The Tax Resolvers has been operating in the tax relief industry since 2011, providing services to help taxpayers resolve their IRS issues. The company maintains an online presence at https://www.thetaxresolvers.com/ and has built a track record over more than a decade of operations.
Based on 124 customer reviews across platforms, The Tax Resolvers maintains a strong 4.8-star rating on Trustpilot. Customer feedback reveals particularly high satisfaction in professionalism and support, with 94.1% positive sentiment in this area. One satisfied customer noted: "Tatiana was really great in seeing that I was taken care of," while another praised the team as "Professional, diligent, available, kind and empathetic." Communication also scores well at 84% positive, with customers appreciating that "they would respond right away" and provide "updates before we even make a call to ask." However, the company faces criticism regarding cost and value, with only 35.7% positive sentiment in this category, as one customer complained: "I paid The company $6500 for doing nothing."
Exceptional professionalism and support, with 94.1% positive feedback highlighting the company's knowledgeable and empathetic staff who provide caring customer service throughout the tax resolution process.
Strong communication practices, earning 84% positive sentiment as customers consistently praise the company's responsiveness and proactive updates on case progress.
Efficient process management with 84.2% positive feedback, as customers report "the process was quick and easy" and "much quicker than I thought it would be."
Flexible financial arrangements, with 83.3% positive sentiment regarding payment plans, allowing customers to work out affordable monthly payment structures.
Significant concerns about cost and value, with only 35.7% positive sentiment in this category, as multiple customers have complained about high fees relative to results delivered, with some reporting paying thousands of dollars without achieving satisfactory outcomes.
Positive
Complaint
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Tax Resolvers got my company over $100,000
minimal work they did was incorrect
they are incredibly knowledgeable when it comes to the Employee Retention Credit
They were always available to answer my questions promptly
the process was quick and easy
only thing they did was take our money
felt taken for $500
Representative verified feedback from customers
Positive · Service Quality
Tax Resolvers got my company over $100,000. I had to do little to no work, other than provide them with some payroll documents. The process was quick and easy and their fees were less than other companies I spoke with. The feds even made a mistake and lost some paperwork (surprise) and Tax Resolvers re-submitted the documents almost immediately. Highly recommend.
Positive · Process & Timeliness
Tax Resolvers got my company over $100,000. I had to do little to no work, other than provide them with some payroll documents. The process was quick and easy and their fees were less than other companies I spoke with. The feds even made a mistake and lost some paperwork (surprise) and Tax Resolvers re-submitted the documents almost immediately. Highly recommend.
Positive · Cost & Value
Tax Resolvers got my company over $100,000. I had to do little to no work, other than provide them with some payroll documents. The process was quick and easy and their fees were less than other companies I spoke with. The feds even made a mistake and lost some paperwork (surprise) and Tax Resolvers re-submitted the documents almost immediately. Highly recommend.
Positive · Professionalism & Support
I had the pleasure of working with The Tax Resolvers, and I must say, they are incredibly knowledgeable when it comes to the Employee Retention Credit. They were always available to answer my questions promptly. Thank you!
Positive · Communication & Transparency
I had the pleasure of working with The Tax Resolvers, and I must say, they are incredibly knowledgeable when it comes to the Employee Retention Credit. They were always available to answer my questions promptly. Thank you!
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