Long Island Tax Resolution Services is a tax relief company founded in 2004 that helps individuals and businesses resolve tax issues with the IRS and state tax authorities. Based on their website at longislandtaxresolution.com, the company has been operating in the tax resolution space for over two decades.
Customer feedback for Long Island Tax Resolution Services is overwhelmingly positive, with a 4.8-star rating on Trustpilot based on 45 reviews. The company achieves remarkable customer satisfaction rates across key service areas, with 96.2% positive feedback for professionalism and support, and perfect 100% positive ratings for service quality, timeliness, communication, and financial arrangements. Customers consistently praise the expertise and knowledge, with one reviewer noting "Without Jim's extensive knowledge" and another stating he "really knows his business." The minimal negative feedback includes isolated incidents, with one customer mentioning "This man was so rude," though such complaints represent less than 4% of all feedback about staff interactions.
Service Quality Excellence: The company maintains a perfect 100% positive rating across 20 mentions for service quality, with customers highlighting successful outcomes like "followed through getting the result" and "achieving complete resolution."
Outstanding Timeliness: Process and timeliness receives 100% positive feedback across 10 mentions, with customers noting rapid response times such as "WITHIN DAYS JIM HAD PUT A PLAN INTO EFFECT" and ability to "resolve my issues with the IRS promptly."
Superior Communication: The company achieves 100% positive ratings for communication and transparency across 6 mentions, with customers praising how staff "answered every question" and "made sure that I understood everything."
Strong Professional Reputation: With 96.2% positive feedback across 26 mentions for professionalism and support, customers consistently describe the service as "Professional and knowledgeable."
Limited Areas of Concern: Based on the available data, customer concerns are minimal, with the only notable issue being isolated incidents of perceived rudeness representing less than 4% of professionalism-related feedback.
Small Review Sample: With 45 total reviews, the feedback base is relatively limited compared to larger tax relief companies, though the consistency of positive feedback is notable.
Positive
Complaint
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this man really knows is stuff
with a great deal of compassion
resolving my "Tax Situation"
garnishment was removed and the large balance that IRS was seeking from me was cancelled
very efficiently and quickly
very simple way of uploading everything I don't even have to go there
and very professional voice on the phone
Representative verified feedback from customers
Positive · Professionalism & Support
My experience is always great with Jim , even though I know I'm sometimes annoying he never seems to mind. He also gets them done very efficiently and quickly. He has a very simple way of uploading everything I don't even have to go there. I've been using him for years and this man really knows is stuff. I would highly recommend his services.
Positive · Process & Timeliness
My experience is always great with Jim , even though I know I'm sometimes annoying he never seems to mind. He also gets them done very efficiently and quickly. He has a very simple way of uploading everything I don't even have to go there. I've been using him for years and this man really knows is stuff. I would highly recommend his services.
Positive · Process & Timeliness
My experience is always great with Jim , even though I know I'm sometimes annoying he never seems to mind. He also gets them done very efficiently and quickly. He has a very simple way of uploading everything I don't even have to go there. I've been using him for years and this man really knows is stuff. I would highly recommend his services.
Positive · Professionalism & Support
I was recently widowed and unbeknownst to me, I inherited a voluminous collection of "Unpaid, Intent to Levy" notices from both the IRS and NYS. Upon receiving a recommendation from our long term and trusted accountant, I hesitantly contacted Mr. James Grennen and informed him of my plight. In a very professional manner, he quickly understood my unique needs and concerns and with a great deal of compassion, he formalized an individualized plan required to ease my fears and apprehension. His extensive experience in dealing with the governmental agencies involved was priceless and highly effective. I will be eternally grateful for his assistance and his concern and diligence regarding any obstacle encountered while resolving my "Tax Situation". Without any hesitation, I highly recommend this gentleman for any taxation issues or concerns that you may encounter in your life. Thank you again, Mr. Grennen.
Positive · Service Quality
I was recently widowed and unbeknownst to me, I inherited a voluminous collection of "Unpaid, Intent to Levy" notices from both the IRS and NYS. Upon receiving a recommendation from our long term and trusted accountant, I hesitantly contacted Mr. James Grennen and informed him of my plight. In a very professional manner, he quickly understood my unique needs and concerns and with a great deal of compassion, he formalized an individualized plan required to ease my fears and apprehension. His extensive experience in dealing with the governmental agencies involved was priceless and highly effective. I will be eternally grateful for his assistance and his concern and diligence regarding any obstacle encountered while resolving my "Tax Situation". Without any hesitation, I highly recommend this gentleman for any taxation issues or concerns that you may encounter in your life. Thank you again, Mr. Grennen.
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