Tax Crisis Institute Bakersfield has been serving clients since 1983 from their location at 9711 Holland St #1, Bakersfield, CA 93312. The company operates through their website at taxcrisisinstitute.com, focusing on tax resolution services.
Based on 46 customer reviews, Tax Crisis Institute Bakersfield maintains a 4.9-star Google Maps rating with overwhelmingly positive customer feedback. Professionalism & Support receives 100% positive sentiment across 28 mentions, with customers noting they are "honest, compassionate, caring and very knowledgeable." Service Quality achieves 94.1% positive feedback from 17 mentions, with one client praising how the company "helped us from beginning to end and took care of our tax situation with the best outcome" and another stating they "finally resolved a 20 year old case with the IRS." Communication & Transparency scores 90.9% positive across 11 mentions, with customers appreciating how staff "explained everything clearly" and "guided me through everything with patience and clarity."
Exceptional professionalism and support, achieving 100% positive sentiment across 28 customer mentions, with clients consistently praising the staff's knowledge, compassion, and genuine care for client success.
Perfect track record in process efficiency and timeliness, with 100% positive feedback from 6 mentions highlighting quick case resolution and stress reduction for clients.
Strong service quality performance at 94.1% positive sentiment from 17 mentions, with documented success in resolving complex, long-standing IRS cases including a 20-year-old case.
Reliable communication practices earning 90.9% positive feedback across 11 mentions, with clients valuing clear explanations and patient guidance throughout the tax resolution process.
Service Quality shows the lowest positive percentage at 94.1%, with one customer complaint stating the company "will take your money and not do anything," though this represents a small minority of experiences.
Communication issues occasionally arise, with one client mentioning the company would "put the blame on you for not providing documents," indicating potential areas for improvement in client accountability discussions.
Positive
Complaint
Click on comment to see details
very knowledgeable
Their knowledge, professionalism, and willingness to step in and guide us
resolve IRS and tax authority issues
extremely responsive, patient with our questions
take the headache out of offer in compromise
knowledgeable and dependable CPA
Representative verified feedback from customers
Positive · Service Quality
I am a Certified Public Accountant and I have been working with Dana and Angelique for several years. I refer clients to them, and work together with them to resolve IRS and tax authority issues. The are wonderful to work with, very knowledgeable, and have helped my clients save 10's of thousands of dollars. On top of that, they take the headache out of offer in compromise and dealing with tax agencies.
Positive · Professionalism & Support
I am a Certified Public Accountant and I have been working with Dana and Angelique for several years. I refer clients to them, and work together with them to resolve IRS and tax authority issues. The are wonderful to work with, very knowledgeable, and have helped my clients save 10's of thousands of dollars. On top of that, they take the headache out of offer in compromise and dealing with tax agencies.
Positive · Process & Timeliness
I am a Certified Public Accountant and I have been working with Dana and Angelique for several years. I refer clients to them, and work together with them to resolve IRS and tax authority issues. The are wonderful to work with, very knowledgeable, and have helped my clients save 10's of thousands of dollars. On top of that, they take the headache out of offer in compromise and dealing with tax agencies.
Positive · Professionalism & Support
When we needed help the most, they came through for us. Their knowledge, professionalism, and willingness to step in and guide us through a very difficult situation made all the difference. They were extremely responsive, patient with our questions, and clearly very experienced in what they do. It’s rare to find someone who not only knows their field so well but also genuinely cares about helping their clients succeed. We are incredibly grateful for their support and would highly recommend them to anyone looking for a knowledgeable and dependable CPA.
Positive · Communication & Transparency
When we needed help the most, they came through for us. Their knowledge, professionalism, and willingness to step in and guide us through a very difficult situation made all the difference. They were extremely responsive, patient with our questions, and clearly very experienced in what they do. It’s rare to find someone who not only knows their field so well but also genuinely cares about helping their clients succeed. We are incredibly grateful for their support and would highly recommend them to anyone looking for a knowledgeable and dependable CPA.
Quick answers based on verified editorial data
No reviews
No reviews
47 reviews