needed" for complex tax situations.
Is IRS Problem Solvers, Inc. trustworthy and reliable?
IRS Problem Solvers, Inc. achieves 100% positive sentiment for trust and reliability based on customer feedback. Clients specifically praise the company for operating "100% by the book," indicating strict adherence to proper procedures and regulatory compliance in their tax relief services.
Why does IRS Problem Solvers, Inc. have a 3.3 Google rating with positive customer sentiment?
While IRS Problem Solvers, Inc. shows 100% positive sentiment in detailed feedback categories, the 3.3 Google Maps rating from 3 reviews suggests some variability in customer experiences. This contrast highlights the importance of examining both numerical ratings and detailed customer feedback when evaluating tax relief companies.