TaxHelpExperts.com
Rank #139

N Nationwide Tax Consultants

Nationwide Tax Consultants is a tax relief company founded in 2020 and located at 16027 Ventura Blvd UNIT 310, Encino, CA 91436. Despite being relatively new to the industry, the company has accumulated 356 reviews across multiple platforms including Better Business Bureau, Trustpilot, and Google Maps.

Trust score
6.08 /10
224+
verified reviews analyzed

Editorial Highlights

Customer feedback reveals mixed sentiment across different service areas, with particularly strong performance in professionalism and service quality. The company maintains a 4.19 BBB rating from 202 reviews, 3.5 stars on Trustpilot from 150 reviews, and a perfect 5.0 rating on Google Maps from 4 reviews. Customers frequently praise the staff, with one reviewer noting they are "professional, knowledgeable, and attentive" and another stating the team is "very kind, knowledgeable, and extremely helpful." However, communication issues surface in some feedback, with one customer reporting they "left several messages and sent a couple of emails, with no reply." Trust concerns also emerge, with some customers expressing skepticism, though others counter that "I was always thinking it's all just a big scam but that's not true."

Strengths

1

Exceptional professionalism with 94.1% positive sentiment across 85 mentions, with customers consistently praising the "knowledgeable and dedicated team."

2

Strong service quality performance at 87.7% positive sentiment from 57 mentions, with notable successes including customers who "got my debt reduced to $zero dollars."

3

Efficient process management with 84.8% positive sentiment across 33 mentions, making "the tax process easy and stress-free" for many clients.

Show all strengths
4

High-quality customer support that customers describe as helpful and knowledgeable, contributing to the company's strong professional reputation.

Weaknesses

1

Cost and value concerns with only 30% positive sentiment from 20 mentions, including complaints about unexpected charges and pricing transparency.

2

Trust and reliability issues at 42.9% positive sentiment across 42 mentions, with some customers reporting unresolved cases and concerns about service delivery.

3

Communication challenges with 59.3% positive sentiment from 81 mentions, including instances of unresponsive staff and unclear service limitations.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

90% Positive

the team comforted me and reassured me

I was treated with an attitude

2. Communication & Transparency

51% Positive

I asked for help. I was ignored every time. I had to chase people down to no avail

3. Service Quality

82% Positive

end result gave me peace of mind

They did nothing

4. Trust & Reliability

38% Positive

This company is a scam

5. Process & Timeliness

82% Positive

6. Cost & Value

24% Positive

7. Financial Arrangements

22% Positive

They refuse to refund me

Customer review highlights

Representative verified feedback from customers

Positive · Service Quality

In the beginning, I was scared and reluctant because I knew I finally had to face my tax issues and get them resolved. I tried handling everything on my own, but eventually realized I needed professional help.From the very start, the team comforted me and reassured me that there was hope and that I could eventually have financial freedom from the ***. I truly wanted this burden behind me, and they walked me through the entire process step by step.I will admit the process was long, but the end result gave me peace of mind with the *** that I had not felt in years. They were able to help me qualify for hardship assistance, and throughout the entire journey they fought for me and never gave up.If you are overwhelmed with anxiety and stress from dealing with the ***, I highly recommend calling this company. They will advocate for you and help guide you through the process.Thank you to the entire team for your support, patience, and dedication! Glam-Ma :)

Positive · Professionalism & Support

In the beginning, I was scared and reluctant because I knew I finally had to face my tax issues and get them resolved. I tried handling everything on my own, but eventually realized I needed professional help.From the very start, the team comforted me and reassured me that there was hope and that I could eventually have financial freedom from the ***. I truly wanted this burden behind me, and they walked me through the entire process step by step.I will admit the process was long, but the end result gave me peace of mind with the *** that I had not felt in years. They were able to help me qualify for hardship assistance, and throughout the entire journey they fought for me and never gave up.If you are overwhelmed with anxiety and stress from dealing with the ***, I highly recommend calling this company. They will advocate for you and help guide you through the process.Thank you to the entire team for your support, patience, and dedication! Glam-Ma :)

Positive · Professionalism & Support

In the beginning, I was scared and reluctant because I knew I finally had to face my tax issues and get them resolved. I tried handling everything on my own, but eventually realized I needed professional help.From the very start, the team comforted me and reassured me that there was hope and that I could eventually have financial freedom from the ***. I truly wanted this burden behind me, and they walked me through the entire process step by step.I will admit the process was long, but the end result gave me peace of mind with the *** that I had not felt in years. They were able to help me qualify for hardship assistance, and throughout the entire journey they fought for me and never gave up.If you are overwhelmed with anxiety and stress from dealing with the ***, I highly recommend calling this company. They will advocate for you and help guide you through the process.Thank you to the entire team for your support, patience, and dedication! Glam-Ma :)

Positive · Service Quality

Owning a business has taught me a lot, but working with ***** taught me even more. There was a point where I genuinely thought bankruptcy might be my only option, and they helped me turn things around completely. From bookkeeping and tax returns to helping me get on a solid resolution with the *** and state, theyve been there every step of the way.What I appreciate most is that they never made me feel judged or overwhelmed during a stressful time. Theyve been professional, responsive, and actually helpful throughout the entire process. I truly have no complaints, and theyve earned a long-term customer in me. Grateful for everything theyve done for my business.

