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N Nationwide Tax Consultants

Nationwide Tax Consultants is a tax relief company founded in 2020 and located at 16027 Ventura Blvd UNIT 310, Encino, CA 91436. Despite being relatively new to the industry, the company has accumulated 356 reviews across multiple platforms including Better Business Bureau, Trustpilot, and Google Maps.

Trust score
6.18 /10
220+
verified reviews analyzed

Editorial Highlights

Customer feedback reveals mixed sentiment across different service areas, with particularly strong performance in professionalism and service quality. The company maintains a 4.19 BBB rating from 202 reviews, 3.5 stars on Trustpilot from 150 reviews, and a perfect 5.0 rating on Google Maps from 4 reviews. Customers frequently praise the staff, with one reviewer noting they are "professional, knowledgeable, and attentive" and another stating the team is "very kind, knowledgeable, and extremely helpful." However, communication issues surface in some feedback, with one customer reporting they "left several messages and sent a couple of emails, with no reply." Trust concerns also emerge, with some customers expressing skepticism, though others counter that "I was always thinking it's all just a big scam but that's not true."

Strengths

1

Exceptional professionalism with 94.1% positive sentiment across 85 mentions, with customers consistently praising the "knowledgeable and dedicated team."

2

Strong service quality performance at 87.7% positive sentiment from 57 mentions, with notable successes including customers who "got my debt reduced to $zero dollars."

3

Efficient process management with 84.8% positive sentiment across 33 mentions, making "the tax process easy and stress-free" for many clients.

Show all strengths
4

High-quality customer support that customers describe as helpful and knowledgeable, contributing to the company's strong professional reputation.

Weaknesses

1

Cost and value concerns with only 30% positive sentiment from 20 mentions, including complaints about unexpected charges and pricing transparency.

2

Trust and reliability issues at 42.9% positive sentiment across 42 mentions, with some customers reporting unresolved cases and concerns about service delivery.

3

Communication challenges with 59.3% positive sentiment from 81 mentions, including instances of unresponsive staff and unclear service limitations.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

93% Positive

never made me feel judged or overwhelmed

professional, responsive, and actually helpful

2. Communication & Transparency

54% Positive

no communication

Only take a few months. Took almost 2 years

3. Service Quality

87% Positive

helping me get on a solid resolution with the *** and state

misrepresentation of services

4. Trust & Reliability

41% Positive

nothing they promised

failure to communicate

5. Process & Timeliness

82% Positive

I finally was able to sleep at night

took almost 2 years

6. Cost & Value

26% Positive

loss of my 4000 dollars plus almost 2 more years of interest

paid this company $3,750

7. Financial Arrangements

27% Positive

I demand a full refund

refund is being held hostage

FAQs

Quick answers based on verified editorial data

Is Nationwide Tax Consultants legitimate?
Yes, Nationwide Tax Consultants is a legitimate tax relief company founded in 2020 with 356 verified customer reviews. The company maintains a 4.19/5 BBB rating from 202 reviews, 3.5/5 stars on Trustpilot from 150 reviews, and a 5.0/5 rating on Google Maps from 4 reviews. While relatively new compared to established competitors, their multi-platform presence and customer feedback base indicate genuine business operations.
What do customers say about Nationwide Tax Consultants?
Customer sentiment varies significantly by service area. The company excels in professionalism (94.1% positive) and service quality (87.7% positive), with customers praising their "knowledgeable and dedicated team" and reporting successful debt reductions to "$zero dollars." However, trust and reliability concerns affect 42.9% positive sentiment, with some customers experiencing unresolved cases. Communication issues also emerge, with complaints about unresponsive staff despite some noting "the team kept me updated the entire way."
What are the complaints about Nationwide Tax Consultants?
Nationwide Tax Consultants has 57 BBB complaints with only 19 resolved (33.3% resolution rate). Common complaints include failure to deliver promised tax resolution services, communication breakdowns, unexpected charges, and professional negligence. Recent complaints detail cases where customers paid for services but received no meaningful assistance, experienced garnishments despite assurances, and encountered difficulties obtaining refunds for unperformed work.
How does Nationwide Tax Consultants compare to other tax relief companies?
With a 4.19 BBB rating from 202 reviews, Nationwide Tax Consultants performs moderately well compared to industry standards, though their 33.3% complaint resolution rate is concerning. Their strength lies in professional service delivery (94.1% positive sentiment) and technical competency, but they lag in cost transparency (30% positive) and trust metrics (42.9% positive) compared to top-tier competitors who typically maintain higher resolution rates and better communication scores.
How much does Nationwide Tax Consultants charge for their services?
Cost and value represent a significant concern area with only 30% positive sentiment from customer feedback. Complaints include unexpected additional charges and lack of pricing transparency, with some customers reporting bills exceeding $1,500 for basic services. While some customers found the "price was right for what I needed," others faced surprise fees and difficulties obtaining refunds, suggesting inconsistent pricing practices that potential clients should clarify upfront.
How long does Nationwide Tax Consultants take to resolve tax issues?
Process and timeliness receive 84.8% positive sentiment across 33 customer mentions, with many reporting efficient service that "made the tax process easy and stress-free." However, some customers experienced significant delays, including cases waiting "3 months for taxes" and others reporting "over 6 months that the [company] has failed" to resolve issues. Timeline expectations should be clearly established during initial consultations.
Does Nationwide Tax Consultants have communication problems?
Communication challenges affect 59.3% positive sentiment from 81 customer mentions. While some customers praise "knowledgeable and responsive service" and being "kept updated the entire way," others report significant communication breakdowns including "left several messages and sent a couple of emails, with no reply." The inconsistent communication experience suggests clients may need to proactively follow up on their cases.
What payment plans does Nationwide Tax Consultants offer?
Financial arrangements data shows mixed results with 33.3% positive sentiment from 12 mentions. Successful cases include customers who secured "$100 per month payment plan" and were "able to make much smaller payments over a planned interval." However, some customers reported unexpected fees and were "never told there was NO refund even though minimal work was done," indicating the need for clear written agreements regarding payment terms and refund policies.

Platform Breakdown

BBB
BBB

213 reviews

4.11
BBB
Trustpilot

153 reviews

3.30
BBB
Google

4 reviews

5.00