Positive · Professionalism & Support
OUTSTANDING CPA SERVICE, KNOWLEDGEABLE,RESPONSIVE,AND HELPED ME SAVE ON TAXES.HIGHLY RECOMMEND
Rank #91
Newman Tax & Resolution, Inc
Newman Tax & Resolution, Inc has been providing tax resolution services since 1993, operating from their office at 32605 Temecula Pkwy #312, Temecula, CA 92592. The company's website is newmantax.com, and they specialize in helping clients resolve complex tax issues with the IRS.
Trust score
6.62 /10
42+
verified reviews analyzed
Editorial Highlights
Based on 39 Google Maps reviews, Newman Tax & Resolution maintains a perfect 5.0-star rating, reflecting predominantly positive customer sentiment. The company excels in professionalism and support, with 95% positive feedback in this category and customers praising staff with comments like "Harold and his staff are absolutely the best" and "very thorough, & knows what he's doing." Communication receives 75% positive feedback, with clients noting the team "takes the time to explain things thoroughly" and "answered all my questions in a manner even I can understand." However, some negative experiences exist, including complaints about "the owner being extremely rude" and instances where clients felt they "never really got any quality tax advice."
Strengths
1
Exceptional professionalism and support with 95% positive feedback across 20 mentions, with customers consistently praising Harold and his staff's expertise and thoroughness.
2
Strong service quality performance at 83.3% positive sentiment, with clients reporting successful IRS issue resolution, including cases where the team "straightened it out in 20 minutes with the IRS."
3
Reliable trust and dependability with 80% positive feedback, as customers express confidence that "Harold will always do a great job" and find the service "nothing short of priceless."
Show all strengths
4
Reasonable pricing structure, with cost and value receiving 66.7% positive sentiment and clients describing services as "reasonably priced" and "Accurate, fair, prompt and reasonable."
Weaknesses
1
Financial arrangement concerns, with 0% positive feedback in this limited category, including instances where clients "asked for a refund" due to dissatisfaction.
2
Communication breakdowns in some cases, with 25% of communication feedback being negative, including reports of unresponsiveness where "Multiple emails and phone calls have been made" without adequate response.
3
Occasional customer service issues, with isolated but severe complaints about staff rudeness and situations where clients felt the service didn't justify the cost, with one noting they "paid $500 to these guys for something I could have done myself."
Positive
Complaint
Click on comment to see details
1. Professionalism & Support
KNOWLEDGEABLE,RESPONSIVE
they are knowledgeable
2. Communication & Transparency
quick turn around response about questions & issues
Multiple emails and phone calls have been made
3. Service Quality
4. Trust & Reliability
5. Cost & Value
paid $500 to these guys for something I could have done myself
6. Process & Timeliness
when it didn’t match we never got the refund
7. Financial Arrangements
Customer review highlights
Representative verified feedback from customers
Positive · Process & Timeliness
The team at Newman Tax & Resolution Inc. provides great service! They are knowledgeable, promptly respond to emails and I highly recommend them for all your tax needs.
Positive · Professionalism & Support
The team at Newman Tax & Resolution Inc. provides great service! They are knowledgeable, promptly respond to emails and I highly recommend them for all your tax needs.
Positive · Professionalism & Support
We are a new client for only 2 years. The agents are very thorough, knowledgeable, thorough, and professional. The support staff is also very kind and friendly with a quick turn around response about questions & issues.
Positive · Communication & Transparency
We are a new client for only 2 years. The agents are very thorough, knowledgeable, thorough, and professional. The support staff is also very kind and friendly with a quick turn around response about questions & issues.
FAQs
Quick answers based on verified editorial data
Is Newman Tax & Resolution, Inc legitimate?
Yes, Newman Tax & Resolution, Inc is a legitimate tax resolution company that has been in business since 1993. The company maintains a perfect 5.0-star rating on Google Maps based on 39 customer reviews, demonstrating over 30 years of operational history and generally positive customer experiences.
What do customers say about Newman Tax & Resolution, Inc?
Customer feedback is predominantly positive, with the company receiving a 5.0-star Google rating. Clients frequently praise the professionalism, with comments like "Harold and his staff are absolutely the best" and "very thorough, & knows what he's doing." However, some customers have reported negative experiences, including complaints about staff rudeness and communication issues.
What are the complaints about Newman Tax & Resolution, Inc?
While the company maintains high overall ratings, complaints center around communication breakdowns, with some clients reporting unresponsiveness to "multiple emails and phone calls." Other concerns include isolated instances of rude customer service and disputes over service value, with one client stating they "paid $500 for something I could have done myself."
How does Newman Tax & Resolution, Inc compare to other tax relief companies?
Newman Tax & Resolution stands out with a perfect 5.0 Google rating and over 30 years of experience since 1993. The company's 95% positive feedback rate for professionalism and support, along with successful IRS resolution cases, positions it competitively among tax relief providers, though the limited review volume of 39 reviews provides a smaller data sample than some larger competitors.
How much does Newman Tax & Resolution, Inc charge for services?
Based on customer feedback, Newman Tax & Resolution is described as "reasonably priced" and "fair" by satisfied clients. However, some customers have expressed dissatisfaction with costs, with one reporting a $500 fee for services they felt they could have handled independently. The company's cost and value category receives 66.7% positive feedback.
How quickly does Newman Tax & Resolution, Inc resolve tax issues?
The company has demonstrated ability to resolve tax issues efficiently, with one client reporting they "straightened it out in 20 minutes with the IRS." However, process and timeliness feedback is mixed at 50% positive, with some clients experiencing delays in refund processing and communication response times.
Does Newman Tax & Resolution, Inc provide clear communication and explanations?
Communication receives 75% positive feedback, with many clients appreciating that the team "takes the time to explain things thoroughly" and "answered all my questions in a manner even I can understand." However, 25% of communication feedback is negative, with some clients reporting unresponsiveness and feeling that staff "didn't listen" to their concerns.
Can I trust Newman Tax & Resolution, Inc with my tax problems?
The company receives 80% positive feedback for trust and reliability, with clients stating they "trust the work that has been done" and that "Harold will always do a great job." However, some customers report never receiving "quality tax advice," indicating mixed experiences in this area despite the generally positive trust ratings.
Platform Breakdown
BBB
No reviews
N/A
Trustpilot
No reviews
N/A
Google
40 reviews
5.00