Long Island Tax Resolution Services
Long Island Tax Resolution Services is a tax relief company founded in 2004 that helps individuals and businesses resolve tax issues with the IRS and state tax authorities. Based on their website at longislandtaxresolution.com, the company has been operating in the tax resolution space for over two decades.
Editorial Highlights
Customer feedback for Long Island Tax Resolution Services is overwhelmingly positive, with a 4.8-star rating on Trustpilot based on 45 reviews. The company achieves remarkable customer satisfaction rates across key service areas, with 96.2% positive feedback for professionalism and support, and perfect 100% positive ratings for service quality, timeliness, communication, and financial arrangements. Customers consistently praise the expertise and knowledge, with one reviewer noting "Without Jim's extensive knowledge" and another stating he "really knows his business." The minimal negative feedback includes isolated incidents, with one customer mentioning "This man was so rude," though such complaints represent less than 4% of all feedback about staff interactions.
Strengths
Service Quality Excellence: The company maintains a perfect 100% positive rating across 20 mentions for service quality, with customers highlighting successful outcomes like "followed through getting the result" and "achieving complete resolution."
Outstanding Timeliness: Process and timeliness receives 100% positive feedback across 10 mentions, with customers noting rapid response times such as "WITHIN DAYS JIM HAD PUT A PLAN INTO EFFECT" and ability to "resolve my issues with the IRS promptly."
Superior Communication: The company achieves 100% positive ratings for communication and transparency across 6 mentions, with customers praising how staff "answered every question" and "made sure that I understood everything."
Show all strengths
Strong Professional Reputation: With 96.2% positive feedback across 26 mentions for professionalism and support, customers consistently describe the service as "Professional and knowledgeable."
Weaknesses
Limited Areas of Concern: Based on the available data, customer concerns are minimal, with the only notable issue being isolated incidents of perceived rudeness representing less than 4% of professionalism-related feedback.
Small Review Sample: With 45 total reviews, the feedback base is relatively limited compared to larger tax relief companies, though the consistency of positive feedback is notable.
Positive
Complaint
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1. Professionalism & Support
this man really knows is stuff
with a great deal of compassion
2. Service Quality
resolving my "Tax Situation"
garnishment was removed and the large balance that IRS was seeking from me was cancelled
3. Process & Timeliness
very efficiently and quickly
very simple way of uploading everything I don't even have to go there
4. Communication & Transparency
and very professional voice on the phone
continues to communicate all issues
5. Trust & Reliability
they are the only ones I trust
felt I was in good hands
6. Financial Arrangements
set up 2 payment plans
set us up with a federal and state payment plan
7. Cost & Value
saved me 30 to 40 times his fee
FAQs
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Platform Breakdown
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45 reviews
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