Rank #124

Rucker Tax Resolution logoRucker Tax Resolution

Rucker Tax Resolution, founded in 2013, operates from Orem, Utah, providing tax relief services to clients dealing with IRS issues. The company maintains a website at irstaxrelief.com and has built a reputation over more than a decade of service.

Trust score
6.14 /10
39+
verified reviews analyzed

Editorial Highlights

Customer feedback for Rucker Tax Resolution shows unanimous satisfaction across all service categories, with 100% positive sentiment in every measured aspect. Clients consistently praise the company's professionalism and support, with one customer noting the staff is "Super Knowledgeable and most importantly showed that he cared." The service quality receives particular acclaim, with customers reporting significant results such as one client who stated they "settled my tax bill down by 90%." Based on 38 Google Maps reviews, the company maintains a perfect 5.0-star rating, with customers describing the process as smooth and staff as responsive, with one review highlighting how they "respond super quickly."

Strengths

1

Exceptional professionalism and support with 100% positive sentiment across 13 mentions, with customers consistently praising staff knowledge and genuine care for client situations.

2

Outstanding service quality achieving 100% positive feedback across 12 mentions, with documented success stories including significant tax liability reductions of up to 90%.

3

Superior process efficiency with 100% positive sentiment in timeliness, with customers reporting quick responses and smooth, easy experiences throughout their cases.

Show all strengths
4

Strong trust and reliability metrics showing 100% positive sentiment, with clients expressing confidence in recommendations and describing staff as dependable partners.

Weaknesses

1

With universal positive feedback across all categories, concerns appear minimal based on available review data, though the sample size of 38 reviews may not capture the full range of customer experiences.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

100% Positive

brilliant, meticulous, kind, and empathetic

knowledgeable, confident

2. Service Quality

100% Positive

the levy on her account broken the next day

the levy lifted from my bank

3. Process & Timeliness

100% Positive

respond super quickly

4. Trust & Reliability

100% Positive

5. Communication & Transparency

100% Positive

Customer review highlights

Representative verified feedback from customers

Positive · Service Quality

Ben Rucker answered his phone on July 24, a Utah holiday and stopped my sister's tears that was non stop for the past 3 days. She was notified that the IRS had placed a levy her bank account and the balance was zero. When she finally found Ben, he said that she would have the levy on her account broken the next day. We met with him at 1000 and her money was in her account by 1400. The problem stems from poor advice from a realtor when she sold her primary residence. Ben has finalized an amended tax return and we sent it certified. He was brilliant, meticulous, kind, and empathetic. We are some of the most fortunate people to have met him. He has my highest recommendation.

Positive · Professionalism & Support

Ben Rucker answered his phone on July 24, a Utah holiday and stopped my sister's tears that was non stop for the past 3 days. She was notified that the IRS had placed a levy her bank account and the balance was zero. When she finally found Ben, he said that she would have the levy on her account broken the next day. We met with him at 1000 and her money was in her account by 1400. The problem stems from poor advice from a realtor when she sold her primary residence. Ben has finalized an amended tax return and we sent it certified. He was brilliant, meticulous, kind, and empathetic. We are some of the most fortunate people to have met him. He has my highest recommendation.

Positive · Service Quality

Due to my own incompetence, I had made a tremendous mistake on my taxes for 2021. I had a levy placed against my bank accounts and experienced a level of anxiety beyond belief. After 3 days of sleepless nights and solid crying, Ben’s name was given to me by my nephew with the highest recommendations. I called him on a holiday, also his daughter’s birthday, and he spent all the time I needed to get the information. I met with him the next day and between 10:00 and 2:00 the necessary paperwork was filed, mailed and the levy lifted from my bank. I cannot praise this man enough. He is knowledgeable, confident, knows exactly who to talk to and what to say. I would recommend him to anyone at anytime.

Positive · Professionalism & Support

Due to my own incompetence, I had made a tremendous mistake on my taxes for 2021. I had a levy placed against my bank accounts and experienced a level of anxiety beyond belief. After 3 days of sleepless nights and solid crying, Ben’s name was given to me by my nephew with the highest recommendations. I called him on a holiday, also his daughter’s birthday, and he spent all the time I needed to get the information. I met with him the next day and between 10:00 and 2:00 the necessary paperwork was filed, mailed and the levy lifted from my bank. I cannot praise this man enough. He is knowledgeable, confident, knows exactly who to talk to and what to say. I would recommend him to anyone at anytime.

Positive · Professionalism & Support

I began working with Ben and his team at Rucker Tax Resolution about 2 years ago. I stumbled on some distressing news regarding taxes and fortunately learned of Ben from an associate. From the outset Mr Rucker was professional and calm; he guided me through one of the most horrific events I could have ever imagined. He has an outstanding knowledge of individual and corporate tax codes and he was extremely patient in the midst of the chaos I was dealing with! Ben is a down to earth nice guy who knows his stuff! His team was just as dedicated to their task and knowledge of accounting and taxes. You cannot get a better team to assist you with both personal and corporate taxes. Ben and his team are amazing. You cannot find a better tax resolution company to work with!

FAQs

Quick answers based on verified editorial data

Is Rucker Tax Resolution legitimate?
Yes, Rucker Tax Resolution is a legitimate tax relief company founded in 2013 and operating for over a decade. The company maintains a perfect 5.0-star rating on Google Maps based on 38 customer reviews and shows no negative feedback across any service category.
What do customers say about Rucker Tax Resolution?
Customers consistently praise Rucker Tax Resolution with 100% positive sentiment across all categories. Reviews highlight staff as "Super Knowledgeable and most importantly showed that he cared," with successful outcomes like one client who "settled my tax bill down by 90%." Customers describe the service as dependable and recommend the company to friends.
What are the complaints about Rucker Tax Resolution?
Based on available data, complaints about Rucker Tax Resolution appear minimal. The company shows 100% positive sentiment across all review categories and maintains a perfect 5.0-star Google Maps rating, with no documented negative feedback in the analyzed reviews.
How does Rucker Tax Resolution compare to other tax relief companies?
Rucker Tax Resolution stands out with perfect ratings across all service categories and a flawless 5.0-star Google Maps rating. The company's unanimous positive customer sentiment and documented success stories, including significant tax liability reductions, place it among top-performing tax relief services.
How quickly does Rucker Tax Resolution resolve tax issues?
Customers report that Rucker Tax Resolution works efficiently, with reviews mentioning they "respond super quickly" and describing the "whole process was smooth and easy." The company receives 100% positive sentiment for timeliness across 3 documented mentions.
What kind of results can I expect from Rucker Tax Resolution?
Based on customer reviews, Rucker Tax Resolution has achieved significant results for clients, including one documented case where they "settled my tax bill down by 90%." Other customers report having their IRS issues resolved effectively, with 100% positive sentiment across 12 service quality mentions.
How knowledgeable is Rucker Tax Resolution's staff?
Customers consistently praise the staff's expertise, with reviews describing them as "Super Knowledgeable" and noting that clients "finally have answers." The professionalism and support category receives 100% positive sentiment across 13 mentions, indicating strong staff competency.
Does Rucker Tax Resolution keep clients informed during the process?
Yes, customers report positive communication experiences, with one review specifically mentioning the company's commitment to "keeping me informed and up to date." The communication and transparency category shows 100% positive sentiment, though with limited mentions in the available data.

Platform Breakdown

BBB
BBB

No reviews

N/A
BBB
Trustpilot

No reviews

N/A
BBB
Google

39 reviews

5.00