TaxHelpExperts.com
Rank #81

OIC Tax Services logoOIC Tax Services

OIC Tax Services, founded in 2014, operates from North Highlands, California, providing tax resolution and IRS problem-solving services. The company has built a solid customer base over its decade in business, with their website at oictaxservices.com serving as the primary portal for client engagement.

Visit website
Trust score
6.78 /10
61+
verified reviews analyzed

Editorial Highlights

Based on analysis of 58 customer reviews, OIC Tax Services demonstrates exceptional performance across key service areas. The company achieves perfect 100% positive ratings in Professionalism & Support, Communication & Transparency, and Financial Arrangements categories. Service Quality receives high marks at 96% positive sentiment from 25 customer mentions. Customers consistently praise the company's effectiveness, with one client noting "you guys made it happen that I would owe nothing, lien was lifted" and another stating "they saved the quality of my life and put me back on track." The company's communication approach particularly stands out, with clients appreciating that "Never one time that I called him did he not answer."

Strengths

1

Exceptional communication and customer support with 100% positive feedback from 18 mentions, with customers highlighting "great communication and customer service" and consistent responsiveness.

2

Outstanding transparency throughout the tax resolution process, achieving 100% positive sentiment from 13 mentions as clients report being "walked through every stage of our case."

3

Strong service delivery with 96% positive feedback from 25 mentions, successfully resolving complex IRS issues where clients report outcomes like "every last penny went away."

Show all strengths
4

Reliable professional relationships with 85.7% positive sentiment, where customers express long-term confidence stating "OIC have never let me down."

Weaknesses

1

Cost and billing practices show some concern with 88.9% positive sentiment, with isolated complaints about "advance payment in full, then followed by additional billing."

2

Process timing occasionally falls short of expectations at 83.3% positive feedback, with some clients noting delays where cases "Took 5 weeks."

3

A small number of trust-related concerns emerge from the 85.7% positive rating in reliability, with rare instances of "lots of empty promises" reported.

Positive

Complaint

Click on comment to see details

1. Service Quality

96% Positive

reverse all action on my account

2. Professionalism & Support

100% Positive

so kind and supportive

Truly an expert, dedicated, patient

3. Communication & Transparency

100% Positive

extremely responsive, communicative

proactive both with me and the respective government agencies

4. Cost & Value

90% Positive

reasonable rates

advance payment in full, then followed by additional billing

5. Trust & Reliability

86% Positive

lots of empty promises

6. Process & Timeliness

83% Positive

Took 5 weeks

7. Financial Arrangements

100% Positive

Customer review highlights

Representative verified feedback from customers

Positive · Service Quality

After calling a few other companies that didn't answer, OIC actually answered my call and Robert immediately jumped into action . I have nicknamed Robert the magic man. I was unable to reach the FTB despite countless attempts. He was able to immediately contact them and reverse all action on my account. He is extremely responsive, communicative, and proactive both with me and the respective governmentagencies. He also brought my years long issues current and has been so kind and supportive through it all. Truly an expert, dedicated, patient, kind, and reasonable rates. He is a lifesaver and I will forever be grateful for all he has and continues to do....magic!

Positive · Communication & Transparency

After calling a few other companies that didn't answer, OIC actually answered my call and Robert immediately jumped into action . I have nicknamed Robert the magic man. I was unable to reach the FTB despite countless attempts. He was able to immediately contact them and reverse all action on my account. He is extremely responsive, communicative, and proactive both with me and the respective governmentagencies. He also brought my years long issues current and has been so kind and supportive through it all. Truly an expert, dedicated, patient, kind, and reasonable rates. He is a lifesaver and I will forever be grateful for all he has and continues to do....magic!

Positive · Communication & Transparency

After calling a few other companies that didn't answer, OIC actually answered my call and Robert immediately jumped into action . I have nicknamed Robert the magic man. I was unable to reach the FTB despite countless attempts. He was able to immediately contact them and reverse all action on my account. He is extremely responsive, communicative, and proactive both with me and the respective governmentagencies. He also brought my years long issues current and has been so kind and supportive through it all. Truly an expert, dedicated, patient, kind, and reasonable rates. He is a lifesaver and I will forever be grateful for all he has and continues to do....magic!

