Precision Tax Relief has been operating since 1967 and is based in Coeur d'Alene, Idaho. With over 50 years in the tax resolution industry, the company has built a substantial client base and maintains an active online presence at precisiontax.com.
Based on 2,404 verified reviews across major platforms, Precision Tax Relief maintains exceptional customer satisfaction ratings. The company scores 4.76/5 stars on BBB (49 reviews), 5.0/5 on Trustpilot (2,050 reviews), and 5.0/5 on Google Maps (305 reviews). Customers consistently praise the company's professionalism, with 99.5% positive feedback in this category. One satisfied client noted they were "quite ethical, dedicated and knowledgeable," while another described the staff as "friendly, supportive and knowledgeable." The service quality category also achieved 99.5% positive sentiment, with clients reporting outcomes like "the issue was gone" and "relief from the IRS."
Exceptional professionalism and support (99.5% positive across 1,095 mentions), with customers consistently praising staff knowledge and ethical practices.
Outstanding service quality (99.5% positive across 1,031 mentions), with clients achieving significant tax debt reductions and IRS resolution.
Superior communication and transparency (98.9% positive across 697 mentions), with clients noting they "never went a few days without updates" and consistent progress reporting.
Strong reliability and trust (98.5% positive across 264 mentions), with customers reporting that "EVERY SINGLE THING WAS HANDLED EXACTLY AS THEY PROMISED."
Value and pricing feedback appears only occasionally within an otherwise very strong satisfaction profile (91.3% positive; 138 mentions), with a small number of clients questioning whether the service fully matched their personal cost expectations.
Process and timing concerns are infrequent (97.1% positive), with isolated cases involving minor administrative issues or resolutions that took longer than anticipated.
Very rarely, a few clients felt communication could have been more empathetic, reflecting occasional expectations around tone, reassurance, or level of personal attention.
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Sean Johnson and his wonderful team
Jenna was professional, responsive, and extremely knowledgeable
getting me into this hardship program
She successfully had over $30,000 in penalties and interest removed
took the time to explain everything clearly
walked me through every step of the way
made the whole process easy
made the whole process easy
ability to deliver real results
Everything went exactly the way that I was told that it would go
Hiring Precision Tax was absolutely worth it
This is worth every cent
got a monthly payment plan setup for me
refunded part of their fees
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