Positive · Professionalism & Support
OMG Tax is a great company, with staff that really cares. I am so grateful that I chose to give them a shot. Tax relief is possible!
Rank #190
OMG Tax
OMG Tax is a tax relief company founded in 2012 and based in Simi Valley, California. The company operates from 25 W Easy St #301, Simi Valley, CA 93065 and maintains a web presence at omgtax.com.
Trust score
5.50 /10
4+
verified reviews analyzed
Editorial Highlights
Customer feedback for OMG Tax reveals significant dissatisfaction, with the company earning a 2.3-star rating on Google Maps based on 3 reviews. The most concerning area is Communication & Transparency, where 0% of mentions were positive, with customers reporting persistent contact issues. In the Professionalism & Support category, only 50% of the 2 mentions were positive. While one customer noted "staff that really cares," negative experiences dominated, with complaints that "They were very rude, pushy and demeaning" and "wouldn't stop calling me and texting me."
Strengths
1
Some customers recognize caring staff members, with 50% positive feedback in the Professionalism & Support category indicating that certain team members do provide supportive service.
Weaknesses
1
Communication practices are a major concern, with 0% positive feedback in this category and customers reporting unwanted persistent contact through calls and texts.
2
Staff professionalism issues are evident, with customers describing interactions as "rude, pushy and demeaning," indicating significant problems with customer service approach.
3
Overall customer satisfaction is low, reflected in the 2.3-star Google Maps rating, suggesting systemic service delivery problems.
Positive
Complaint
Click on comment to see details
1. Professionalism & Support
They were very rude, pushy and demeaning
2. Communication & Transparency
wouldn't stop calling me and texting me
Customer review highlights
Representative verified feedback from customers
Complaint · Communication & Transparency
DO NOT CALL THIS COMPANY FOR ANYTHING!!! These people are horrible!! They wouldn't stop calling me and texting me even after I told them I had hired another company and told them to stop!! They still continued to call and tell me that the company I hired was less than able to get the job done and that it was impossible for them to even do the job for less money than they were charging. They were very rude, pushy and demeaning!!I should have read the Yahoo reviews before I called them.
Complaint · Professionalism & Support
DO NOT CALL THIS COMPANY FOR ANYTHING!!! These people are horrible!! They wouldn't stop calling me and texting me even after I told them I had hired another company and told them to stop!! They still continued to call and tell me that the company I hired was less than able to get the job done and that it was impossible for them to even do the job for less money than they were charging. They were very rude, pushy and demeaning!!I should have read the Yahoo reviews before I called them.
FAQs
Quick answers based on verified editorial data
Is OMG Tax legitimate?
OMG Tax is a legitimate tax relief company that has been in business since 2012. However, the company has a concerning 2.3-star rating on Google Maps based on 3 customer reviews, which raises questions about service quality despite its established presence in the industry.
What do customers say about OMG Tax?
Customer feedback for OMG Tax is predominantly negative, with significant concerns about staff behavior and communication practices. While one customer appreciated "staff that really cares," the majority reported problems, describing staff as "very rude, pushy and demeaning" and complaining about persistent unwanted contact.
What are the complaints about OMG Tax?
Based on available review data, customers primarily complain about unprofessional staff behavior and aggressive communication practices. Specific issues include staff being "rude, pushy and demeaning" and the company "wouldn't stop calling me and texting me," indicating problems with both service delivery and contact management.
How does OMG Tax compare to other tax relief companies?
OMG Tax's 2.3-star Google Maps rating places it below industry standards for customer satisfaction. With only 3 total reviews and significant negative feedback about communication and professionalism, the company appears to lag behind better-rated competitors in key service areas.
Does OMG Tax have communication problems?
Yes, communication is a significant problem area for OMG Tax, with 0% positive feedback in the Communication & Transparency category. Customers specifically report issues with persistent unwanted contact, including excessive calling and texting, which suggests poor communication boundary management.
Are OMG Tax's staff members professional?
Staff professionalism at OMG Tax appears inconsistent based on customer feedback. While 50% of mentions in the Professionalism & Support category were positive, with some customers noting "staff that really cares," others reported significant problems, describing staff as "very rude, pushy and demeaning."
Should I trust OMG Tax with my tax problems?
Given OMG Tax's 2.3-star rating and consistent customer complaints about communication practices and staff behavior, potential clients should carefully consider alternatives. The limited positive feedback and documented service issues suggest exploring other tax relief companies with stronger customer satisfaction records.
How many customer reviews does OMG Tax have?
OMG Tax has a very limited review profile with only 3 customer reviews on Google Maps. This small sample size makes it difficult to assess consistent service patterns, though the available feedback does show concerning trends in customer satisfaction and service delivery.
Platform Breakdown
BBB
No reviews
N/A
Trustpilot
No reviews
N/A
Google
3 reviews
2.30