Founded in 2005, Larson Tax Relief operates from Westminster, Colorado, providing tax resolution services to individuals and businesses facing IRS issues. The company has accumulated substantial customer feedback across multiple review platforms, with 678 total reviews spanning BBB, Trustpilot, and Google Maps.
Customer sentiment toward Larson Tax Relief is predominantly positive across most service areas. The company excels in professionalism and support with 96.2% positive feedback from 314 mentions, with customers noting their "calm, caring and professional attitude" and how "they reached out and assured me not to worry." Service quality also receives strong marks at 94.8% positive from 271 mentions, with customers reporting "tax debt was completely removed to $0" and successful case resolutions. However, cost and value concerns emerge as the primary weakness, with only 55% positive sentiment from 60 mentions, including complaints about "wasted $2000 for their service" and unexpected additional fees.
Exceptional professionalism and customer support with 96.2% positive feedback, consistently praised for staff knowledge and caring approach to client concerns.
Strong service quality performance at 94.8% positive sentiment, with numerous customers reporting successful IRS debt resolutions and complete tax liability elimination.
Reliable communication and transparency with 88.7% positive feedback, with customers highlighting "excellent communication on status" throughout their cases.
Efficient process management at 90.7% positive sentiment, providing significant stress relief and moving quickly on client behalf.
Cost and value concerns represent the primary weakness with only 55% positive sentiment, including complaints about unexpected fees and requests for additional payments beyond initial agreements.
Some financial arrangement issues with 66.7% positive feedback, including delayed refunds and unresolved payment plan negotiations in select cases.
Positive
Complaint
Click on comment to see details
very professional and friendly
put my stress and my mind at ease
halt IRS collections
reducing my back taxes by an incredible $37,259.82
kept me fully informed on every update
sometimes I would go weeks without hearing any updates
Made an incredibly stressful experience so much easier
progress was slow
He's a very trustworthy person
They made promises they could not deliver on
wasted over $5,000
fees I agreed to turned out to be somewhat high
requested a partial refund... but I was denied
refusing to honor it, stating that because it is the 18th day
Quick answers based on verified editorial data
44 reviews
397 reviews
250 reviews