Newman Tax & Resolution, Inc has been providing tax resolution services since 1993, operating from their office at 32605 Temecula Pkwy #312, Temecula, CA 92592. The company's website is newmantax.com, and they specialize in helping clients resolve complex tax issues with the IRS.
Based on 39 Google Maps reviews, Newman Tax & Resolution maintains a perfect 5.0-star rating, reflecting predominantly positive customer sentiment. The company excels in professionalism and support, with 95% positive feedback in this category and customers praising staff with comments like "Harold and his staff are absolutely the best" and "very thorough, & knows what he's doing." Communication receives 75% positive feedback, with clients noting the team "takes the time to explain things thoroughly" and "answered all my questions in a manner even I can understand." However, some negative experiences exist, including complaints about "the owner being extremely rude" and instances where clients felt they "never really got any quality tax advice."
Exceptional professionalism and support with 95% positive feedback across 20 mentions, with customers consistently praising Harold and his staff's expertise and thoroughness.
Strong service quality performance at 83.3% positive sentiment, with clients reporting successful IRS issue resolution, including cases where the team "straightened it out in 20 minutes with the IRS."
Reliable trust and dependability with 80% positive feedback, as customers express confidence that "Harold will always do a great job" and find the service "nothing short of priceless."
Reasonable pricing structure, with cost and value receiving 66.7% positive sentiment and clients describing services as "reasonably priced" and "Accurate, fair, prompt and reasonable."
Financial arrangement concerns, with 0% positive feedback in this limited category, including instances where clients "asked for a refund" due to dissatisfaction.
Communication breakdowns in some cases, with 25% of communication feedback being negative, including reports of unresponsiveness where "Multiple emails and phone calls have been made" without adequate response.
Occasional customer service issues, with isolated but severe complaints about staff rudeness and situations where clients felt the service didn't justify the cost, with one noting they "paid $500 to these guys for something I could have done myself."
Positive
Complaint
Click on comment to see details
KNOWLEDGEABLE,RESPONSIVE
they are knowledgeable
excellent communication, keeping me informed
Multiple emails and phone calls have been made
helped resolve a mistake the IRS made
told me that I owe $25 K more
I highly recommend their services
never really got any quality tax advice
paid $500 to these guys for something I could have done myself
when it didn’t match we never got the refund
asked for a refund
Quick answers based on verified editorial data
No reviews
No reviews
39 reviews