Positive · Financial Arrangements
Very flexible, fast and care taking service, with focused and competent answers. Katherine is the BEST! Thank you
Rank #44
Kutler Tax Resolution
Kutler Tax Resolution, founded in 2013, operates from Denver, Colorado at 4704 N Harlan St #400. The company specializes in tax debt resolution services and maintains a website at kutlertaxresolution.com.
Trust score
7.67 /10
174+
verified reviews analyzed
Editorial Highlights
Based on 157 customer reviews across multiple platforms, Kutler Tax Resolution receives mixed feedback. The company excels in professionalism and support, with 94.5% positive sentiment across 73 mentions, with customers praising staff who "performed his job in a very professional manner" and "demonstrated their expertise and professionalism." Service quality also performs well at 85.9% positive sentiment across 64 mentions, with satisfied clients noting "my matter was 100% resolved" and becoming "debt free." However, trust and reliability concerns emerge with only 63.3% positive sentiment, as some clients report that "Mr. Kutler withdraw from my case with no notice" and warn that "Kutler will make you believe they can help." Cost and value represents the company's weakest area, with just 25% positive sentiment across 12 mentions.
Strengths
1
Exceptional professionalism with 94.5% positive feedback across 73 customer mentions, consistently praised for respectful treatment and expertise.
2
Strong service quality performance at 85.9% positive sentiment, with many clients achieving successful tax debt resolution and repayment plans.
3
Solid ratings across review platforms, including a 4.91 BBB rating from 53 reviews and 4.1 Google Maps rating from 104 reviews.
Weaknesses
1
Significant cost and value concerns, with only 25% positive sentiment and complaints about unexpected additional fees, including cases where clients report being asked for "an additional 2500$" beyond original agreements.
2
Trust and reliability issues affecting 63.3% of relevant feedback, with some clients experiencing case withdrawals without notice and unmet promises.
3
Mixed communication and transparency results at 67.7% positive sentiment, with some customers reporting unreturned calls and broken promises to follow up.
Positive
Complaint
Click on comment to see details
1. Professionalism & Support
focused and competent answers
care taking service
2. Service Quality
3. Communication & Transparency
Kutler Tax Resolution lied to me about trying to help me resolve my debt
4. Trust & Reliability
5. Process & Timeliness
over one year and paid thousands of dollars to help resolve a tax issue. I worked with multiple people... and absolutely no progress was made
6. Cost & Value
tack on an additional 2500$
tack on an additional 2500$
7. Financial Arrangements
Very flexible
Customer review highlights
Representative verified feedback from customers
Positive · Professionalism & Support
Very flexible, fast and care taking service, with focused and competent answers. Katherine is the BEST! Thank you
Positive · Professionalism & Support
Very flexible, fast and care taking service, with focused and competent answers. Katherine is the BEST! Thank you
Positive · Professionalism & Support
These people are so supportive and professional. They make you feel comfortable abd like you matter. Trent Foster did an excellent job representing me on a very difficult tax matter. I highly recommend!
Positive · Professionalism & Support
These people are so supportive and professional. They make you feel comfortable abd like you matter. Trent Foster did an excellent job representing me on a very difficult tax matter. I highly recommend!
FAQs
Quick answers based on verified editorial data
Is Kutler Tax Resolution legitimate?
Yes, Kutler Tax Resolution is a legitimate tax resolution company that has been operating since 2013. The company maintains a 4.91 BBB rating based on 53 reviews and has a 4.1 rating on Google Maps from 104 customer reviews, totaling 157 verified reviews across platforms.
What do customers say about Kutler Tax Resolution?
Customer feedback is mixed but generally positive. The company excels in professionalism with 94.5% positive sentiment, with customers noting staff "performed his job in a very professional manner" and "demonstrated their expertise and professionalism." Service quality receives 85.9% positive feedback, with clients reporting "my matter was 100% resolved" and becoming "debt free." However, cost concerns are significant, with only 25% positive sentiment regarding pricing and value.
What are the complaints about Kutler Tax Resolution?
The company has 3 BBB complaints, with 1 resolved and 2 answered. Common complaints involve unexpected additional fees, with clients reporting being asked for "an additional 2500$" beyond original agreements, case withdrawals without notice, and services not matching promises. Some customers express concerns about billing practices and difficulty obtaining refunds for services they feel weren't properly delivered.
How does Kutler Tax Resolution compare to other tax relief companies?
Kutler Tax Resolution stands out with a notably high 4.91 BBB rating, which is above average for the tax relief industry. The company's strength in professionalism (94.5% positive) and service quality (85.9% positive) are competitive advantages, though concerns about cost transparency and reliability may put it at a disadvantage compared to companies with clearer fee structures.
How much does Kutler Tax Resolution charge for their services?
Based on customer feedback, pricing is a significant concern with only 25% positive sentiment regarding cost and value. Some clients report paying $7,000 as an "Agreement fee" with additional charges requested later. Customers have complained about unexpected fees, including requests for "an additional 2500$" beyond original agreements. The company appears to use both flat-fee and hourly billing arrangements.
How long does it take Kutler Tax Resolution to resolve tax issues?
Timeline experiences vary significantly among customers, with 62.5% positive sentiment regarding process and timeliness. Some clients report cases being "resolved in months," while others experienced lengthy delays. One complaint mentions being told a two-month resolution timeline that extended to nearly a year with "constantly delaying the process or claiming to run into obstacles."
Does Kutler Tax Resolution provide regular updates to clients?
Communication results are mixed, with 67.7% positive sentiment. Satisfied clients report being "kept me updated every step of the way" and receiving "regular updates." However, negative feedback includes complaints about unreturned calls, with some clients reporting "You promised to call me back, yet I am still waiting for that call" and being kept "without any information for months at a time."
Can Kutler Tax Resolution help with payment plans?
Yes, the company offers payment plan assistance with 70% positive sentiment in this area. Customers report success with the company helping to "get an affordable payment plan" and working out payment arrangements. However, some clients have been dissatisfied when payment plans didn't meet their financial capabilities, with one reporting being required to agree to "nearly $700 a month which I was clear that I could not afford."
Platform Breakdown
BBB
57 reviews
4.91
Trustpilot
No reviews
N/A
Google
111 reviews
4.10