Rush Tax Resolution, founded in 2015, operates from Los Angeles, California and provides tax resolution services to individuals and businesses facing IRS issues. The company has accumulated substantial customer feedback across multiple review platforms, with 314 total reviews providing insight into their service delivery and customer satisfaction.
Customer sentiment toward Rush Tax Resolution is predominantly positive across most service categories. Professionalism and support receive the highest praise with 98.9% positive feedback from 178 mentions, with customers noting staff are "welcoming and extremely patient" and "approached our case with compassion, professionalism, and a fierce commitment." Service quality also performs well at 93.5% positive sentiment, with clients reporting "my tax problem was solved" and one customer was "approved for only 6.25% of our back tax debt." Communication and transparency maintain strong ratings at 91% positive, with customers appreciating that staff are "professional and responsive in every respect." However, financial arrangements show more mixed results at 62.5% positive sentiment, with some customers expressing concerns about being "scammed" or having refund issues.
Exceptional professionalism and customer support, with 98.9% positive feedback from 178 customer mentions, demonstrating consistent staff quality and compassionate service delivery.
Fast and efficient process management, achieving 97.7% positive sentiment across 43 mentions, with customers reporting resolution "within DAYS" and immediate response times.
Strong service quality performance at 93.5% positive from 123 mentions, with documented cases of significant debt reduction and successful problem resolution.
Reliable communication practices, maintaining 91% positive sentiment from 122 mentions, with customers consistently praising responsiveness and transparency throughout the process.
Financial arrangements present the most significant concern area, with only 62.5% positive sentiment and customer complaints about scams and refund issues affecting trust in payment processes.
Cost and value perceptions are mixed at 63.2% positive sentiment, with some customers feeling they paid "an ungodly amount of money" relative to results achieved.
Trust and reliability, while generally positive at 83.3%, shows some erosion with isolated cases of customers being "passed to other tax companies" without proper communication.
Positive
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she is a subject matter expert with good instinct and timing
let them put a game plan together so you can put your tax worries behind you, you'll be glad you did
helped resolve a situation that I truly believed could have become a financial nightmare
She always responds quickly to emails and calls
Rush Tax Resolution is legit
left without direction or transparency
paid a total of $15,000
Representative verified feedback from customers
Positive · Communication & Transparency
If you have years of unpaid tax debt I highly recommend Rush Tax Resolution. Jessica Thomas has been with me since the beginning. She always responds quickly to emails and calls and is a subject matter expert with good instinct and timing. Rush Tax Resolution is legit, If your hopeless let them put a game plan together so you can put your tax worries behind you, you'll be glad you did.
Positive · Professionalism & Support
If you have years of unpaid tax debt I highly recommend Rush Tax Resolution. Jessica Thomas has been with me since the beginning. She always responds quickly to emails and calls and is a subject matter expert with good instinct and timing. Rush Tax Resolution is legit, If your hopeless let them put a game plan together so you can put your tax worries behind you, you'll be glad you did.
Positive · Service Quality
If you have years of unpaid tax debt I highly recommend Rush Tax Resolution. Jessica Thomas has been with me since the beginning. She always responds quickly to emails and calls and is a subject matter expert with good instinct and timing. Rush Tax Resolution is legit, If your hopeless let them put a game plan together so you can put your tax worries behind you, you'll be glad you did.
Positive · Trust & Reliability
If you have years of unpaid tax debt I highly recommend Rush Tax Resolution. Jessica Thomas has been with me since the beginning. She always responds quickly to emails and calls and is a subject matter expert with good instinct and timing. Rush Tax Resolution is legit, If your hopeless let them put a game plan together so you can put your tax worries behind you, you'll be glad you did.
Positive · Service Quality
I cannot say enough wonderful things about Rush Tax Services and especially Michelle Thomas. If I could give more than five stars, I absolutely would. When I found myself facing an extremely stressful situation with the IRS, I honestly didn’t know where to turn. I was overwhelmed, worried about my financial future, and afraid of what could happen. From the very beginning, Michelle Thomas treated me with compassion, professionalism, and genuine care. She never made me feel like just another client—she made me feel like someone whose future truly mattered. Michelle’s knowledge of tax law and IRS procedures is simply outstanding. She took the time to explain every step of the process, answered every question I had, and fought tirelessly on my behalf. Thanks to her expertise and persistence, she saved me an incredible amount of money and helped resolve a situation that I truly believed could have become a financial nightmare. What impressed me the most was her honesty, integrity, and commitment. She kept me informed throughout the entire process, always returned my calls and messages, and gave me confidence during one of the most difficult times of my life. It’s rare to find someone who combines exceptional professional knowledge with such genuine kindness and dedication. Michelle Thomas didn’t just help me with my taxes—she gave me peace of mind and a fresh start. I will be forever grateful for everything she did for me. If you are looking for someone you can completely trust with your tax issues, especially if you’re dealing with the IRS, I wholeheartedly recommend Rush Tax Services and Michelle Thomas. They have earned my highest respect and my lifelong business. Thank you, Michelle, for going above and beyond. You truly made a life-changing difference, and I will never forget what you’ve done for me. With my deepest gratitude, Michael
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