JG TAXES, founded in 2008, operates from their office at 1244 N Wilson Way ste c, Stockton, CA 95205. The company specializes in tax resolution services and maintains a web presence at jgtaxes.net.
Based on 27 verified reviews, JG TAXES maintains mixed but generally positive customer sentiment. The company earns a perfect 5.0 rating on Google Maps from 4 reviews, though shows a lower 2.0 rating on Trustpilot from 23 reviews. Customers frequently praise the company's speed and effectiveness, with one client noting "quickly they got everything settled" and another reporting "My Wage Garnishment was released." However, some reviewers express serious concerns, with one calling the company a "Scam artist" and another stating "His only job is to promise you the world." Despite these negative outliers, the majority of feedback highlights successful tax resolution outcomes and professional service delivery.
Process efficiency stands out as JG TAXES's strongest attribute, with 100% positive sentiment across 7 mentions. Customers consistently praise rapid response times, with reviews noting "got my taxes done in 10 minutes" and "They contacted the IRS agent on my case the same day."
Service quality receives overwhelmingly positive feedback at 91.7% across 12 mentions. Clients report successful outcomes including wage garnishment releases and "CURRENTLY NOT COLLECTIBLE" status declarations with the IRS.
Professional support maintains perfect 100% positive sentiment from 4 mentions, with customers highlighting staff expertise. One reviewer specifically praised "Julie Finn was professional yet non judgemental" and noted how staff "handled a scared woman with kid gloves."
Cost value perception is entirely positive at 100% from 2 mentions, with one client reporting the service was "$2,200 cheaper than another service" while still finding "It was so worth the money."
Trust and reliability concerns emerge as the primary weakness, with only 60% positive sentiment across 5 mentions. Some customers report feeling misled, with complaints about the company being an "unfaithful lover of tax specialists" and concerns about scam-like behavior.
Communication transparency issues affect 22.2% of the 9 mentions in this category. Negative feedback includes complaints that "they don't call their clients" and "they disappear with your money," though the majority still rate communication positively at 77.8%.
Positive
Complaint
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able to tell me up front how much it would all cost
they disappear with your money
got my taxes done in 10 minutes
got my taxes done in 10 minutes
unfaithful lover of tax specialists
additional $1,000
Representative verified feedback from customers
Positive · Process & Timeliness
I called on a Friday about an hour before going in on my lunch break and he got my taxes done in 10 minutes. Is very straightforward and to the point and was able to tell me up front how much it would all cost. I will be going again next year. just be careful where you park because it is by Wilson Way.
Positive · Communication & Transparency
I called on a Friday about an hour before going in on my lunch break and he got my taxes done in 10 minutes. Is very straightforward and to the point and was able to tell me up front how much it would all cost. I will be going again next year. just be careful where you park because it is by Wilson Way.
Positive · Process & Timeliness
I called on a Friday about an hour before going in on my lunch break and he got my taxes done in 10 minutes. Is very straightforward and to the point and was able to tell me up front how much it would all cost. I will be going again next year. just be careful where you park because it is by Wilson Way.
Positive · Communication & Transparency
I called on a Friday about an hour before going in on my lunch break and he got my taxes done in 10 minutes. Is very straightforward and to the point and was able to tell me up front how much it would all cost. I will be going again next year. just be careful where you park because it is by Wilson Way.
Positive · Communication & Transparency
Called JG Tax when I had no idea what to do about my tax situation. The irs was hounding me and threatening to garnish my wages and levy my bank accounts. As soon as I spoke to one of their tax specialists I felt better, I was very skeptical at first, so I checked them out online and saw that they have an a+ rating with the bbb so I took a chance and hired them thinking once they have my money, I won’t be able to reach this guy. Well, I am pleasantly surprised to say EVERYTIME I reached out for answers I always received a response quickly and they provided answers to all my questions. Thanks jg tax group for being everything you promised! I see the light at the end of the tunnel and it’s not a train.
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