Positive · Professionalism & Support

Owning a business has taught me a lot, but working with ***** taught me even more. There was a point where I genuinely thought bankruptcy might be my only option, and they helped me turn things around completely. From bookkeeping and tax returns to helping me get on a solid resolution with the *** and state, theyve been there every step of the way.What I appreciate most is that they never made me feel judged or overwhelmed during a stressful time. Theyve been professional, responsive, and actually helpful throughout the entire process. I truly have no complaints, and theyve earned a long-term customer in me. Grateful for everything theyve done for my business.

FAQs

Quick answers based on verified editorial data

Is Nationwide Tax Consultants legitimate?
Yes, Nationwide Tax Consultants is a legitimate tax relief company founded in 2020 with 356 verified customer reviews. The company maintains a 4.19/5 BBB rating from 202 reviews, 3.5/5 stars on Trustpilot from 150 reviews, and a 5.0/5 rating on Google Maps from 4 reviews. While relatively new compared to established competitors, their multi-platform presence and customer feedback base indicate genuine business operations.
What do customers say about Nationwide Tax Consultants?
Customer sentiment varies significantly by service area. The company excels in professionalism (94.1% positive) and service quality (87.7% positive), with customers praising their "knowledgeable and dedicated team" and reporting successful debt reductions to "$zero dollars." However, trust and reliability concerns affect 42.9% positive sentiment, with some customers experiencing unresolved cases. Communication issues also emerge, with complaints about unresponsive staff despite some noting "the team kept me updated the entire way."
What are the complaints about Nationwide Tax Consultants?
Nationwide Tax Consultants has 57 BBB complaints with only 19 resolved (33.3% resolution rate). Common complaints include failure to deliver promised tax resolution services, communication breakdowns, unexpected charges, and professional negligence. Recent complaints detail cases where customers paid for services but received no meaningful assistance, experienced garnishments despite assurances, and encountered difficulties obtaining refunds for unperformed work.
How does Nationwide Tax Consultants compare to other tax relief companies?
With a 4.19 BBB rating from 202 reviews, Nationwide Tax Consultants performs moderately well compared to industry standards, though their 33.3% complaint resolution rate is concerning. Their strength lies in professional service delivery (94.1% positive sentiment) and technical competency, but they lag in cost transparency (30% positive) and trust metrics (42.9% positive) compared to top-tier competitors who typically maintain higher resolution rates and better communication scores.
How much does Nationwide Tax Consultants charge for their services?
Cost and value represent a significant concern area with only 30% positive sentiment from customer feedback. Complaints include unexpected additional charges and lack of pricing transparency, with some customers reporting bills exceeding $1,500 for basic services. While some customers found the "price was right for what I needed," others faced surprise fees and difficulties obtaining refunds, suggesting inconsistent pricing practices that potential clients should clarify upfront.
How long does Nationwide Tax Consultants take to resolve tax issues?
Process and timeliness receive 84.8% positive sentiment across 33 customer mentions, with many reporting efficient service that "made the tax process easy and stress-free." However, some customers experienced significant delays, including cases waiting "3 months for taxes" and others reporting "over 6 months that the [company] has failed" to resolve issues. Timeline expectations should be clearly established during initial consultations.
Does Nationwide Tax Consultants have communication problems?
Communication challenges affect 59.3% positive sentiment from 81 customer mentions. While some customers praise "knowledgeable and responsive service" and being "kept updated the entire way," others report significant communication breakdowns including "left several messages and sent a couple of emails, with no reply." The inconsistent communication experience suggests clients may need to proactively follow up on their cases.
What payment plans does Nationwide Tax Consultants offer?
Financial arrangements data shows mixed results with 33.3% positive sentiment from 12 mentions. Successful cases include customers who secured "$100 per month payment plan" and were "able to make much smaller payments over a planned interval." However, some customers reported unexpected fees and were "never told there was NO refund even though minimal work was done," indicating the need for clear written agreements regarding payment terms and refund policies.

Platform Breakdown

BBB
BBB

212 reviews

4.02
BBB
Trustpilot

No reviews

2.90
BBB
Google

4 reviews

5.00