Moskowitz LLP is a tax resolution firm founded in 1990 and based in San Francisco, California at 333 Bush St Floor 21. The company specializes in helping clients resolve IRS issues and has been operating for over three decades.
Based on 80 Google Maps reviews, Moskowitz LLP maintains a 4.1-star rating with generally positive customer feedback. The firm excels in service quality, with 95.2% positive sentiment across 21 mentions, and professionalism, scoring 84.1% positive feedback across 44 mentions. Customers frequently praise the firm's expertise, with one client noting "Everything Steve said came to pass and I wound up paying less," while another reported their "issue was resolved with me owing the IRS approximately 3.3K instead of the 82K." However, some clients have experienced communication challenges, with one stating "they never bothered to call me back, even though they promised to." Cost concerns also surface occasionally, with complaints like "$15500 just for exchange for few emails."
Service Quality: The firm demonstrates exceptional results with 95.2% positive feedback across 21 mentions. Clients report significant tax debt reductions, with cases like owing "3.3K instead of the 82K" and discoveries that "IRS actually owed ME several thousand dollars."
Professionalism & Support: With 84.1% positive sentiment across 44 mentions, customers consistently praise the staff as "extremely professional and knowledgeable" and appreciate that they "took my call and gave me their full attention."
Trust & Reliability: The firm maintains strong client relationships with 84.6% positive feedback across 13 mentions. Long-term clients report that "Moskowitz LLP has handled all my accounting ever since" and describe the firm as "a trusted resource for me and my family for over 10 years."
Process & Timeliness: With 80% positive sentiment, clients appreciate how the firm provides "peace of mind, taking away a lot of stress and worry" and "took a great load off my shoulders."
Cost & Value: Only 40% positive sentiment across 10 mentions reveals pricing concerns. Some clients question fees like "$15500 just for exchange for few emails" and report being unable to "explain the reason in which you are consulting with them without paying $10,000."
Communication & Transparency: At 52.9% positive feedback across 17 mentions, this represents the firm's lowest-performing area after costs. Clients report instances where "they never bothered to call me back, even though they promised to."
Financial Arrangements: Though mentioned only once, this category scored 0% positive feedback, with a client reporting being "asked to pay up front, no questions asked, with no contract."
Positive
Complaint
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the customer service is always friendly, professional, and reliable
Hung up on me mid-conversation
processed, approved, and I should receive a check
all issues were resolved
misleading to call it a free consultation
no one on the POA worked there anymore
reliable
they promised to
willing to pay $1500+ before being able to ask any questions
tried to coerce me to hire & pay him $3,750 on my card
makes the entire process feel comfortable
15 months later, I have no idea were we stand on the final credit
asked to pay up front, no questions asked, with no contract
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80 reviews