Positive · Communication & Transparency
Scott was wonderful. Very friendly and explained everything clearly. I have never had to deal with anything like this and he made it easy. So thankful I called them
Rank #110
Ultimate Tax Group
Ultimate Tax Group, established in 2014, operates as a tax relief service helping individuals resolve various IRS issues. The company maintains an online presence through their website at theultimatetaxgroup.com.
Trust score
6.33 /10
21+
verified reviews analyzed
Editorial Highlights
Based on 21 customer reviews, Ultimate Tax Group demonstrates exceptional customer satisfaction across all major service categories. The company achieves 100% positive sentiment in five of six review categories, with only Trust & Reliability showing a slightly lower 66.7% positive rating. Customers consistently praise the company's approach, with one reviewer noting "their communication is great and they always answer the phone" and another stating "David was completely honest." A satisfied client emphasized how the team "exemplifies honesty, integrity, and exceptional service," while others appreciate that "staff is always 'open arms' and inviting."
Strengths
1
Service Quality excellence with 100% positive sentiment across 6 mentions, with customers reporting successful resolutions including getting "passport unfrozen" and finding "resolution for my entire tax balance."
2
Outstanding Professionalism & Support achieving 100% positive feedback in 6 mentions, with clients highlighting that staff "listened genuinely" and "consistently provided support."
3
Perfect Communication & Transparency record with 100% positive sentiment across 5 mentions, with customers praising that "communication was amazing" and noting complete honesty from staff.
Show all strengths
4
Excellent Financial Arrangements with 100% positive feedback in 4 mentions, offering "very reasonable fees" and ability to "break that up into a few payments."
Weaknesses
1
Trust & Reliability shows the only area of concern with 66.7% positive sentiment, including one negative mention stating "do not trust," though this represents a minority view among the 3 total mentions in this category.
Positive
Complaint
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1. Professionalism & Support
very knowledgeable about how I.R.S. works
2. Service Quality
our situation was taken care of
pleased with the results
3. Communication & Transparency
explained everything clearly
they keep in touch with you and tell you the progress
4. Trust & Reliability
Not reliable at all
didn’t help me at all
5. Financial Arrangements
I won't have to pay until I'm employed again
6. Process & Timeliness
7. Cost & Value
Charged me $4000 upfront
Customer review highlights
Representative verified feedback from customers
Positive · Service Quality
I called Ultimate Tax Relief and They asked me questions about my situation. They sent me paperwork to fill out showing We could'nt pay the IRS back, sent paperwork back and only one week later they called me and our situation was taken care of. This Company is efficient, honest, and they keep in touch with you and tell you the progress they are making. I would highly recommend this company to all.
Positive · Communication & Transparency
I called Ultimate Tax Relief and They asked me questions about my situation. They sent me paperwork to fill out showing We could'nt pay the IRS back, sent paperwork back and only one week later they called me and our situation was taken care of. This Company is efficient, honest, and they keep in touch with you and tell you the progress they are making. I would highly recommend this company to all.
Positive · Professionalism & Support
If you've got the I.R.S. sending you nasty collection notices or threats of ceasing your bank account, The Ultimate Tax Group is your answer. They were professional, very knowledgeable about how I.R.S. works and what exactly to do to remedy your tax issue. I was very pleased with the results and recommend them to anyone who needs help in resolving I.R.S. matters.
Positive · Service Quality
If you've got the I.R.S. sending you nasty collection notices or threats of ceasing your bank account, The Ultimate Tax Group is your answer. They were professional, very knowledgeable about how I.R.S. works and what exactly to do to remedy your tax issue. I was very pleased with the results and recommend them to anyone who needs help in resolving I.R.S. matters.
FAQs
Quick answers based on verified editorial data
Is Ultimate Tax Group legitimate?
Yes, Ultimate Tax Group is a legitimate tax relief company established in 2014. The company has a 3.7 rating on Trustpilot based on 21 customer reviews and maintains a professional website at theultimatetaxgroup.com. With over 10 years in business, they demonstrate established operations in the tax relief industry.
What do customers say about Ultimate Tax Group?
Customer feedback is overwhelmingly positive, with 100% positive sentiment in five of six review categories. Clients praise the company's approach, with one stating "their communication is great and they always answer the phone" and another noting the team "exemplifies honesty, integrity, and exceptional service." Customers consistently highlight the staff's genuine listening and supportive approach.
What are the complaints about Ultimate Tax Group?
Based on available review data, complaints about Ultimate Tax Group appear minimal. The only area showing any negative feedback is Trust & Reliability, where one reviewer mentioned "do not trust," though this represents a minority view. No BBB complaint data is available for the company.
How does Ultimate Tax Group compare to other tax relief companies?
Ultimate Tax Group stands out with perfect 100% positive sentiment across five major service categories including Service Quality, Professionalism & Support, and Communication & Transparency. Their 3.7 Trustpilot rating, while moderate, is backed by consistently positive feedback in areas where many tax relief companies struggle, particularly communication and transparency.
How quickly does Ultimate Tax Group resolve tax issues?
Customers report efficient service from Ultimate Tax Group, with 100% positive sentiment in the Process & Timeliness category. One reviewer noted that "1 week after hiring them, David and his team have my missing filings done," while another praised their ability to "get my returns done quickly."
Does Ultimate Tax Group offer payment plans?
Yes, Ultimate Tax Group offers flexible payment arrangements with 100% positive customer feedback in this area. Customers report "very reasonable fees" and appreciate the company's ability to "break that up into a few payments." They also help establish IRS payment plans that are often "lower than I thought it would be."
How is Ultimate Tax Group's customer communication?
Ultimate Tax Group excels in communication with 100% positive sentiment across 5 customer mentions. Clients consistently praise that "their communication is great and they always answer the phone" and describe the "communication was amazing." Customers also highlight the staff's honesty and transparency throughout the process.
What types of tax problems does Ultimate Tax Group handle?
Based on customer reviews, Ultimate Tax Group handles various tax issues including unfreezing passports, resolving outstanding tax balances, and completing missing tax filings. Customers report successful resolutions, with one noting they "had a resolution for my entire tax balance" and another stating they were "able to get my husbands passport unfrozen."
Platform Breakdown
BBB
No reviews
N/A
Trustpilot
No reviews
3.00
Google
No reviews
N/A