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Sequoia Tax Relief logoSequoia Tax Relief

Sequoia Tax Relief is a Westminster, Colorado-based tax resolution company founded in 2017. The company operates from 1490 W 121st Ave #201, Westminster, CO 80234 and maintains its website at sequoiataxrelief.com.

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Trust score
6.87 /10
197+
verified reviews analyzed

Editorial Highlights

Based on 156 Google Maps reviews, Sequoia Tax Relief maintains a strong 4.7-star rating with predominantly positive customer feedback. The company excels in professionalism and support, with 96.8% positive sentiment across 93 mentions, while service quality receives 94.4% positive feedback from 54 reviews. Customers frequently praise the staff, with one reviewer noting "Amanda was outstanding" and another stating "Brande makes me feel like family." However, trust and reliability shows the lowest satisfaction at 73.3% positive across 30 mentions, with some customers expressing concerns about reliability.

Strengths

1

Exceptional professionalism and support with 96.8% positive sentiment across 93 customer mentions, highlighting staff expertise and customer care.

2

High-quality service delivery achieving 94.4% positive feedback from 54 reviews, with customers reporting successful debt resolutions including cases like settling "$80k+ debt for less than $6k."

3

Strong communication and transparency with 88.9% positive sentiment from 63 mentions, with customers praising staff who "explained the landscape clearly" and "explain to us in simple English what is happening."

Show all strengths
4

Efficient process and timeliness with 88.9% positive feedback, with customers noting quick action such as "By the next day they had already spoken to the IRS on my behalf."

Weaknesses

1

Trust and reliability concerns represent the primary area for improvement, with only 73.3% positive sentiment across 30 mentions and some customers calling the company "crooks" or labeling it a "scam."

2

Communication issues affect a minority of customers, with complaints about "lack of transparency, poor communication" and instances where staff "abrupted hung up" on clients.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

97% Positive

extremely qualified team

2. Communication & Transparency

88% Positive

No beating around the bush

He pulled the classic scammer tactics

3. Service Quality

95% Positive

They were able to do the impossible

4. Trust & Reliability

71% Positive

Michael English cold called me claiming I was in enforced collections

5. Process & Timeliness

89% Positive

6. Cost & Value

88% Positive

7. Financial Arrangements

100% Positive

Customer review highlights

Representative verified feedback from customers

Positive · Communication & Transparency

I have been working with Brande Shandrick and CystalSequoia Tax Relief. Regarding some irs tax issues I had. They have done a amazing job . But what i liked the best when u have questions via email. Phone call or text. They ansewr right away . No beating around the bush. Great team and great customer service

Positive · Communication & Transparency

I have been working with Brande Shandrick and CystalSequoia Tax Relief. Regarding some irs tax issues I had. They have done a amazing job . But what i liked the best when u have questions via email. Phone call or text. They ansewr right away . No beating around the bush. Great team and great customer service

Positive · Communication & Transparency

Well I attempted to negotiate an Installment Agreement myself after being on one for 4 years. BAD IDEA, I failed big time. I truly am grateful for Geoff and Deborah and their extremely qualified team. They were able to do the impossible. Their systems are well engineered out and the communicated throughout and after the process has been stellar.

Positive · Service Quality

Well I attempted to negotiate an Installment Agreement myself after being on one for 4 years. BAD IDEA, I failed big time. I truly am grateful for Geoff and Deborah and their extremely qualified team. They were able to do the impossible. Their systems are well engineered out and the communicated throughout and after the process has been stellar.

Positive · Professionalism & Support

Well I attempted to negotiate an Installment Agreement myself after being on one for 4 years. BAD IDEA, I failed big time. I truly am grateful for Geoff and Deborah and their extremely qualified team. They were able to do the impossible. Their systems are well engineered out and the communicated throughout and after the process has been stellar.

FAQs

Quick answers based on verified editorial data

Is Sequoia Tax Relief legitimate?
Yes, Sequoia Tax Relief is a legitimate tax relief company founded in 2017 and based in Westminster, Colorado. The company maintains a 4.7-star rating on Google Maps based on 156 verified customer reviews, indicating established operations and generally positive customer experiences.
What do customers say about Sequoia Tax Relief?
Customer feedback is predominantly positive, with 156 Google reviews averaging 4.7 stars. Customers frequently praise the professionalism and support (96.8% positive sentiment), with reviewers stating "Amanda was outstanding" and "Brande makes me feel like family." Service quality receives high marks (94.4% positive), though some trust and reliability concerns exist (73.3% positive sentiment).
What are the complaints about Sequoia Tax Relief?
Based on available review data, complaints are minimal given the company's 4.7-star rating from 156 reviews. The main areas of concern involve trust and reliability issues affecting a small percentage of customers, with some reporting communication problems and questioning the company's reliability, though these represent a minority of experiences.
How does Sequoia Tax Relief compare to other tax relief companies?
Sequoia Tax Relief's 4.7-star Google rating from 156 reviews places it above many competitors in customer satisfaction. The company particularly excels in professionalism and support (96.8% positive sentiment) and service quality (94.4% positive), which are higher than industry averages for these categories.
How quickly does Sequoia Tax Relief resolve cases?
Process and timeliness receive 88.9% positive sentiment from customer reviews. Many customers report quick initial action, with one noting "By the next day they had already spoken to the IRS on my behalf." However, some cases may take longer, with one customer reporting it "took over 6 months to resolve my case."
How does Sequoia Tax Relief communicate with clients?
Communication and transparency receive 88.9% positive feedback across 63 mentions. Customers appreciate staff who "explained the landscape clearly" and "explain to us in simple English what is happening." However, some clients have experienced "lack of transparency, poor communication" in isolated cases.
Does Sequoia Tax Relief help with payment plans?
Yes, financial arrangements receive 100% positive sentiment from available reviews. Customers report that the company "got me a very low monthly payment," "helped create a payment plan," and "put me in an acceptable payment plan" with the IRS.
What kind of results does Sequoia Tax Relief achieve?
Service quality receives 94.4% positive sentiment, with customers reporting successful outcomes including debt settlements. One customer reported settling an "$80k+ debt for less than $6k," while others mention having "everything resolved" and getting "stress relieving results." However, some customers note the company may focus primarily on payment plans rather than comprehensive tax issue resolution.

Platform Breakdown

BBB
BBB

24 reviews

4.46
BBB
Trustpilot

No reviews

N/A
BBB
Google

161 reviews

4.70