Complaint · Service Quality
using urgent tax help was the biggest mistake of my life.after paying them thousands of dollars to settle a state tax issue , they actually cost me thousands by not knowing how to file taxes. By talking to ******** profesionals , who actually know how to file taxes , instead of me owing the state thousands, the state actually owed me thousands. The ******** professionals actually laughed at urgent tax help ignorance. They encouraged me to file a complaint because they should not be allowed to be in business as tax professionals .please do not use this company, they do not understand basic taxes.I gat screwed by them and i don,t want them to ***** anyone else. please, please , use any other tax service.
Complaint · Trust & Reliability
using urgent tax help was the biggest mistake of my life.after paying them thousands of dollars to settle a state tax issue , they actually cost me thousands by not knowing how to file taxes. By talking to ******** profesionals , who actually know how to file taxes , instead of me owing the state thousands, the state actually owed me thousands. The ******** professionals actually laughed at urgent tax help ignorance. They encouraged me to file a complaint because they should not be allowed to be in business as tax professionals .please do not use this company, they do not understand basic taxes.I gat screwed by them and i don,t want them to ***** anyone else. please, please , use any other tax service.
Complaint · Professionalism & Support
using urgent tax help was the biggest mistake of my life.after paying them thousands of dollars to settle a state tax issue , they actually cost me thousands by not knowing how to file taxes. By talking to ******** profesionals , who actually know how to file taxes , instead of me owing the state thousands, the state actually owed me thousands. The ******** professionals actually laughed at urgent tax help ignorance. They encouraged me to file a complaint because they should not be allowed to be in business as tax professionals .please do not use this company, they do not understand basic taxes.I gat screwed by them and i don,t want them to ***** anyone else. please, please , use any other tax service.
Complaint · Service Quality
Took $650 stating he was obtaining our tax returns from state and federal, known as step 1. According to the letters i received from the IRS the firm was not successful in obtaining this information, and our state knows nothing of a request received, opposite of what i was told. then y'all want to charge me 4300 for tax resolution, OR $4500 per year of of amending returns and filing new returns. 4 people contacting me only wanting contracts signed, not answering my questions. Thank you for taking our money and offering to take more and for your lack of communication.
Complaint · Cost & Value
Took $650 stating he was obtaining our tax returns from state and federal, known as step 1. According to the letters i received from the IRS the firm was not successful in obtaining this information, and our state knows nothing of a request received, opposite of what i was told. then y'all want to charge me 4300 for tax resolution, OR $4500 per year of of amending returns and filing new returns. 4 people contacting me only wanting contracts signed, not answering my questions. Thank you for taking our money and offering to take more and for your lack of communication.