Rank #75

People’s Tax Relief

People's Tax Relief, founded in 2014, operates from 2481 NW Boca Raton Blvd Suite 100, Boca Raton, FL 33431 and maintains a web presence at peoplestaxrelief.com. The company provides tax resolution services to help clients address IRS debt and compliance issues.

Visit website

Trust score

6.87 /10

185+

verified reviews analyzed

Editorial Highlights

Based on 180 customer reviews across multiple platforms, People's Tax Relief shows a mixed reputation profile. The company excels in professionalism and support, with 91.5% positive sentiment across 59 mentions, where customers frequently praise staff members: "Ms Deborah She's a wonderful person" and "Hailey was so awesome very courteous." Service quality receives 78.8% positive feedback from 52 reviews, with clients noting "Now my tax issues are fixed" and "solved my tax problem." However, trust and reliability present significant concerns, with only 36.1% positive sentiment from 36 mentions, including complaints like "don't do what they say" and "They are scam artist stay away." Cost and value issues are most problematic, receiving just 25% positive feedback from 20 mentions, with customers reporting "They tried to charge me more than I owed the IRS."

Strengths

Strong professionalism and staff support with 91.5% positive sentiment across 59 customer mentions, with representatives like Deborah and Hailey frequently praised for their helpfulness and courtesy.

Effective service delivery for many clients, achieving 78.8% positive feedback on service quality from 52 reviews, with customers reporting successful tax problem resolution.

Reasonable processing times when successful, with 72.2% positive sentiment on process and timeliness from 18 mentions, including cases resolved in as little as one week.

Weaknesses

Serious trust and reliability concerns, with only 36.1% positive sentiment from 36 reviews, indicating significant issues with service delivery promises and company reliability.

Major cost and value problems, receiving just 25% positive feedback from 20 mentions, with multiple complaints about excessive fees and charges exceeding IRS debt amounts.

Poor financial arrangement practices, with only 16.7% positive sentiment from 12 reviews, including reports of unauthorized billing and difficulty obtaining refunds.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

90% Positive

They are professionals

nothing but professional and kind

2. Service Quality

78% Positive

went from 72,000.00 to 17,000.00

misrepresented the nature and outcome of IRS tax relief programs

3. Communication & Transparency

54% Positive

False and misleading statements

feedback to call you and be in touch with you. Left me with a lot more to desire

4. Trust & Reliability

35% Positive

I had not been enrolled in any debt forgiveness program

got scammed out of 300 dollars

5. Cost & Value

24% Positive

paid this company $4,100 to do to file a 2024 tax return

paid people's tax relief over $4,500 hundred dollars

6. Process & Timeliness

72% Positive

resolved my tax issue in a timely manner

waiting for four years and nothing has been solved

7. Financial Arrangements

21% Positive

Both requests were ignored, and no resolution has been provided

additional cost from them of around $4,000.00

FAQs

Quick answers based on verified editorial data

Is People's Tax Relief legitimate?

People's Tax Relief is a legitimate tax resolution company founded in 2014 and based in Boca Raton, FL. However, the company has concerning ratings across platforms: 1.0/5 on BBB (1 review), 3.5/5 on Trustpilot (5 reviews), and 4.2/5 on Google Maps (174 reviews). With 10 years in business, the company is established but shows mixed performance in customer satisfaction metrics.

What do customers say about People's Tax Relief?

Customer feedback is polarized, with strong praise for individual staff members but significant concerns about company practices. Positive reviews highlight staff professionalism: "Ms Deborah She's a wonderful person" and "Hailey was so awesome very courteous." However, trust issues dominate negative feedback, with customers reporting "don't do what they say" and "They are scam artist stay away." Only 36.1% of trust-related mentions are positive across 36 reviews.

What are the complaints about People's Tax Relief?

The company has 4 BBB complaints with only a 25% resolution rate. Common complaints include service delivery failures (customers waiting nearly 2 years without results despite paying thousands), unauthorized billing practices, and excessive fees. One complaint details paying over $4,000 with no resolution, while another reports unauthorized multiple transactions despite agreeing to a $150 payment.

How does People's Tax Relief compare to other tax relief companies?

People's Tax Relief shows below-average performance compared to industry standards. The company's 1.0 BBB rating and 25% complaint resolution rate are concerning metrics. While the 4.2 Google Maps rating appears strong, the low positive sentiment in trust (36.1%) and cost (25%) categories indicates significant operational issues not typically seen in top-performing tax relief companies.

What are People's Tax Relief's fees and pricing structure?

Customer reviews reveal concerning pricing practices, with only 25% positive sentiment on cost and value from 20 mentions. Customers report fees of $299 monthly plus $19.99 monthly charges, with some cases totaling over $4,000. Multiple complaints cite charges exceeding actual IRS debt amounts, with one customer stating "They tried to charge me more than I owed the IRS." Upfront fees of $700 followed by biweekly $250 payments are also reported.

How long does People's Tax Relief take to resolve tax issues?

Timeline performance varies dramatically, with 72.2% positive sentiment from 18 mentions on process and timeliness. Success stories include cases "solved my tax problem in 1 week," but failures are severe, with customers reporting "it took the over 2 years for no results" and "waiting for four years and nothing has been solved." Recent BBB complaints confirm lengthy delays without resolution.

How is People's Tax Relief's customer communication?

Communication receives mixed reviews with 53.8% positive sentiment from 39 mentions. Positive feedback includes "communication was excellent throughout the process" and staff ensuring clients "knew was going on every step of the way." However, significant concerns exist with customers reporting "don't give any status" and misleading information about debt reduction amounts.

Does People's Tax Relief offer payment plans?

The company does offer payment arrangements, but this area shows the lowest customer satisfaction with only 16.7% positive sentiment from 12 mentions. While some customers report reasonable monthly payments like "now I pay 40 bucks a month," major issues include unauthorized billing for "bogus fees" and refusal to provide refunds with responses like "good luck with that" when refunds are requested.

Platform Breakdown

BBB

1 reviews

1.00

Trustpilot

5 reviews

3.50

Google

176 reviews

4.20