Positive · Professionalism & Support

After calling a few other companies that didn't answer, OIC actually answered my call and Robert immediately jumped into action . I have nicknamed Robert the magic man. I was unable to reach the FTB despite countless attempts. He was able to immediately contact them and reverse all action on my account. He is extremely responsive, communicative, and proactive both with me and the respective governmentagencies. He also brought my years long issues current and has been so kind and supportive through it all. Truly an expert, dedicated, patient, kind, and reasonable rates. He is a lifesaver and I will forever be grateful for all he has and continues to do....magic!

Positive · Professionalism & Support

After calling a few other companies that didn't answer, OIC actually answered my call and Robert immediately jumped into action . I have nicknamed Robert the magic man. I was unable to reach the FTB despite countless attempts. He was able to immediately contact them and reverse all action on my account. He is extremely responsive, communicative, and proactive both with me and the respective governmentagencies. He also brought my years long issues current and has been so kind and supportive through it all. Truly an expert, dedicated, patient, kind, and reasonable rates. He is a lifesaver and I will forever be grateful for all he has and continues to do....magic!

FAQs

Quick answers based on verified editorial data

Is OIC Tax Services legitimate?
Yes, OIC Tax Services is a legitimate tax resolution company founded in 2014 with a strong track record. The company holds a 5.0 BBB rating based on 1 review and maintains a 4.6 Google rating from 57 customer reviews, demonstrating over a decade of consistent service delivery.
What do customers say about OIC Tax Services?
Customer feedback is overwhelmingly positive across 58 reviews, with perfect 100% satisfaction in communication and professionalism categories. Customers frequently praise outcomes like "you guys made it happen that I would owe nothing, lien was lifted" and highlight the company's responsiveness: "Never one time that I called him did he not answer." Service quality receives 96% positive feedback with clients noting "they saved the quality of my life and put me back on track."
What are the complaints about OIC Tax Services?
Complaints about OIC Tax Services are minimal, appearing in less than 15% of customer feedback. The few concerns relate to billing practices, with isolated reports of "advance payment in full, then followed by additional billing," and occasional timing issues where some cases took longer than expected. Overall, serious complaints represent a very small fraction of customer experiences.
How does OIC Tax Services compare to other tax relief companies?
OIC Tax Services stands out with exceptional communication scores (100% positive) and strong service quality ratings (96% positive), which exceed industry averages. Their perfect scores in transparency and customer support, combined with a 4.6 Google rating from 57 reviews, positions them favorably against competitors who often struggle with communication and follow-through issues.
How much does OIC Tax Services charge for their services?
While specific pricing isn't detailed in customer reviews, 88.9% of clients express satisfaction with cost and value, with customers noting "they are extremely fair priced" and "great price for great work." However, some clients report billing structure concerns, so it's important to clarify all fees and payment arrangements before starting services.
How long does the tax resolution process take with OIC Tax Services?
Process timing varies by case complexity, with 83.3% of customers satisfied with timeliness. Some clients report quick resolutions, noting the company "was fast" and could "accomplish everything I asked from him in a very short period of time." However, some cases have taken longer, with one client reporting their case "took 5 weeks," so timeline expectations should be discussed upfront.
Does OIC Tax Services provide good communication throughout the process?
Communication is one of OIC Tax Services' strongest areas, receiving 100% positive feedback from customers. Clients consistently praise their "great communication and customer service" and accessibility, with one noting "Never one time that I called him did he not answer." The company excels at keeping clients informed, with customers reporting being "walked through every stage of our case."
Can OIC Tax Services help with IRS payment plans and settlements?
Yes, based on customer feedback, OIC Tax Services successfully handles various IRS financial arrangements with 100% positive sentiment in this category. Customers report positive outcomes including receiving refunds and having liens lifted, with one client stating "you guys made it happen that I would owe nothing, lien was lifted" and others noting "I ended up not owing a thing."

Platform Breakdown

BBB
BBB

1 reviews

5.00
BBB
Trustpilot

No reviews

N/A
BBB
Google

59 reviews

4.60