Positive · Professionalism & Support
Been doing my taxes here for about 3 or 4 years. Great place to get them done! Very friendly and very knowledgeable! Highly recommend them. Crystal is the best!
Rank #175
Kansas City Tax Mediation, LLC
Kansas City Tax Mediation, LLC operates from Merriam, Kansas, serving clients with tax resolution services since 2013. The company maintains a physical location at 10000 W 75th St #108, Merriam, KS 66204 and can be reached through their website at kctaxmediation.com.
Trust score
5.63 /10
9+
verified reviews analyzed
Editorial Highlights
Based on 9 customer reviews, Kansas City Tax Mediation demonstrates strong performance across key service areas, with 100% positive sentiment in service quality, cost and value, and professionalism categories. Customers consistently praise the company's effectiveness, with one client noting "KCTM negotiated an Offer In Compromise" and another stating "he solved my problem with the IRS." The company earns particular recognition for competitive pricing, as reflected in customer feedback about "payment setup for far less than one of his competitors" and "great pricing compared to some national companies." However, communication presents some challenges, with only 33.3% positive sentiment in this area, including complaints about unresponsive contact attempts. The company maintains a 4.2-star rating on Google Maps, indicating generally satisfied customers despite occasional communication concerns.
Strengths
1
Service Quality Excellence: Kansas City Tax Mediation achieves 100% positive sentiment across 5 customer mentions for service delivery, with clients successfully obtaining offers in compromise and tax filing assistance.
2
Competitive Pricing: The company maintains 100% positive sentiment for cost and value across 3 mentions, with customers specifically highlighting pricing advantages over national competitors and payment arrangements.
3
Professional Expertise: With 100% positive sentiment in professionalism across 3 mentions, customers consistently praise the staff's knowledge and ethical approach to tax resolution.
Show all strengths
4
Reliable Results: Perfect positive sentiment in trust and reliability, with clients confirming the company delivers on promises and provides timely access to resolved funds.
Weaknesses
1
Communication Responsiveness: Only 33.3% positive sentiment in communication and transparency across 3 mentions, with specific customer complaints about unreturned calls and emails affecting accessibility for potential and existing clients.
Positive
Complaint
Click on comment to see details
1. Service Quality
helped me get a 12 year old tax problem resolved
resolved my problems
2. Communication & Transparency
no way to get customers or new business
CALLED AND EMAILED - NO RESPONSE
3. Cost & Value
great pricing compared to some national companies
4. Professionalism & Support
Very friendly and very knowledgeable
all very professional and knowledgeable
5. Process & Timeliness
6. Trust & Reliability
He did exactly what he said he would
Customer review highlights
Representative verified feedback from customers
Positive · Service Quality
great company helped me get a 12 year old tax problem resolved with no issues or problems and great pricing compared to some national companies they were all very professional and knowledgeable will be using them for my taxes from now on
Positive · Cost & Value
great company helped me get a 12 year old tax problem resolved with no issues or problems and great pricing compared to some national companies they were all very professional and knowledgeable will be using them for my taxes from now on
Positive · Professionalism & Support
great company helped me get a 12 year old tax problem resolved with no issues or problems and great pricing compared to some national companies they were all very professional and knowledgeable will be using them for my taxes from now on
Positive · Service Quality
I went to KC Tax mediation as soon as I received the IRS notice. I met with Scott and he went to work on my case that day! In no time at all he was able to get a handle on my case and resolve my problems. The best thing about this experience was there was upfront information as well as updates all through the process. I felt very at ease and was confident in their efforts. He did exactly what he said he would. Highly recommended!
FAQs
Quick answers based on verified editorial data
Is Kansas City Tax Mediation, LLC legitimate?
Yes, Kansas City Tax Mediation, LLC is a legitimate tax resolution company operating since 2013 with 11 years of experience. The company maintains a 4.2-star rating on Google Maps based on 9 customer reviews and operates from a physical location in Merriam, Kansas.
What do customers say about Kansas City Tax Mediation, LLC?
Customers express high satisfaction with Kansas City Tax Mediation's services, particularly praising their effectiveness and value. Representative feedback includes "KCTM negotiated an Offer In Compromise," "he solved my problem with the IRS," and "payment setup for far less than one of his competitors." The company achieves 100% positive sentiment in service quality, cost and value, and professionalism categories.
What are the complaints about Kansas City Tax Mediation, LLC?
Customer complaints about Kansas City Tax Mediation are minimal and primarily focused on communication responsiveness. Some clients report difficulty reaching the company, with feedback including "CALLED AND EMAILED - NO RESPONSE." Communication and transparency receives only 33.3% positive sentiment, though this represents a small portion of overall customer feedback.
How does Kansas City Tax Mediation, LLC compare to other tax relief companies?
Kansas City Tax Mediation stands out for competitive pricing, with customers specifically noting "great pricing compared to some national companies" and service delivery "at a fraction of the cost." The company's 4.2-star Google rating and perfect positive sentiment in service quality, cost, and professionalism categories suggest strong performance relative to larger competitors.
How much does Kansas City Tax Mediation, LLC charge for services?
While specific pricing isn't disclosed, Kansas City Tax Mediation receives consistent praise for competitive rates. Customers report "payment setup for far less than one of his competitors" and describe receiving services "at a fraction of the cost" compared to national tax relief companies, indicating below-market pricing for their tax resolution services.
How quickly does Kansas City Tax Mediation, LLC resolve tax issues?
Kansas City Tax Mediation demonstrates efficient processing based on customer feedback, with one client reporting "Within 24 hours I had access to MY money" after resolution. The company achieves 100% positive sentiment for process and timeliness, though this represents a limited sample of customer experiences.
How responsive is Kansas City Tax Mediation, LLC to customer communications?
Communication responsiveness appears to be an area for improvement at Kansas City Tax Mediation. The company receives only 33.3% positive sentiment for communication and transparency, with some customers reporting difficulty reaching the company through calls and emails. However, satisfied clients do mention receiving "updates all through the process."
Can Kansas City Tax Mediation, LLC be trusted to deliver results?
Based on customer feedback, Kansas City Tax Mediation demonstrates reliable service delivery with 100% positive sentiment in trust and reliability. One client specifically noted "He did exactly what he said he would," and customers report successful outcomes including offer in compromise negotiations and timely access to funds.
Platform Breakdown
BBB
No reviews
N/A
Trustpilot
No reviews
N/A
Google
9 reviews
4.20