Rank #129

Vercy Tax

Vercy Tax, founded in 2019, operates from San Diego, California, providing tax relief services to individuals and businesses. The company maintains its primary website at vercytax.com and has been serving clients for approximately 5 years.

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Trust score

6.12 /10

223+

verified reviews analyzed

Editorial Highlights

Customer feedback for Vercy Tax presents a mixed picture across 20 Google Maps reviews, resulting in a 1.4-star average rating. The company excels in Professionalism & Support, with 96.4% positive sentiment across 110 mentions, where customers report experiences like "brought tears of relief" and "he gave me the best of the best customer service." Service Quality also shows strength at 77.8% positive feedback, with notable successes such as one customer stating they "got my tax debt down from almost $40k to less than $2k" and another reporting the company "Saved me $20,000 Dollars with one of their tax relief programs." However, Communication & Transparency shows concerning trends at only 56.4% positive sentiment, with complaints like "NO ONE RETURNS CALLS" and reports that "email and phone number no longer work."

Strengths

Exceptional professionalism and customer support with 96.4% positive feedback across 110 customer mentions, demonstrating consistent empathetic and knowledgeable staff interactions.

Strong service quality performance at 77.8% positive sentiment, with documented cases of significant debt reductions including settlements from $40,000 to under $2,000.

Effective process management with 65.8% positive feedback, where customers praise the company for making "life so much easier" and providing "excellent and timely work."

Show all strengths

Flexible financial arrangements with 62.1% positive sentiment, helping clients establish affordable payment plans and structured debt resolution options.

Weaknesses

Communication and transparency issues represent the most significant concern, with only 56.4% positive sentiment and frequent complaints about unreturned calls and non-functional contact methods.

Trust and reliability concerns affect 52.6% of mentions, with some customers reporting feeling that "Vercy Tax stole my money" and experiencing disconnected phone services.

Cost and value perception is mixed at 50% positive sentiment, with some customers questioning whether services justify the fees paid.

Positive

Complaint

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1. Professionalism & Support

96% Positive

respectful, efficient, and truly cared about my situation

Their guidance and support made all the difference

2. Service Quality

78% Positive

helped me reduce my tax debt significantly

zero services rendered

3. Communication & Transparency

56% Positive

cannot get a call back

they promised to help me

4. Trust & Reliability

53% Positive

They are crooks and thieves

company has victimized so many unsuspecting people

5. Process & Timeliness

66% Positive

Excuse after excuse, they continued to draw out my case

submitting outdated forms

6. Financial Arrangements

62% Positive

I just want my money back

They have completely avoided our requests for a refund

7. Cost & Value

50% Positive

paid Vercy Tax $6000.00

if I paid another $4000.00

FAQs

Quick answers based on verified editorial data

Is Vercy Tax legitimate?

Vercy Tax is a legitimate tax relief company founded in 2019 and based in San Diego, California. However, the company has a concerning 1.4-star rating on Google Maps based on 20 reviews and a poor complaint resolution rate of 3.8% with only 2 of 52 complaints resolved, which raises questions about service reliability.

What do customers say about Vercy Tax?

Customer feedback is highly polarized. Positive reviews highlight exceptional service, with customers reporting experiences that "brought tears of relief" and significant debt reductions where the company "got my tax debt down from almost $40k to less than $2k." However, negative reviews focus on communication failures, with complaints like "NO ONE RETURNS CALLS" and concerns that "email and phone number no longer work."

What are the complaints about Vercy Tax?

Vercy Tax has 52 complaints with only 2 resolved (3.8% resolution rate). Common complaints include customers paying thousands of dollars for services never received, lack of communication with unreturned calls and emails, and difficulties reaching the company through published contact information. Recent complaints involve payments of $5,000-$10,000 with no subsequent service delivery.

How does Vercy Tax compare to other tax relief companies?

Vercy Tax's 1.4-star Google rating and 3.8% complaint resolution rate place it significantly below industry standards. While the company shows strength in professionalism (96.4% positive) when service is delivered, the communication and resolution issues are more severe than typically seen with established tax relief providers.

Does Vercy Tax have communication problems?

Yes, communication is a significant issue with only 56.4% positive sentiment in this category. Customers frequently report unreturned calls, non-functional phone numbers, and email addresses that no longer work. Some customers report waiting "3 to 6 weeks to get a return call" or receiving messages that "the phone number is no longer in service."

What results has Vercy Tax achieved for clients?

When successful, Vercy Tax has achieved significant results, with documented cases of reducing tax debts from $40,000 to less than $2,000 and saving clients $20,000 through tax relief programs. However, Service Quality shows only 77.8% positive sentiment, and recent complaints suggest some customers receive "ZERO results" despite making payments.

Does Vercy Tax offer payment plans?

Yes, Vercy Tax offers payment plans with 62.1% positive sentiment in Financial Arrangements. Customers report that "they have a payment plan that can help" and the company has "helped me set up an affordable payment plan." However, some customers report confusion about payment terms and contract modifications.

Is Vercy Tax worth the cost?

Cost and value perception is split at 50% positive sentiment. Successful customers report the service was "well worth the cost" and "saved me a lot of money." However, others express concern about paying significant amounts (often $5,000-$10,000) without receiving corresponding value, particularly when communication breaks down.

Platform Breakdown

BBB

No reviews

N/A

Trustpilot

No reviews

N/A

Google

20 reviews

1.40