Rank #64

Segal, Cohen & Landis Tax Attorneys

Segal, Cohen & Landis Tax Attorneys has been providing tax resolution services since 1992. The firm operates through their website at scltaxlaw.com and focuses on helping clients resolve various IRS disputes and tax-related issues.

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Trust score

7.04 /10

76+

verified reviews analyzed

Editorial Highlights

Customer feedback for Segal, Cohen & Landis Tax Attorneys is overwhelmingly positive, with a 4.8-star rating on Trustpilot from 76 reviews. The firm excels across all measured categories, with professionalism and support receiving 97.1% positive feedback and communication maintaining 95% positive sentiment. Customers consistently praise the firm's expertise, with one client noting the staff is "helpful and extremely knowledgible" while another appreciated how they "explained them in easy terms." A satisfied customer shared that the team "helped me resolve an issue with the IRS regarding a substantial amount of federal back taxes." The rare negative feedback appears minimal, with isolated mentions of staff communication issues and occasional delays.

Strengths

Exceptional trustworthiness with 100% positive feedback in the Trust & Reliability category, with customers noting the firm "did exactly what was promised" and "showed its integrity."

Outstanding value proposition, achieving 100% positive sentiment for Cost & Value, with clients stating the "cost was nominal compared to the work completed."

Superior professionalism with 97.1% positive feedback across 35 mentions, consistently praised as "very professional" and "very helpful."

Show all strengths

Strong communication practices, maintaining 95% positive sentiment with clients appreciating being "kept in the loop on any and all updates."

Weaknesses

Process and timeliness represents the lowest satisfaction area at 92.3%, with some clients reporting the "process ultimately took longer than expected."

Isolated communication issues, with rare instances of staff being perceived as dismissive, including one reference to difficulty understanding client accents.

Positive

Complaint

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1. Professionalism & Support

97% Positive

billing team was also very responsive

address concerns fairly

2. Communication & Transparency

95% Positive

gave me answers to my questions in a way that was easy to understand

extremely responsive throughout the entire process

3. Service Quality

94% Positive

solving my IRS issue

helped us to get our matter successfully completed

4. Process & Timeliness

92% Positive

set up a consultation a couple hours later

actions taken in a timely manner

5. Trust & Reliability

100% Positive

did exactly what was promised

He gets the job done

6. Cost & Value

100% Positive

The price we paid for the services offered was very reasonable

at a reasonable cost

7. Financial Arrangements

100% Positive

issuing a refund

small initial payment and the reasonable monthly payments

FAQs

Quick answers based on verified editorial data

Is Segal, Cohen & Landis Tax Attorneys legitimate?

Yes, Segal, Cohen & Landis Tax Attorneys is a legitimate tax law firm established in 1992, with over 30 years of experience. The company maintains a strong 4.8-star rating on Trustpilot based on 76 customer reviews, demonstrating consistent client satisfaction and reliability in tax resolution services.

What do customers say about Segal, Cohen & Landis Tax Attorneys?

Customers overwhelmingly praise Segal, Cohen & Landis Tax Attorneys, with 97.1% positive feedback for professionalism and support. Clients frequently describe the staff as "helpful and extremely knowledgible" and appreciate that they "explained them in easy terms." One satisfied customer noted they "helped me resolve an issue with the IRS regarding a substantial amount of federal back taxes."

What are the complaints about Segal, Cohen & Landis Tax Attorneys?

Complaints about Segal, Cohen & Landis Tax Attorneys are minimal, with the firm maintaining positive sentiment above 92% across all categories. The few concerns mentioned include occasional delays in the resolution process and isolated instances of communication issues, but these represent a very small fraction of overall client experiences.

How does Segal, Cohen & Landis Tax Attorneys compare to other tax relief companies?

Segal, Cohen & Landis Tax Attorneys stands out with perfect 100% positive ratings in both Trust & Reliability and Cost & Value categories, which is exceptional in the tax relief industry. Their 4.8-star Trustpilot rating and 97.1% positive feedback for professionalism place them among the top-performing firms in the sector.

What do clients say about Segal, Cohen & Landis Tax Attorneys' pricing and value?

Clients consistently praise the firm's value proposition, with 100% positive sentiment in the Cost & Value category. Customers report that the "cost was nominal compared to the work completed" and appreciate the "price were excellent." Some clients even received services "free of charge" in certain circumstances.

How is the communication at Segal, Cohen & Landis Tax Attorneys?

Communication receives strong marks with 95% positive feedback from clients. Customers appreciate being "kept in the loop on any and all updates" and find staff like "Sam Landis was easy to talk with." The firm is praised for explaining complex tax matters "in easy terms" that clients can understand.

What payment options does Segal, Cohen & Landis Tax Attorneys offer?

Based on client feedback, Segal, Cohen & Landis Tax Attorneys offers flexible payment arrangements, with 100% positive sentiment in this category. Clients appreciate options like "small initial payment and the reasonable monthly payments" and note the firm's willingness to work with clients on financial arrangements.

How quickly does Segal, Cohen & Landis Tax Attorneys resolve tax issues?

The firm generally handles cases efficiently, with 92.3% positive feedback for process and timeliness. While some clients noted that "Christian and Keiko took care of things very quickly," others mentioned the "process ultimately took longer than expected," suggesting timelines can vary depending on case complexity.

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

76 reviews

4.80

Google

No reviews

N/A