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Tax Group of San Diego logoTax Group of San Diego

Tax Group of San Diego, founded in 2010, operates from 100 E San Marcos Blvd #400, San Marcos, CA 92069. The company offers tax services through their website at taxgroupsd.com.

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Trust score
5.62 /10
6+
verified reviews analyzed

Editorial Highlights

Based on 5 Google reviews, Tax Group of San Diego maintains a perfect 5.0-star rating, though the limited review volume raises questions about broader customer satisfaction patterns. The company shows particularly strong performance in professionalism and support, with 80% positive sentiment across 5 mentions. Customers highlight the staff's expertise, with one noting "knowledge and professionalism was evident" and another praising their "attentive customer service" and being "client focused and dedicated to exceptional service." However, concerning feedback includes complaints about communication issues, with one customer stating the company "won't even call you back," and more serious allegations including one customer calling "Joe Vallone a crook" and claiming "If you have any issues with the IRS he will not help you."

Strengths

1

Professional expertise and knowledge demonstrated across customer interactions, with 80% positive sentiment in professionalism and support based on 5 customer mentions.

2

Attentive customer service approach with staff described as client-focused and dedicated to exceptional service by satisfied customers.

3

Strong Google Maps rating of 5.0 stars, indicating high satisfaction among the customers who have left reviews.

Weaknesses

1

Trust and reliability concerns showing 0% positive sentiment, with customers raising serious allegations about business practices and ethical conduct.

2

Service quality issues also registering 0% positive sentiment, with specific complaints about inadequate IRS problem resolution support.

3

Communication problems reported, including allegations of poor responsiveness and failure to return customer calls.

Positive

Complaint

Click on comment to see details

1. Professionalism & Support

80% Positive

knowledge and professionalism was evident

won't even call you back

2. Trust & Reliability

0% Positive

Joe Vallone.is crook

3. Service Quality

0% Positive

If you have any issues with the IRS he will not help you

Customer review highlights

Representative verified feedback from customers

Positive · Professionalism & Support

The knowledge and professionalism was evident from the moment we walked in the office of Mr, Joe Valone He put us at ease quickly as he went through our tax returns. It is evident he is an expert in the field of tax preparation and knows all the new tax laws. I would definitely recommend this office to everyone.

Positive · Professionalism & Support

The knowledge and professionalism was evident from the moment we walked in the office of Mr, Joe Valone He put us at ease quickly as he went through our tax returns. It is evident he is an expert in the field of tax preparation and knows all the new tax laws. I would definitely recommend this office to everyone.

Positive · Professionalism & Support

I have used Joe Vallone and the Tax Group of San Diego for the past 5 years. The attention to detail is impressive, the customer service is attentive, the results are about the best to be found! I highly recommend Joe Vallone and his company for the best results and service.

Complaint · Professionalism & Support

The worst experience I have ever had with taxes in my life. Joe Vallone.is crook, all he wants is your money. If you have any issues with the IRS he will not help you. He won't even call you back unless it is to setup an appointment to do your taxes. That is it, he has know clues about tax laws. He is great at taking your money and then running to the hills if their is any trouble

Complaint · Trust & Reliability

The worst experience I have ever had with taxes in my life. Joe Vallone.is crook, all he wants is your money. If you have any issues with the IRS he will not help you. He won't even call you back unless it is to setup an appointment to do your taxes. That is it, he has know clues about tax laws. He is great at taking your money and then running to the hills if their is any trouble

FAQs

Quick answers based on verified editorial data

Is Tax Group of San Diego legitimate?
Tax Group of San Diego has been in business since 2010 and maintains a 5.0-star Google rating. However, this rating is based on only 5 reviews, which limits the reliability of this metric. The company operates from a physical address in San Marcos, CA, and has an established website, indicating legitimate business operations.
What do customers say about Tax Group of San Diego?
Customer feedback is polarized, with positive reviews highlighting "knowledge and professionalism" and "attentive customer service." However, negative feedback includes serious concerns, with one customer calling the business owner "a crook" and another stating "If you have any issues with the IRS he will not help you." The professionalism and support category shows 80% positive sentiment, but trust and service quality categories show 0% positive sentiment.
What are the complaints about Tax Group of San Diego?
Based on available review data, complaints focus on trust and reliability issues, with customers raising concerns about business ethics and service delivery. Specific complaints include allegations of poor IRS problem resolution support and communication issues, such as failing to return customer calls. No BBB complaint data is available for this company.
How does Tax Group of San Diego compare to other tax relief companies?
With only 5 reviews total and no ratings from major review platforms like BBB or Trustpilot, Tax Group of San Diego has limited comparative data. Most established tax relief companies have hundreds or thousands of reviews across multiple platforms, making it difficult to assess this company's relative performance and reliability.
Does Tax Group of San Diego provide good customer service?
Customer service feedback is mixed, with 80% positive sentiment in professionalism and support based on 5 mentions. Positive feedback highlights "attentive customer service" and staff being "client focused and dedicated to exceptional service." However, some customers report communication issues, including complaints that the company "won't even call you back."
Can Tax Group of San Diego help with IRS problems?
Based on customer feedback, there are concerns about the company's IRS problem resolution capabilities. One customer specifically stated "If you have any issues with the IRS he will not help you," which raises questions about the company's effectiveness in handling complex tax matters with the IRS.
What is the professional reputation of Tax Group of San Diego?
The company shows strong performance in professionalism, with customers noting "knowledge and professionalism was evident" in their interactions. However, this positive feedback is counterbalanced by serious trust concerns, with the trust and reliability category showing 0% positive sentiment based on available customer feedback.
Should I trust Tax Group of San Diego with my tax issues?
The limited review data presents conflicting signals. While some customers praise the company's professionalism and service, others have raised serious concerns about trustworthiness and service quality. With only 5 total reviews and significant trust-related complaints, potential customers should carefully research and consider multiple options before making a decision.

Platform Breakdown

BBB
BBB

No reviews

N/A
BBB
Trustpilot

No reviews

N/A
BBB
Google

5 reviews

5.00