Rank #196

Plan B Tax & Accounting

Plan B Tax & Accounting operates from Warren, Michigan, and has been providing tax relief services since 2011. The company is located at 32486 Dequindre Rd, Warren, MI 48092 and maintains a website at planbtaxrelief.com.

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Trust score

5.31 /10

13+

verified reviews analyzed

Editorial Highlights

Plan B Tax & Accounting faces significant reputation challenges based on available customer feedback from 13 Google Maps reviews, earning a 3.8-star rating. Customer sentiment analysis reveals concerning patterns across all service categories, with 0% positive feedback in communication, service quality, and reliability areas. Customers report serious issues with responsiveness, as one reviewer noted they are "Very un responsive" with "No return calls, no follow up." Another customer expressed financial concerns, stating "DON'T USE THEM, they will steal your money" and describing their experience as "Money that was not well spent." Service delivery problems are also evident, with clients reporting "still do not have resolution" and "screw ups with my filing."

Strengths

No strengths available yet.

Weaknesses

Communication failures are a primary concern, with customers reporting complete unresponsiveness and lack of follow-up contact from the company.

Service quality issues persist, with clients experiencing unresolved tax matters and filing errors that remain unaddressed.

Financial concerns emerge from customer feedback, including allegations of overcharging and requests for over $2,000 in payments without corresponding service delivery.

Positive

Complaint

Click on comment to see details

1. Communication & Transparency

0% Positive

absolute radio silence

No return calls, no follow up

2. Service Quality

0% Positive

no resolution in sight

screw ups with my filing

3. Process & Timeliness

0% Positive

still no action.

4. Cost & Value

0% Positive

Money that was not well spent.

5. Financial Arrangements

0% Positive

requested the over $2000

6. Trust & Reliability

0% Positive

DON'T USE THEM, they will steal your money

FAQs

Quick answers based on verified editorial data

Is Plan B Tax & Accounting legitimate?

Plan B Tax & Accounting is a legitimate business that has operated since 2011 from Warren, Michigan. However, their customer satisfaction appears problematic, with a 3.8-star Google Maps rating based on 13 reviews and concerning feedback patterns across all service categories.

What do customers say about Plan B Tax & Accounting?

Customer feedback is overwhelmingly negative across all categories. Reviews highlight communication problems with customers reporting "Very un responsive" service and "No return calls, no follow up." Service quality issues include "still do not have resolution" and "screw ups with my filing," while financial concerns led one customer to warn "DON'T USE THEM, they will steal your money."

What are the complaints about Plan B Tax & Accounting?

While specific BBB complaint data is not available, customer reviews reveal consistent issues including unresponsiveness to client communications, unresolved tax matters, filing errors, and financial disputes. Customers report paying significant fees (over $2,000 mentioned) without receiving adequate service resolution.

How does Plan B Tax & Accounting compare to other tax relief companies?

Plan B Tax & Accounting's performance appears below industry standards based on available data. With 0% positive sentiment across communication, service quality, and reliability categories, and a 3.8-star Google rating, the company falls short compared to higher-rated tax relief providers in the market.

What communication issues do customers report with Plan B Tax & Accounting?

Communication problems are a major concern, with 100% negative feedback in this category. Customers consistently report the company being "Very un responsive" with "No return calls, no follow up," making it difficult for clients to get updates on their tax cases or receive necessary support.

Are there service quality concerns with Plan B Tax & Accounting?

Yes, service quality receives 0% positive feedback from customers. Common issues include unresolved tax matters, with clients stating they "still do not have resolution," and filing errors described as "screw ups with my filing" that remain unaddressed by the company.

What are the cost and value concerns with Plan B Tax & Accounting?

Customer feedback indicates significant cost and value issues, with 0% positive sentiment in this category. Clients report expensive fees (over $2,000 mentioned) without corresponding service delivery, leading to complaints about "Money that was not well spent" and allegations of financial misconduct.

How reliable is Plan B Tax & Accounting according to customer reviews?

Reliability concerns are severe, with 0% positive feedback in the trust and reliability category. Customer warnings include "DON'T USE THEM, they will steal your money," suggesting serious trust issues and concerns about the company's business practices and service delivery.

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

No reviews

N/A

Google

13 reviews

3.80