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Rank #70

Perfect Tax Relief Inc logoPerfect Tax Relief Inc

Perfect Tax Relief Inc, founded in 2009, operates from Sherman Oaks, California at 15233 Ventura Blvd Suite 500. The company provides tax resolution services and maintains an online presence at perfecttaxrelief.com.

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Trust score
6.93 /10
84+
verified reviews analyzed

Editorial Highlights

Based on 74 total reviews across multiple platforms, Perfect Tax Relief Inc shows mixed customer sentiment with notable variations across service categories. The company demonstrates strong performance in Service Quality (82.8% positive feedback) and Professionalism & Support (76% positive), with customers reporting successes like "settled my case for just $764" and praising staff as "amazing and always very responsive." However, significant concerns emerge in Trust & Reliability (34.8% positive) and Financial Arrangements (25% positive), with some customers warning "This company is a 100% Scam" and others stating they "refuse to give me a refund." Communication & Transparency receives mixed feedback at 54.2% positive, with customers split between those praising "constant communication" and others citing "extremely poor communication."

Strengths

1

Service Quality stands as the company's strongest area with 82.8% positive feedback from 29 customer mentions, with successful case resolutions including debt settlements and complete debt elimination.

2

Professionalism & Support receives 76% positive feedback across 25 mentions, with customers consistently praising responsive staff and knowledgeable support throughout the tax resolution process.

3

The company demonstrates capability in complex tax situations, with customers reporting successful garnishment reversals and effective IRS issue resolution.

Weaknesses

1

Cost & Value represents the company's weakest area with only 11.1% positive feedback, with customers reporting charges of $3,000-$7,200 for limited services and difficulty obtaining refunds.

2

Trust & Reliability concerns affect 34.8% positive sentiment, with multiple customers labeling the company as a scam and expressing serious credibility concerns.

3

Financial Arrangements generate significant dissatisfaction at 25% positive feedback, particularly around refund policies and transparent fee structures.

Positive

Complaint

Click on comment to see details

1. Service Quality

75% Positive

Perfect Tax made it to $350

did not meet my expectations

2. Communication & Transparency

48% Positive

none of the case manager is available

hard to reach and lacked communication

3. Professionalism & Support

73% Positive

great customer service

Michelle omg idk how this lady is still in the office, who is extremely rude and disrespectful

4. Trust & Reliability

31% Positive

I was scammed

did not follow through

5. Process & Timeliness

43% Positive

remained in resolve in 2026

takes a long time

6. Financial Arrangements

25% Positive

requested my money back. I get an offer of $250 out of $1100

asking for money up front

7. Cost & Value

9% Positive

money was taking out my account each month and was unaware

I paid them3,000

FAQs

Quick answers based on verified editorial data

Is Perfect Tax Relief Inc legitimate?
Perfect Tax Relief Inc is a legitimate business established in 2009 with a 3.57 BBB rating based on 14 reviews. The company also holds a 3.2 Trustpilot rating and 3.7 Google Maps rating across 74 total reviews. However, legitimacy concerns arise from customer feedback, with Trust & Reliability showing only 34.8% positive sentiment among reviewers.
What do customers say about Perfect Tax Relief Inc?
Customer feedback is highly polarized across 74 reviews. Positive experiences include successful case resolutions with customers reporting they "settled my case for just $764" and praising "professional, knowledgeable, and incredibly supportive" staff. However, negative feedback is severe, with some customers stating "This company is a 100% Scam" and others claiming the company "refuse to give me a refund" after taking thousands in fees.
What are the complaints about Perfect Tax Relief Inc?
The BBB records 1 billing complaint where a customer alleges paying $3,700 for services that were never provided. The complaint remains unresolved despite being answered. Customer reviews reveal additional concerns about high fees ($3,000-$7,200), refund difficulties, and cases where customers report "took 3000 dollars and only filed one year of taxes."
How does Perfect Tax Relief Inc compare to other tax relief companies?
Perfect Tax Relief Inc's mixed performance places it in the middle tier of tax relief companies. While their 82.8% positive rating in Service Quality is competitive, their 11.1% positive rating in Cost & Value and 34.8% in Trust & Reliability fall significantly below industry standards where reputable companies typically maintain 70%+ positive sentiment across all categories.
What are Perfect Tax Relief Inc's fees and pricing?
Customer reports indicate fees ranging from $3,000 to $7,200, with Cost & Value receiving only 11.1% positive feedback from 9 customer mentions. Some customers report being charged thousands for minimal services, with one stating the company "took 3000 dollars and only filed one year of taxes." Pricing transparency appears to be a significant concern based on customer feedback.
How long does Perfect Tax Relief Inc take to resolve cases?
Process & Timeliness shows 41.7% positive sentiment across 12 mentions. While some customers report quick resolutions with the company able to "reverse my garnishments quickly," others experienced significant delays with cases "extended for nearly 3 yrs" and "five months of constant delays." Timeline expectations should be set conservatively based on this mixed feedback.
Does Perfect Tax Relief Inc communicate well with clients?
Communication & Transparency receives 54.2% positive feedback from 24 customer mentions, showing mixed results. Positive experiences include "constant communication and always returned my calls the same day" and staff who "explained the entire process with great ease." However, other customers report "extremely poor communication" and "minimal communication" throughout their cases.
Can I get a refund from Perfect Tax Relief Inc?
Financial Arrangements show only 25% positive sentiment, with refund issues being a significant concern. Multiple customers report difficulty obtaining refunds, with some stating the company "refuse to give me a refund" and others warning you may "have to sue them to get your money back." The BBB complaint also involves billing issues and undelivered services worth $3,700.

Platform Breakdown

BBB
BBB

15 reviews

3.67
BBB
Trustpilot

2 reviews

2.90
BBB
Google

63 reviews

3.70